GLO Color Swatch,Variant Image logo

Customer reviews: GLO Color Swatch,Variant Image

Develop by Globo.io

Reviews (1,661)

Overall rating
4.9

What Merchants Think

Overall, merchants have shown great satisfaction with the "GLO Color Swatch, Variant Image" app. It is widely praised for its user-friendly interface, customization options, and the superior customer support provided, particularly by team members like Sarah, Gemma, and Jay. However, a few merchants expressed concerns over the app's functionality and the occasional need for technical support, which was generally resolved by the responsive support team.

Key Strengths

  • Outstanding customer support, noted for being prompt, helpful, and resolving issues efficiently.
  • User-friendly interface, easy to integrate and set up on Shopify stores.
  • Wide range of customization options for swatches and variant images.
  • Improves product presentation and potentially boosts conversions by enhancing user experience.
  • Cost-effective solution compared to hiring developers for custom coding.

Common Concerns

  • Occasional technical issues and conflicts between features, though often resolved quickly by support.
  • Some users felt pushed towards purchasing a paid plan due to limitations in the free version.
  • Reports of the app not working smoothly in certain scenarios, impacting conversion rates.
  • Minor configuration challenges, requiring assistance from the support team.

Final Thoughts

The "GLO Color Swatch, Variant Image" app is generally well-received by merchants for its effectiveness in enhancing product displays and its strong customer service. Despite a few drawbacks that some users experienced, the app excels in providing a customizable and user-friendly solution for Shopify stores, often with quick and effective customer support to address any issues.

K'mana London

Oct 01, 2024  on Shopify

I recently started using this app and have been thoroughly impressed! The features are user-friendly, making it easy to enhance my store. I received fantastic support from Gemma, who was not only incredibly knowledgeable but also super friendly. She was quick to help me resolve all the issues I faced. I highly recommend this app for anyone looking to improve their store.

Asarasi, Inc.

Oct 01, 2024  on Shopify

The app worked fine out of the gate but needed a little support development work to get properly accomplished. The Dev team was awesome and supported our needs multiple times and got the job done. Very happy with the custom app supported by the glob team.

Radical

Sep 30, 2024  on Shopify

The customer service is excellent! No matter what question you have, they are always ready to assist you. If there's something they can't solve directly through the app, they even go the extra mile by customizing a solution for your store. That's truly impressive and makes the experience even better! Highly recommend.

Exxact Sports

Sep 30, 2024  on Shopify

I was extremely impressed with their quick response and efficient support. They addressed my concerns promptly and resolved the issue without any hassle. Their customer service was top-notch, and I appreciate how smoothly the process went. Highly recommend this app and their excellent support team!

Cold Blooded Merch

Sep 29, 2024  on Shopify

Love the functionality of the app and the amazing support I receive. Went above and beyond for assistance. Thank you guys again!

Todo en tu carrito

Sep 29, 2024  on Shopify

Es muy buena, si solo tienes el plan basico es muy bueno para empezar, te permite tener un buen diseño para las variantes de tus productos, también su servicio al usuario es muy bueno, 24/7 , es super rápido y confiable. recomiendo mucho la aplicación

Election Essentials 2024

Sep 28, 2024  on Shopify

I was having an issue with the color options and their support got their developers on it. They were able fix my issue within 24 hours. Highly recommended.

RPG Artworks, LLC

Sep 27, 2024  on Shopify

Thank you so much, Jay! You helped me with something I've been struggling with for days trying to figure out! You're the best!

Tattooed & Successful

Sep 27, 2024  on Shopify

Sarah was amazing to work with and she got right in there to help me and immediately solved the issue I was having! I couldn't figure out how to do it myself and she just used our collab code to go in and do it herself. So helpful! Thank you so much!

THEIMPRINT

Sep 26, 2024  on Shopify

The team is very efficient and professional in the support provided. It is exactly what I am looking for, linking each product colour in each listing. The whole loading and navigating is very smooth.

Yen Qin

Sep 25, 2024  on Shopify

I was setting up my store and had a complex question. Globo's live support team helped me out within 15 mins. Very responsive and super helpful.

Rosy&Co

Sep 25, 2024  on Shopify

Brilliant, highly recommend. Works and looks amazing and the help center is quick to respond and resolve any issues

Tall Size

Sep 22, 2024  on Shopify

This app was instrumental in transforming our product groupings on our webpage! Additionally, the customer service has been very attentive and has come with easy solutions for any hurdles encountered.

Poppy and Blush

Sep 22, 2024  on Shopify

Requested help via chat. Quick response and quickly resolved by Sarah! She is very friendly and helpful. Super!

Meowtopia

Sep 22, 2024  on Shopify

The GLO Color Swatch app is incredibly easy to use, with an intuitive interface that offers excellent value for its price. The support team is outstanding, quick to respond and consistently delivers exceptional service, ensuring any issues are resolved promptly. One of the most efficient and reliable tools available for Shopify users!

Tatyana Deniz

Sep 20, 2024  on Shopify

It does exactly what I wanted! Beautiful and versatile way to display product variants. Support has been fast and helpful too. I needed to figure out a few functions, and they got back to me with answers within a day. Thank you!

Glamora®

Sep 20, 2024  on Shopify

Gemma is a wonderful support agent that fix an issue I was having in 5 minutes. She made my day and I now put my faith in GLO. I recommend GLO to anyone looking for dat swatch. Nawmeen?!

INES Vegan

Sep 18, 2024  on Shopify

Me encantó el atención del soporte super rápido y amable Pudo solucionar mi problema del variante gracias x el buen trabajo

Modibodi Lietuva

Sep 18, 2024  on Shopify

Jay was so helpful, he showed step by step how to resolve the problem and I was able to resolve within a minute. Thank you so much for your help!

Glowliq

Sep 18, 2024  on Shopify

I would like to express my appreciation for Jay from GLO. He was highly qualified and resolved my issue quickly and efficiently. His professionalism and expertise made the entire process smooth, and I’m very grateful for his help. Thank you!

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