GLO Color Swatch,Variant Image logo

Customer reviews: GLO Color Swatch,Variant Image

Develop by Globo.io

Reviews (1,662)

Overall rating
4.9

What Merchants Think

Overall, merchants have shown great satisfaction with the "GLO Color Swatch, Variant Image" app. It is widely praised for its user-friendly interface, customization options, and the superior customer support provided, particularly by team members like Sarah, Gemma, and Jay. However, a few merchants expressed concerns over the app's functionality and the occasional need for technical support, which was generally resolved by the responsive support team.

Key Strengths

  • Outstanding customer support, noted for being prompt, helpful, and resolving issues efficiently.
  • User-friendly interface, easy to integrate and set up on Shopify stores.
  • Wide range of customization options for swatches and variant images.
  • Improves product presentation and potentially boosts conversions by enhancing user experience.
  • Cost-effective solution compared to hiring developers for custom coding.

Common Concerns

  • Occasional technical issues and conflicts between features, though often resolved quickly by support.
  • Some users felt pushed towards purchasing a paid plan due to limitations in the free version.
  • Reports of the app not working smoothly in certain scenarios, impacting conversion rates.
  • Minor configuration challenges, requiring assistance from the support team.

Final Thoughts

The "GLO Color Swatch, Variant Image" app is generally well-received by merchants for its effectiveness in enhancing product displays and its strong customer service. Despite a few drawbacks that some users experienced, the app excels in providing a customizable and user-friendly solution for Shopify stores, often with quick and effective customer support to address any issues.

Magiskygreen✨

Dec 25, 2024  on Shopify

Nothing to say, Sarah and her team at GLO Color Swatch! I had some issues with swatches on my Shopify store, and they were quick to step in and fix them. I really appreciate their quick and friendly support. I highly recommend them.

MACHO ALFA

Dec 25, 2024  on Shopify

la aplicacación no es simple de configurar, pero el area de soporte es muy amable y resuelve los problemas. Sarah nos atendió de forma magnifica.

My.Lush Luxe

Dec 25, 2024  on Shopify

Sarah from the GLO support team provided clear and precise instructions that made things much easier to understand. I was able to solve my problem quickly and efficiently, she's really great.

FRESH N' GO

Dec 25, 2024  on Shopify

Sarah was incredibly prompt and exceptionally kind. She resolved all the issues I encountered efficiently, and now everything is working perfectly!

TheSerenestore

Dec 24, 2024  on Shopify

the powered by button was showing in on my website thanks to jay for solving it ,good customer support

GLARA HOME

Dec 23, 2024  on Shopify

I absolutely love this app. I want o especially thank Sarah i have had issues few times and each times Sarah had help me right away the best app.

London Kids Shoes

Dec 23, 2024  on Shopify

Fantastic support from Sarah! She ensured everything worked perfectly and was incredibly helpful throughout. Highly recommend Globo apps for their excellent service and reliability.

NextGen HME

Dec 23, 2024  on Shopify

Jay came in clutch helping me quickly update my colors when experiencing an issue with syncing. He was polite, quick, and easy to work with. This app is perfect for visualizing your product colors schemes and options. We have only have a positive experience with them. We use a variety of their apps as well such as the Upsell and Product Options. Thanks Globo team! Happy new year, NextGen HME team

Heaven Angel Designs, LLC

Dec 23, 2024  on Shopify

Good customer service is one of those must haves that I look for when choosing an app on Shopify. I must say GLO’s app and their customers service so far has been great. I would certainly recommend the GLO app for anyone looking for more control over your swatches.

Sands

Dec 18, 2024  on Shopify

We needed to display several variant images and customize the display of buttons etc... The application lets you customize a lot of things. The customer service is really good, they answer very quickly and are at your disposal. Mention +++ for the customer service Please note that we have a website with over 2000 references, and to benefit from this quality of support and implementation, we had to pay for the last plan.

Basic Logo Tee

Dec 18, 2024  on Shopify

Great support. They were able to remove the watermark for me within 5 minutes of requesting support.

shopweekendlosangeles

Dec 18, 2024  on Shopify

This app is really easy to use and shows the colors great on collection pages and product page :) Any time we need assistance, the support team is available to help and resolve any issues right away! I am really impressed with this level of customer service. Thank you so much for being available and helping us find solutions quickly :)

Babesta

Dec 17, 2024  on Shopify

Great sets of apps - fantastic support. we recently upgraded out theme and the team at Globo stepped in and quickly rectified the items that needed fixing. Great partner to have!

THATSMYOFFICE

Dec 16, 2024  on Shopify

Had an issue with a an upgrade on my theme and Sarah was extremely helpful and got the team to solve the issue professionally and quickly Use the apps ☺

Zomers

Dec 16, 2024  on Shopify

App setup is so simple, user friendly ui. Had an issue and contacted support about it. They solved the issue so i am happy also about the support.

Belle Via

Dec 14, 2024  on Shopify

I LOVE the Globo Color Swatch app. It has really made my product pages come alive with shapes, sizes, and animations. The app is very intuitive and the developers seem to be consistently making regular upgrades to the features. Five stars for real!

BUTY LIDERA

Dec 10, 2024  on Shopify

GLO Color Swatch est le meilleur, s'adapte bien au thème et propose différents options. J'apprécie leur assistance car ils sont près à te répondre à tout moment. Je le recommande fortement.

Oudrageous

Dec 10, 2024  on Shopify

Free you can't do anything with it at all basically forces you to buy a plan not sure how it has so many good reviews.

Solen-Chamonix

Dec 09, 2024  on Shopify

PERFECT TOOL !! I warmly recommend for all users... (print on demand, dropshippers, resellers, ... ) this app is so easy to use. And what could i say about the client relation ship service : a very helpful and HUMAN chat to help in case ! Sarah was my angel of the day !! thank you so much Glo color Swatch ;) !!

JYG PROFISHING

Dec 09, 2024  on Shopify

La app funciona bien, cumple su función. Lo mejor es el servicio al cliente, te solucionan o adaptan cualquier cosa que necesites, en este aspecto son muy buenos.

Scroll to Top