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Customer reviews: GLO Color Swatch & Bundles

Develop by Shopify

Reviews (1,395)

Overall rating
4.9

What Merchants Think

Overall, merchants have shown great satisfaction with the "GLO Color Swatch, Variant Image" app. It is widely praised for its user-friendly interface, customization options, and the superior customer support provided, particularly by team members like Sarah, Gemma, and Jay. However, a few merchants expressed concerns over the app's functionality and the occasional need for technical support, which was generally resolved by the responsive support team.

Key Strengths

  • Outstanding customer support, noted for being prompt, helpful, and resolving issues efficiently.
  • User-friendly interface, easy to integrate and set up on Shopify stores.
  • Wide range of customization options for swatches and variant images.
  • Improves product presentation and potentially boosts conversions by enhancing user experience.
  • Cost-effective solution compared to hiring developers for custom coding.

Common Concerns

  • Occasional technical issues and conflicts between features, though often resolved quickly by support.
  • Some users felt pushed towards purchasing a paid plan due to limitations in the free version.
  • Reports of the app not working smoothly in certain scenarios, impacting conversion rates.
  • Minor configuration challenges, requiring assistance from the support team.

Final Thoughts

The "GLO Color Swatch, Variant Image" app is generally well-received by merchants for its effectiveness in enhancing product displays and its strong customer service. Despite a few drawbacks that some users experienced, the app excels in providing a customizable and user-friendly solution for Shopify stores, often with quick and effective customer support to address any issues.

Akko Europe

Nov 21, 2025  on Shopify

Support agent Sarah responded promptly and effortlessly completed the store setup. Additionally, we hope to launch the auto-update feature soon, so we won't have to update each time manually :)

mcraft

Nov 20, 2025  on Shopify

This support team is absolutely brilliant. Spot-on guidance, precise understanding of the situation, swift action and rapid improvements and fixes. And above all, such a pleasant conversation! I've never felt so refreshed after using support before. Simply the best app with the best support team! Thank you!

Profil

Nov 19, 2025  on Shopify

Quick, kind and professional response Solved the problem in a minute Love this app 

FidoSeat

Nov 17, 2025  on Shopify

THANK YOU SARAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAH

K Apparel

Nov 15, 2025  on Shopify

I love this App! Its changed the webiste. Andrew from support was incredible! - Quick, used images to help me, and so responsive!

Zala Design

Nov 14, 2025  on Shopify

This app was extremely helpful. We used it to show color swatches on the product page and collection page. Setup was easy and straightforward. Customer Service was extremely helpful. All in all this is an excellent app.

Fairtrademerch

Nov 13, 2025  on Shopify

Great app with several design options and functional features. Works just fine on our product and collection pages. We've had two minor display issues, one of which has been solved by customer service immediately. Another display issue on the product page could not be solved yet, but only occurs for products with 250+ variants. The current shopify product page liquid still only returns 250 variants, so other plugins will meet the same limit. Issue is known and solution in progress. Besides that: Works great, looks great!

Krafto Jodhpur

Nov 13, 2025  on Shopify

The setup was smooth, and the app works perfectly with our theme. What impressed me even more was their support team, they went above and beyond to help us with custom sizing options. They handled the customization from their end exactly the way we needed it. Highly recommended for anyone looking to improve product variations on their store. Excellent app and excellent customer service!

ZOIC Clothing

Nov 13, 2025  on Shopify

We have used this app for a few years and it works great. Their customer service has been quick to help out with setup and any issues that have popped up. If you are looking for a swatch app, I would recommend it.

UpVanity

Nov 11, 2025  on Shopify

The app is quite useful for combining different products and displaying them in various colors. Additionally, Sarah's support has been instrumental in adjusting and customizing the appearance of our store pages.

Haus of Khayi

Nov 11, 2025  on Shopify

Annie was a great assist in helping me learn my way around the app as it isn't as straight forward as i had originally thought, but now I have a complete understanding and can get the task at hand accomplished in a snap

Het Wolhuisje

Nov 11, 2025  on Shopify

GREAT TEAM! Always very helpfull customer service when adjustments had to be made. The app is also very user friendly.

afHandmade

Nov 11, 2025  on Shopify

Super App. In meinem Shop passte die Einstellung zunächst nicht richtig, da ich viele personalisierte Produkte habe. Mir wurde vom Support sehr schnell und kompetent weitergeholfen und für meinen Shop Umprogrammierungen vorgenommen, sodass jetzt alles passt. Ich bin sehr zufrieden. Danke für die Professionelle Hilfe.

Slow & Glow

Nov 10, 2025  on Shopify

Super appli, on peut personnaliser +++ et le rendu est super bien sur le site ! En plus, le service client est très réactif, j'avais un soucis de mise en page et ils l'ont rapidement réglé, je recommande vraiment, merci à toute l'équipe :)

Caos Intimo Donna - Uomo - Bambini - Casa

Nov 10, 2025  on Shopify

ottima app, e ottimo supporto, hanno risolto subito un problema di visualizzazione che non riuscivo a risolvere da solo. consigliatissima

CaseDept SG

Nov 10, 2025  on Shopify

Amazing experience! I had an issue with the variant options in my customize theme and reached out to their support team. I’ve never seen such fast and professional service — they fixed the issue on the same day with continuous updates and testing. Highly, highly recommended! Truly an amazing and professional team that goes above and beyond.

LOVEGYM ATHLEISURE

Nov 08, 2025  on Shopify

Really great app. Customer service was excellent, especially from Sarah, who really went the extra mile. Annie was amazing

PalmHair

Nov 08, 2025  on Shopify

I 100% recommend glo color swatch, it's professional and the customer service is responsive, thanks to Annie for the assistance.

LOVEGYM ATHLEISURE

Nov 07, 2025  on Shopify

Really great app. Customer service was excellent, especially from Sarah, who really went the extra mile.

Board Shorts World Outlet

Nov 06, 2025  on Shopify

Great app and awesome support. Set up is easy and the good folks at GLO Swatch are there if you need a little help. And they respond quickly. Excellent app and experience.

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