GLO Color Swatch,Variant Image logo

Customer reviews: GLO Color Swatch,Variant Image

Develop by Globo.io

Reviews (1,662)

Overall rating
4.9

What Merchants Think

Overall, merchants have shown great satisfaction with the "GLO Color Swatch, Variant Image" app. It is widely praised for its user-friendly interface, customization options, and the superior customer support provided, particularly by team members like Sarah, Gemma, and Jay. However, a few merchants expressed concerns over the app's functionality and the occasional need for technical support, which was generally resolved by the responsive support team.

Key Strengths

  • Outstanding customer support, noted for being prompt, helpful, and resolving issues efficiently.
  • User-friendly interface, easy to integrate and set up on Shopify stores.
  • Wide range of customization options for swatches and variant images.
  • Improves product presentation and potentially boosts conversions by enhancing user experience.
  • Cost-effective solution compared to hiring developers for custom coding.

Common Concerns

  • Occasional technical issues and conflicts between features, though often resolved quickly by support.
  • Some users felt pushed towards purchasing a paid plan due to limitations in the free version.
  • Reports of the app not working smoothly in certain scenarios, impacting conversion rates.
  • Minor configuration challenges, requiring assistance from the support team.

Final Thoughts

The "GLO Color Swatch, Variant Image" app is generally well-received by merchants for its effectiveness in enhancing product displays and its strong customer service. Despite a few drawbacks that some users experienced, the app excels in providing a customizable and user-friendly solution for Shopify stores, often with quick and effective customer support to address any issues.

Femminna

Nov 06, 2024  on Shopify

Jay me ha ayudado muy rápidamente el problema que tenia. Me lo ha solucionado en unos segundos, un gran profesional!

Bigdrip

Nov 06, 2024  on Shopify

Very good app, the customer service are very helpful, they answer any question you ask, I recommend it at 100%

Eleganza Milano

Nov 06, 2024  on Shopify

thanks a lot, the App has lot ot variations and help to converting my shop, looks very profesional and trustworthy. thanks for quick support. they help me with my issue that i can setup it as i want. Thank you guys, you doing well.

LESLALI

Nov 06, 2024  on Shopify

Le service client est très réactif lorsque j'ai une question la solution est tout de suite trouvée et mon problème est réglé rapidement, je recommande

Sophia Milano

Nov 06, 2024  on Shopify

Good looking app. Perfect customer support. Couldn't figure out how it worked, but customer support helped me within 5 minutes after the request. Highly recommended!

QING MERCH

Nov 06, 2024  on Shopify

My experience with customer support was amazing very mindful and quick to help. They are fast and resolved all issues. Thank you Sarah globe

Buydiz

Nov 05, 2024  on Shopify

I had some problems with the samples that I couldn't figure out. Jay helped me very quickly and excellently.

My Store

Nov 05, 2024  on Shopify

I was having issues getting the variants on a product. I immediately started a chat. Gemma responded right away and told me how to fix the issue, but I still could not fix it. Gemma went in and solved the issue. From the time I started the chat to the time the issue was solved took less than 10mins. Thank you Gemma!

Mijn winkel

Nov 05, 2024  on Shopify

i asked for help i received very good custom support got helped by gemma van globo thankyou very much

Cea Capsule

Nov 05, 2024  on Shopify

I really like this app! It's very professional and easy to use. I had some doubts and Sarah from the customer service was ready to clarify them. She was very quick and helpful, and I really appreciated her help. I highly recommend this app!

OMG! Cat Lady

Nov 04, 2024  on Shopify

I was having trouble getting my Shopify store's theme color swatches right, and Sarah did in one minute what would've taken me about four hours to do myself! The app is really great, and their customer support is outstanding. Can't recommend GLO Color Swatch, Variant Image highly enough : )

YOUR CUSTOM MAPS

Nov 01, 2024  on Shopify

Just started using it, but so far the app is exactly what I was looking for and customer service has been phenomenal. Especially Jay.

PALKAN

Nov 01, 2024  on Shopify

Easy to setup and configure. The customer service is great, I had an issue and within 2 minutes they had solved it. Very friendly and professional, highly recommended app!

Stella Nore

Oct 30, 2024  on Shopify

top app works well, I just had a small problem with something and I contacted them and received a very quick response, special thanks to Sarah!

Frysha

Oct 28, 2024  on Shopify

The app works very well in my store, ideal for any niche. The support team is very efficient, answer and solves any problem instantly. 100% recommended.

FalkonEye

Oct 28, 2024  on Shopify

The GLO Color Swatch, Variant Image app has been a fantastic addition to my Shopify store! It’s incredibly easy to use, and the setup process was smooth and straightforward. I love how it enhances the shopping experience for my customers by displaying variant images directly under each color swatch. This feature makes it much easier for customers to visualize their choices, which has positively impacted my conversion rates. The support team is also outstanding. I had a few questions during setup, and they responded quickly with helpful guidance. I would highly recommend this app to anyone looking to improve their product page aesthetics and usability on Shopify!

sticker.si

Oct 28, 2024  on Shopify

Top service! Very fast and friendly support, all props to Sarah who ajdusted the swatches for me just as I wanted. 100% recommended!

WPM

Oct 28, 2024  on Shopify

Very easy to use and makes the page look a lot more appealing. Customer support team is also super helpful.

Accessoriesforever

Oct 27, 2024  on Shopify

This app is what I needed to showcase color options on my product pages. The setup was quick and easy, and the swatches look clean and professional. A special thanks to Sarah from the support team, who was incredibly helpful and responsive. Great support, thank you!

Giraffy Co.

Oct 27, 2024  on Shopify

The service is amazing! The app has a lot of functions and I was not able to accomplish everything my self. I asked for a favour about the setting as well as some technical requests that can not be set directly with the app. But finally they solved all my problems. Nice work!

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