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Customer reviews: Simprosys Google Shopping Feed

The Google Shopping Feed app for Shopify helps merchants sync product data seamlessly to Google Shopping, maximizing reach and sales. This review covers its features, pricing, and real user feedback to help you decide if it’s the right fit for your store.

Reviews (3,974)

Overall rating
4.9

What Merchants Think

Overall, merchants express high satisfaction with Simprosys Google Shopping Feed. The app is praised for its functionality and ability to simplify Google Shopping management, although some users note a learning curve. The majority appreciate the exceptional customer support, which is highlighted as a standout feature. The app is considered a valuable tool for improving product visibility and sales on Google, with many users citing its effectiveness and reliability.

Key Strengths

  • Outstanding customer support, frequently praised for responsiveness and helpfulness.
  • Easy to use with seamless integration with Google Merchant Center.
  • Efficient syncing of product feeds without slowing down website performance.
  • Comprehensive features for feed customization and optimization.
  • Ability to manage multiple sales channels like Facebook and Instagram, apart from Google.

Common Concerns

  • Some users find the app interface not very intuitive initially.
  • A few reports of slow or unresponsive customer service in resolving issues.
  • App doesn't support certain languages (e.g., Chinese and some European languages) for multi-country deployment.
  • Concerns over detailed setup instructions and better training resources.
  • A section of users reported bugs or issues with data synchronization that require attention.

Final Thoughts

The Simprosys Google Shopping Feed app is well-received by merchants for its utility in managing Google product feeds and improving e-commerce efficiency. Despite occasional setup difficulties and language limitations, the app is considered an investment-worthy tool, particularly praised for its superior customer service. Its robust feature set and reliability make it highly recommended for Shopify store owners aiming to enhance their Google Shopping campaigns.

Projex Display

Jun 24, 2024  on Shopify

Integration with GMC Bing Facebook and others made easy. Best part is support is just an email away. Highly recomded

Taylor Made Scrub Hats

Jun 24, 2024  on Shopify

I'm still new to the app but so far the setup has been seamless and very straight forward. I've worked with Ashvin and Nilesh via chat/email customer support for a couple onboarding questions and they've been great. Really enjoying the experience thus far.

6 Aspen

Jun 24, 2024  on Shopify

I always get quick responses. And I have loved the chat help feature. I'm not the sharpest knife in the drawer, but the help desk folks always make sure I understand. I highly recommend this product.

Brew-itCafe

Jun 21, 2024  on Shopify

thanks a-lot to Rucci and Sohil for helping with my Simprosys querys, they helped a lot to resolve google shopping issues. Looking to build a long term partnership with Simproysys going forward.

Plushnests

Jun 20, 2024  on Shopify

This app has everything you need for your Google shopping, especially with the Shopify changes regarding additional scripts. You can also use it for your Microsoft and Facebook feeds. It is easy to apply, the support videos are very easy to follow, and the support guys are excellent if you need any support.

handrwn

Jun 20, 2024  on Shopify

I was very impressed with the product from the Symprosis team. Dharmendra provided exceptional support, attentively listening to my concerns and offering both effective help and insightful suggestions.

Le Walthert 瑞士乾酪專賣

Jun 20, 2024  on Shopify

I have been using this app for multiples shops I have and it is the best and easiest app to manage Google products and settings. Also extremely complete.

M4M Saneantes e EPIs

Jun 19, 2024  on Shopify

Os melhores do mundo, melhor app quando se trata de feed de catalogo! Confiem, pois a equipe e o suporte é acima da média =D

Wacoal India

Jun 19, 2024  on Shopify

This app is incredibly useful, covering a wide range of features in a single platform. With this app, we can set up dynamic Facebook catalogs and Google feeds, manage product exclusions and inclusions in ads, track GA4 metrics, and much more. Additionally, the support team is responsive and typically resolves issues within a day. Overall, I'm very satisfied with the app's functionality and the support provided. It's worth using.

DistrictX

Jun 17, 2024  on Shopify

Symprosys works very nicely, it helped for example set up a feed in english as well in english easily with the help of their great support team

Club Racers Garage

Jun 16, 2024  on Shopify

The app is super useful and the support team is even better - even when I was on the trial plan, they were happy and ready to help solve even the toughest (for me, at least) issues.

Perlenbraeute

Jun 16, 2024  on Shopify

Ich habe die App über die letzten Jahre für unterschiedliche Shops und hauptsächlich für Google Shopping verwendet. Ich bin super zufrieden mit der Funktionalität und den Anpassungsmöglichkeiten. Dass man darüber auch das Conversion Tracking mit ein paar Klicks einrichten kann, ist ein Bonus, den ich nur empfehlen kann. Bei offenen Fragen ist der Support immer sehr schnell und hilfreich. Preis-Leistung stimmt auch. Auf jeden Fall empfehlenswert!

The Dress Outlet

Jun 12, 2024  on Shopify

Support is fantastic at helping out with issues and explaining step by step what needs to be done. I had an issue with products not generating errors and they helped me out with ease and explained what the root cause was and how to fix. Also helped by providing additional functionality in the app. Highly recommend.

Intents Outdoors

Jun 12, 2024  on Shopify

Have not been using for long but the support has been really good when we've needed it and good functionality. My only comment would be that I don't find the app super user friendly.

BABY STORE UK

Jun 09, 2024  on Shopify

Great product and amazing customer service. Extremely helpful and knowledgeable team. Highly recommend Simprosys.

sac-banane-boutique

Jun 06, 2024  on Shopify

Je recommande cette application qui est tellement utile et tien à remercier particulièrement "Abhishek Tiwari Représentant du support technique" qui est très réactif par mail et qui intervient avec rapidité pour résoudre nos problèmes ! très professionnel et réactif !

Beallure

Jun 04, 2024  on Shopify

Un'app molto funzionale per gestire al meglio il Merchant Center. Sempre aggiornata con le novità introdotte da Google e altre player. Il supporto è velocissimo, competente e cordiale. Consiglio

Rad Clothing Store

Jun 03, 2024  on Shopify

One app that handles all the tracking & shopping feed problems. Facebook & Google pixel tracking is as easy as it gets. Support is top-notch. Highly recommended.

vallove

Jun 02, 2024  on Shopify

The App is perfect for GMC and the support is fast and very helpfull. I'm very happy with this App and the price is more than fair!

Rizz Costumes

Jun 02, 2024  on Shopify

If you are finding a shopify app for google shopping, and I suggest you should try this one, it meets all my request, and with great customer service, and they are professional with what they are doing.

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