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Customer reviews: GLO Color Swatch & Bundles

Develop by Shopify

Reviews (1,395)

Overall rating
4.9

What Merchants Think

Overall, merchants have shown great satisfaction with the "GLO Color Swatch, Variant Image" app. It is widely praised for its user-friendly interface, customization options, and the superior customer support provided, particularly by team members like Sarah, Gemma, and Jay. However, a few merchants expressed concerns over the app's functionality and the occasional need for technical support, which was generally resolved by the responsive support team.

Key Strengths

  • Outstanding customer support, noted for being prompt, helpful, and resolving issues efficiently.
  • User-friendly interface, easy to integrate and set up on Shopify stores.
  • Wide range of customization options for swatches and variant images.
  • Improves product presentation and potentially boosts conversions by enhancing user experience.
  • Cost-effective solution compared to hiring developers for custom coding.

Common Concerns

  • Occasional technical issues and conflicts between features, though often resolved quickly by support.
  • Some users felt pushed towards purchasing a paid plan due to limitations in the free version.
  • Reports of the app not working smoothly in certain scenarios, impacting conversion rates.
  • Minor configuration challenges, requiring assistance from the support team.

Final Thoughts

The "GLO Color Swatch, Variant Image" app is generally well-received by merchants for its effectiveness in enhancing product displays and its strong customer service. Despite a few drawbacks that some users experienced, the app excels in providing a customizable and user-friendly solution for Shopify stores, often with quick and effective customer support to address any issues.

Boes Ltd.

Jul 10, 2025  on Shopify

Excellent app with amazing and fast customer service! Sarah was so helpful and quick at managing our colour variants on our shopify store.

NAMAEYA

Jul 08, 2025  on Shopify

I had some questions about the app, and when I reached out, I got a quick response and the issue was resolved in no time. I really appreciate Sarah’s clear explanation and helpful support!

Ritzy Mash

Jul 06, 2025  on Shopify

The app broke the page's code. Even after uninstalling it, the residual code keeps causing errors, and there's no support chat available.

Nic Art

Jul 04, 2025  on Shopify

Ho riscontrato una esigenza sulla personalizzazione sulle dimensione di un campione, hanno risolto con velocità e accuratezza il mio problema rendendo il mio sito più navigabile. Molto Bravi e disponibili!

CLICKNEST

Jul 03, 2025  on Shopify

Me comunique con soporte para solicitar ayuda para una configuracion de mi pagina y la respuesta fue rapida y solucionada de manera efectiva. Gracias por el apoyo y el acompañamiento.

The Pigment

Jul 03, 2025  on Shopify

We use the app for Color Swatches and Quantity Breaks – both work great. We initially had an issue with the quantity selector for Quantity Breaks, but the support team (especially Sara and Andrew) was incredibly friendly, helpful, and resolved the problem quickly. Excellent customer service!

Elise Galleria

Jul 03, 2025  on Shopify

Sarah is always really helpful and quick to respond. Whenever I run into an issue, she works efficiently to find a solution that looks good and works well! Would definitely recommend.

BK Bear

Jul 02, 2025  on Shopify

Great support when online and pretty intuitive admin for non-techie. Quick to fix any issue with the site that I may have caused :>

NewMoonDance

Jul 01, 2025  on Shopify

Sarah was incredibly patient and helped solve my issue — I'm very grateful to her and really appreciate this app!

Nic Art

Jun 30, 2025  on Shopify

I was struggling with my Shopify product variants – the colored swatches weren't showing up as they should. I reached out to support, and I was so impressed with how attentive and helpful the staff was. They looked into it immediately, understood the issue, and resolved it completely. Excellent support and a great app!

nackt

Jun 30, 2025  on Shopify

Really great app and developers willing to go the extra-mile to make sure your website looks exactly how you want it to!

La Petra

Jun 30, 2025  on Shopify

Servicio de soporte excelente. Teníamos un problema de compatibilidad con otra APP y nos han ayudado con el problema.

HypeCloset

Jun 30, 2025  on Shopify

Good app but a bit glitchy sometimes. Support does solve your problems very fast, but you have to be checking the proper functionality time to time.

Casa 626

Jun 29, 2025  on Shopify

Perfect for my store! Great features for managing variants, and the customer support is amazing — Sarah is wonderful and always ready to help. Highly recommended.

True Bond

Jun 28, 2025  on Shopify

The GLO Color Swatch app really helped improve the look of my product pages. I love how clean and modern the swatches make everything feel. Setup was simple, and the customization options are great. Support is responsive and helpful. Highly recommend it for stores with multiple color variants!

Ocean Shell Studios

Jun 26, 2025  on Shopify

Wonderful App! Amazing features and exactly what we were after. So easy to customise and the staff are really helpful too :-)

Offrotie

Jun 19, 2025  on Shopify

This app has added a nice modern touch to all our product pages with the configurable color swatches. The GLO Color team was very responsive when we encounter a small problem that some color variants were showing on the front end, but they did not exist on the back end product variant list. They looked into it and fixed it and our store looks better than ever. Thank you for this app and for the great customer service :)

source1beauty.com

Jun 18, 2025  on Shopify

We wanted the image swatches on the collection page to work a certain way: when you hover over a swatch, the main image changes. The support team for the GLO Color Swatch & Bundles app was able to make it happen in just a day or two. I reached out using the chat support in the app, and they followed up by email once everything was done. The results were honestly better than I expected. We also use the Globo Product Options app, and as I understand it, both apps are developed by the same company. I had a long list of requests for product options, and their support team was incredibly helpful and professional. They handled every request I had and were super nice throughout the process. I highly recommend this app for your Shopify store. You’ll need the Gold package to access full functionality with product groups, but it’s totally worth the price.

tights dept.

Jun 18, 2025  on Shopify

Great app – exactly what we were looking for. The customer support team is incredibly responsive. We had a minor issue and Sarah resolved it quickly and efficiently. Highly recommend!

Sterling Forever

Jun 17, 2025  on Shopify

Support is very responsive and helpful. We were having issues with swatches not showing correctly, but their support swiftly resolved it. Loved this app. It's easy to use and set up. Highly recommended!

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