GLO Color Swatch,Variant Image logo

Customer reviews: GLO Color Swatch,Variant Image

Develop by Globo.io

Reviews (1,661)

Overall rating
4.9

What Merchants Think

Overall, merchants have shown great satisfaction with the "GLO Color Swatch, Variant Image" app. It is widely praised for its user-friendly interface, customization options, and the superior customer support provided, particularly by team members like Sarah, Gemma, and Jay. However, a few merchants expressed concerns over the app's functionality and the occasional need for technical support, which was generally resolved by the responsive support team.

Key Strengths

  • Outstanding customer support, noted for being prompt, helpful, and resolving issues efficiently.
  • User-friendly interface, easy to integrate and set up on Shopify stores.
  • Wide range of customization options for swatches and variant images.
  • Improves product presentation and potentially boosts conversions by enhancing user experience.
  • Cost-effective solution compared to hiring developers for custom coding.

Common Concerns

  • Occasional technical issues and conflicts between features, though often resolved quickly by support.
  • Some users felt pushed towards purchasing a paid plan due to limitations in the free version.
  • Reports of the app not working smoothly in certain scenarios, impacting conversion rates.
  • Minor configuration challenges, requiring assistance from the support team.

Final Thoughts

The "GLO Color Swatch, Variant Image" app is generally well-received by merchants for its effectiveness in enhancing product displays and its strong customer service. Despite a few drawbacks that some users experienced, the app excels in providing a customizable and user-friendly solution for Shopify stores, often with quick and effective customer support to address any issues.

ArMello

Oct 24, 2024  on Shopify

Great app and even better customer service!!! Jay was super helpful and answered all my questions throughly. Been searching for an app like this and finally found the one, 10/10 recommend.

Weloura

Oct 24, 2024  on Shopify

Sehr gute App. Der Kundensupport ist außerdem sehr freundlich, schnell und hilsbereit. Ich kann die App nur jedem empfehlen !!!

NALMEO

Oct 24, 2024  on Shopify

Ideal App, wich solved many problems for me and the support was very fast, on point and helping...Perfect!

Allt-i-Ett Husdjursvård

Oct 23, 2024  on Shopify

I recently started using GLO Color Swatch and Variant Image for my Shopify store, and I couldn’t be happier! Their service is exceptional, and the customer support team is incredibly helpful. I had a few questions during the setup process, and they responded promptly with clear, detailed answers, making everything so much easier. The app itself is user-friendly and has transformed the way I display product variants. It not only enhances the visual appeal of my store but also improves the overall shopping experience for my customers. The customization options are fantastic, allowing me to tailor the swatches to fit my brand perfectly. I highly recommend GLO to anyone looking to improve their Shopify store's functionality and aesthetics. Their dedication to customer satisfaction truly sets them apart!

The Stitchy Stash

Oct 22, 2024  on Shopify

This app has saved my sorry butt a ton of work and it's the only one who does product grouping the way I want. customer support is super nice!

Bestwear365.com

Oct 22, 2024  on Shopify

La app falla bastante en la página haciendo perder clientes y es bastante complicado dar de baja la cuenta. NO OS DESCARGUÉIS ESTA APP

GIRO TRACK

Oct 18, 2024  on Shopify

Support has been fast . I needed to figure out a few functions, and they got back to me fast with answers meeting my need. Thank you!

Byron Bay Cookie Company

Oct 16, 2024  on Shopify

Very helpful and fixed all the issues I encountered. Excellent work. Thoroughly recommend this app. Thanks

offihoblack

Oct 13, 2024  on Shopify

Totalmente recomendado, la atención es efectiva! la app es muy intuitiva . Comentario por Eduardo de México

Prestige

Oct 13, 2024  on Shopify

Great application for customizing your variants. Easy to set up. Responsive customer service that helps out when needed. I recommend this app!

Dorah Jewelry

Oct 13, 2024  on Shopify

Extremely satisfied with the support! Special thanks to Helen, who showed incredible kindness and professionalism. They helped us even with things that weren’t directly related to their responsibilities. A perfect 100 out of 100. Thank you so much!

Lodana

Oct 11, 2024  on Shopify

Excellent service from Gemma at Globo! I recently had an issue with the Glo Swatches, and thankfully, I was assisted by Gemma from Globo. From the very first contact, she was incredibly friendly and helpful. She took the time to listen to my problem and provided a clear, step-by-step solution that worked perfectly. Her knowledge of the product and her patience in explaining everything made the process smooth and efficient. I truly appreciate her professional and friendly approach. Thanks to Gemma’s outstanding service, I know I’ll be choosing Globo again in the future. Highly recommended!

kjop1

Oct 11, 2024  on Shopify

A highly useful app that saves time and is very affordable. The customer service is always accessible and responsive, making the overall experience even better. Gemma was helpsom

Solvera

Oct 10, 2024  on Shopify

Jay was a massive help, I couldnt figure out how to change colour on a specific product and he handled it himself. Highly recommend!

Parfumhuis

Oct 10, 2024  on Shopify

Deze app voldoet geheel aan onze verwachting. Vriendelijk en behulpzame klantenservice. Wij gebruiken hem nu een half jaar.

AeroJewel

Oct 08, 2024  on Shopify

Sarah and the team were absolutely superb! They fixed my issue in a timely, friendly, and professional manner. Thank you so much! I highly recommend Glo Color Swatch!

EIGHT TONE

Oct 06, 2024  on Shopify

I downloaded this app a while ago and when I didn't know how to set up some points but the staff supported it promptly. Very supportive this app's staff!!

LÖMA Paris

Oct 06, 2024  on Shopify

Cette application a complètement transformé ma boutique Shopify ! Elle permet d'ajouter facilement des variantes de couleur et de taille, et tout s'intègre parfaitement avec le design de mes pages produits. Mais ce qui m'a vraiment impressionné, c'est le service client. J'avais quelques questions sur la configuration, et Sarah m'a répondu en un temps record, avec des solutions claires et efficaces. Leur réactivité est incroyable, et ils sont toujours là pour aider. Franchement, si vous cherchez une application pour gérer vos variantes de produits tout en bénéficiant d'un support client au top, n'hésitez pas, c'est celle-ci qu'il vous faut !

Klupko Pet

Oct 06, 2024  on Shopify

I recently contacted Shopify support regarding an issue I was having with my store, and I have to say, the experience was exceptional. The support team was prompt, professional, and highly knowledgeable. They guided me through every step, provided clear instructions, and resolved my issue in no time. Bravo for Sarah :D 10/10

Paramount The Label

Oct 02, 2024  on Shopify

easy to use app and Sarah who i chat with in support is so fast and reliable to help with any issues you may have

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