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Customer reviews: GLO Color Swatch & Bundles

Develop by Globo.io

Reviews (1,221)

Overall rating
4.9

What Merchants Think

Overall, merchants have shown great satisfaction with the "GLO Color Swatch, Variant Image" app. It is widely praised for its user-friendly interface, customization options, and the superior customer support provided, particularly by team members like Sarah, Gemma, and Jay. However, a few merchants expressed concerns over the app's functionality and the occasional need for technical support, which was generally resolved by the responsive support team.

Key Strengths

  • Outstanding customer support, noted for being prompt, helpful, and resolving issues efficiently.
  • User-friendly interface, easy to integrate and set up on Shopify stores.
  • Wide range of customization options for swatches and variant images.
  • Improves product presentation and potentially boosts conversions by enhancing user experience.
  • Cost-effective solution compared to hiring developers for custom coding.

Common Concerns

  • Occasional technical issues and conflicts between features, though often resolved quickly by support.
  • Some users felt pushed towards purchasing a paid plan due to limitations in the free version.
  • Reports of the app not working smoothly in certain scenarios, impacting conversion rates.
  • Minor configuration challenges, requiring assistance from the support team.

Final Thoughts

The "GLO Color Swatch, Variant Image" app is generally well-received by merchants for its effectiveness in enhancing product displays and its strong customer service. Despite a few drawbacks that some users experienced, the app excels in providing a customizable and user-friendly solution for Shopify stores, often with quick and effective customer support to address any issues.

Library Of Alexandria

Nov 22, 2024  on Shopify

Great app, has a very wide range of customization options even for the free version. Their customer support is really helpful too. Jay helped me a lot with some issues I had for setting up the color swatch, great guy :)

Emma & Olivia

Nov 21, 2024  on Shopify

The quality of the service is great, I couldn't make the change, the service provided me with help very quickly. I recommend

Papillon Canada

Nov 21, 2024  on Shopify

I had an issue with the color variant display on our store, and Sarah from the support team was incredibly helpful in resolving it quickly. She fixed the problem in no time, and now everything is working perfectly. The customer service was friendly, responsive, and professional. I truly appreciate Sarah's assistance and would definitely recommend Globo for anyone needing color swatch solutions on Shopify! Thanks again for the great support, Sarah!

My Store

Nov 19, 2024  on Shopify

I am very grateful for Jay's quick and excellent support. I sincerely thank him, as he helped me a lot in a very short time. Amazing app!

Essika Clothing

Nov 19, 2024  on Shopify

I just started using it. It has been straightforward to use and support is very helpful in sorting any minor issues out. Overall a good experience so far.

BEAUTELLOMV

Nov 18, 2024  on Shopify

This solution is exactly what I needed! It's a beautiful and versatile way to display product variants, and it has exceeded my expectations. The support team has been fast and incredibly helpful. I had a few questions about specific functions, and they responded with clear answers within a day. Highly recommend—thank you for such an excellent experience!

Magikclick

Nov 18, 2024  on Shopify

Cette application est géniale !! Merci à Gemma du service support qui m'a été d'une grande aide. Je recommande vivement !!

LibJoy

Nov 18, 2024  on Shopify

very easy and useful application. Team is very reactive if you ask for personnalization. I fully recommend it for any eshop.

new + Hott

Nov 18, 2024  on Shopify

This app really works wonders. It has all the features needed to compare with multi million dollar websites. More importantly, the GLO team is always there to help. Even the smallest question, their dev team is always on call to investigate, give suggestions, and even edit code. Thank you so much!

muhayrah

Nov 18, 2024  on Shopify

Parfais il a bien répondu à mon besoin et en plus très très rapidement je le remercie énormément ! Il est très professionnel ✨

EMPF Wellness

Nov 17, 2024  on Shopify

Belle personnalisation de votre boutique. Beaucoup de possibilité. Et service client réactif et au top !

Orvaya

Nov 17, 2024  on Shopify

I love the app so much there're a lot of options and you can choose whatever fit you and if you need any help they're here for you for free!!

Minha loja

Nov 14, 2024  on Shopify

Fiquei em dúvida de como minhas variantes poderiam ser um destaque, até pq ter opções na hora de comprar é indispensavel, e a forma como o app expos as minhas variantes ao publico, foi ótimo! e a forma de manusear a plataforma é facil e intuitiva, e o suporte é maravilhoso! muito obrigada!!

One Belt Store

Nov 13, 2024  on Shopify

One of the best color swatch app and the customer service team connects with you promptly to help. Thank you !

CoreLift

Nov 13, 2024  on Shopify

Fantastic App & Outstanding Support! The GLO Color Swatch app has been a game-changer for my Shopify store! It makes displaying product variants so easy and visually appealing, and the customization options are spot on. Our customers now have a much more seamless shopping experience with clear color and style selections. A special shoutout to Sarah on the support team! She went above and beyond to help us fine-tune everything to suit our brand perfectly. Quick responses, detailed guidance, and a genuinely helpful attitude – it made a huge difference. Thank you, Sarah, for your amazing support! Highly recommend this app to anyone looking to improve their store’s user experience.

Shopiorz

Nov 13, 2024  on Shopify

without a doubt one of the best apps to start with eccomrce its customization section It is great for shaping your store based on what you want to show as a brand.

HILI - מתנות בעיצוב אישי

Nov 12, 2024  on Shopify

Does exactly as it says, with great ease. Best thing of all - amazing support, both in setting things up, adjusting and addressing specific requests. Love it!

QUICKTEES

Nov 12, 2024  on Shopify

The app wasn’t showing up in my store, even though everything was correctly set up. I reached out to customer service, and Sarah helped me as quickly as possible to resolve that small issue. Thank you so much, Sarah!”

Adore-London

Nov 12, 2024  on Shopify

Great app! It helps boost conversion and enhances the visual aspect. Service is quick and reliable when you need it.

Puppy Gallery CA

Nov 11, 2024  on Shopify

Gemma was super helpful and fixed the problem so quick. highly recommend this app and it will make your store looks much organized

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