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Customer reviews: GLO Color Swatch & Bundles

Develop by Globo.io

Reviews (1,736)

Overall rating
4.9

What Merchants Think

Overall, merchants have shown great satisfaction with the "GLO Color Swatch, Variant Image" app. It is widely praised for its user-friendly interface, customization options, and the superior customer support provided, particularly by team members like Sarah, Gemma, and Jay. However, a few merchants expressed concerns over the app's functionality and the occasional need for technical support, which was generally resolved by the responsive support team.

Key Strengths

  • Outstanding customer support, noted for being prompt, helpful, and resolving issues efficiently.
  • User-friendly interface, easy to integrate and set up on Shopify stores.
  • Wide range of customization options for swatches and variant images.
  • Improves product presentation and potentially boosts conversions by enhancing user experience.
  • Cost-effective solution compared to hiring developers for custom coding.

Common Concerns

  • Occasional technical issues and conflicts between features, though often resolved quickly by support.
  • Some users felt pushed towards purchasing a paid plan due to limitations in the free version.
  • Reports of the app not working smoothly in certain scenarios, impacting conversion rates.
  • Minor configuration challenges, requiring assistance from the support team.

Final Thoughts

The "GLO Color Swatch, Variant Image" app is generally well-received by merchants for its effectiveness in enhancing product displays and its strong customer service. Despite a few drawbacks that some users experienced, the app excels in providing a customizable and user-friendly solution for Shopify stores, often with quick and effective customer support to address any issues.

VogueMint

Feb 13, 2025  on Shopify

I had a marvellous experience working with Sarah. She was so kind in helping me resolve my problem. All thanks to you, mate.

Blululi

Feb 12, 2025  on Shopify

Truly appreciated the customer support, Sarah and Gemma were so helpful and kind! Any issue with theme updates was solved quickly and efficiently. The app is user friendly, great performance and customization options. High level of support, thank you very much!

oswenkoln.com

Feb 12, 2025  on Shopify

Great app to add better integration to multiple colour or product options. Easy to use and looks great. I added the gold paid option to enable product groups which works great if you have previously set up product on Shopify individually. This then groups product without the headache of completely adjusting your store.

INDRIZEST

Feb 11, 2025  on Shopify

This is the Best App for Variant Images. The Support from Sarah was awesome. She was very patient and prompt and did all the customizations I asked for. Also, in comparison to all other App, this app was extremely user friendly to use and has all the necessary features.

Parosche

Feb 11, 2025  on Shopify

Fantastic application with the best support team ever experienced, quick hassle free solutions! Thats what the team of GLO lives by!

Glowperk

Feb 05, 2025  on Shopify

Two features in their application are conflicting with each other and creating duplicates on the storefront. Despite us providing all the information regarding the issue, the customer representative named Sarah stalled us for one hour without doing anything. When we reached Sarah, the developers were available during working hours. We shared the same details multiple times, yet our issue was not resolved and we suffered a loss.

Indihopshop

Feb 04, 2025  on Shopify

Legendary Support..... they have some really cool features combined under a single app bundle. You dont have to explore and pay for multiple apps if you have Globo. Saves time and money both. Kudos Team Globo :)

Styluxe Fashion

Feb 04, 2025  on Shopify

I had reached out to the support team in order for help on my store and Helen dove straight in and assisted me straight away. I was very pleased with the help she provided me with.

The Berry Looms

Feb 03, 2025  on Shopify

I had issues setting up the variant images on my site. I tried everything before reaching out to the support team. Sarah, helped me resolve the issue real quick and also the dev team helped me turn off the theme setting for showing the variant again. The support team is so quick and efficient. I really recomment this app. Thanks Sarah!

Symmbols

Feb 03, 2025  on Shopify

Sarah and the team are so prompt and professional. They went the extra mile to do extra coding on my site so the colour swatches looked exactly how i needed them! thank you so much. Highly recommended

Timeframe

Jan 24, 2025  on Shopify

schlechter Support ! Ich beschreibe einen gelegentlich auftretenden spontanen Fehler mit der Darstellung von diversen Sektionen und dann wird von mir erwartet dass ich diesen Fehler per Videoaufzeichnung nachweisen soll. Ich belästige den Support ja nicht zum Spaß. Zu kompliziert das ganze. Die App läuft nicht flüssig, was sehr ärgerlich ist. Das kostet mich unnötige Conversion Rate Punkte.

baruni

Jan 23, 2025  on Shopify

The GLO Color Switching App for Shopify is a game-changer for online stores looking to enhance their product presentation. Its intuitive interface allows seamless color variant displays, making it easier for customers to visualize options. The app is easy to integrate, customizable, and works flawlessly across devices. It’s a must-have for improving user experience and boosting conversions. Highly recommended!

My Baby's Heartbeat Bear

Jan 22, 2025  on Shopify

Lightning fast customer support. Jeff responded immediately, kindly and effeciently. Strong & flexible app that delivers a lot of features that usually require multiple apps. I heavily recommend it!

SLIK&SLEEK

Jan 22, 2025  on Shopify

Amazing app! Extremely easy and user friendly, which saved me over $200 dollars in hiring a web developer to do my swatches. I later had an issue with my thumbnails disappearing and contacted customer service and Jay helped me in less than 5 minutes. Super impressed! Highly recommend!

Intertec Group W.L.L.

Jan 22, 2025  on Shopify

This app is great and the customer service is outstanding, especially Sarah. She went above and beyond to assist immediately if there are any issues on functionality.

NetDécor

Jan 22, 2025  on Shopify

When it works it is great and when it doesn't work , they respon with lightning speed. Honestly it is so refreshing

Luxi Living

Jan 20, 2025  on Shopify

The team is very helpful, especially Sarah, who always responds quickly. The app features are great, and the support is excellent.

anagram

Jan 20, 2025  on Shopify

Great app - so easy to set up and the support team is incredible helpful / super responsive (even with the free package!).

Nuvella Boutique

Jan 20, 2025  on Shopify

Je recommande vivement Glo Color Swatches à quiconque cherche à améliorer ses projets de design. C'est un outil indispensable qui a transformé ma façon de travailler avec les couleurs. Merci, Glo, pour cette magnifique ressource !

LYOMI

Jan 19, 2025  on Shopify

Sarah from Globo’s support team was amazing! She answered all my questions quickly and with kindness. Her efficiency and professionalism made the experience seamless.

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