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Customer reviews: GLO Color Swatch & Bundles

Develop by Globo.io

Reviews (1,260)

Overall rating
4.9

What Merchants Think

Overall, merchants have shown great satisfaction with the "GLO Color Swatch, Variant Image" app. It is widely praised for its user-friendly interface, customization options, and the superior customer support provided, particularly by team members like Sarah, Gemma, and Jay. However, a few merchants expressed concerns over the app's functionality and the occasional need for technical support, which was generally resolved by the responsive support team.

Key Strengths

  • Outstanding customer support, noted for being prompt, helpful, and resolving issues efficiently.
  • User-friendly interface, easy to integrate and set up on Shopify stores.
  • Wide range of customization options for swatches and variant images.
  • Improves product presentation and potentially boosts conversions by enhancing user experience.
  • Cost-effective solution compared to hiring developers for custom coding.

Common Concerns

  • Occasional technical issues and conflicts between features, though often resolved quickly by support.
  • Some users felt pushed towards purchasing a paid plan due to limitations in the free version.
  • Reports of the app not working smoothly in certain scenarios, impacting conversion rates.
  • Minor configuration challenges, requiring assistance from the support team.

Final Thoughts

The "GLO Color Swatch, Variant Image" app is generally well-received by merchants for its effectiveness in enhancing product displays and its strong customer service. Despite a few drawbacks that some users experienced, the app excels in providing a customizable and user-friendly solution for Shopify stores, often with quick and effective customer support to address any issues.

Studio Gallantry

Aug 19, 2025  on Shopify

Really clear and easy to implement. I even had a clash with multiple variants meaning the singular colour swatches were displaying when I preferred they did not. GLO jumped on their support chat quickly and rectified the issue in CSS almost immediately. Can recommend!

Holika

Aug 19, 2025  on Shopify

Application facile a utiliser, Service client très réactif. Je suis satisfait et je le recommande vivement

K Yulex

Aug 19, 2025  on Shopify

Very good application, it has been useful to me, and their customer service is very good. They have helped me solve every problem I have had. They are very kind, especially Sarah.

Glossy Boston

Aug 18, 2025  on Shopify

This is a really great app! My theme didn’t support one of their features, and Sarah from the support team not only fixed it but implemented the solution super fast — even outside of business hours. That kind of dedication and customer service is rare. The app works smoothly, has boosted my sales, and improved my store’s experience overall. Truly appreciate Sarah’s support and I highly recommend this app!

KBboy

Aug 18, 2025  on Shopify

100% recommend! they provided super prompt and nice service for me!i love this app, and i will continue subscribing their plan, It helps me a lot. love it!

Felicitas

Aug 17, 2025  on Shopify

Their support team was very helpful and professional. They fixed my issue immediately. I really appreciate their prompt assistance. Thank you

MoonGiftia

Aug 13, 2025  on Shopify

Feedback for Sarah Hello, I would like to leave my feedback for S.A.R.I.A.H. She is a true professional in her work — highly knowledgeable, patient, and attentive to every detail. She explains everything clearly, helps to solve even complex issues, and always remains friendly and polite. Thanks to her guidance, I was able to configure everything in Globo exactly as I needed. She not only answered my questions but also provided extra tips and recommendations, which shows her real dedication and care for customers. I truly appreciate her support and professionalism — she’s an outstanding member of your team! Kind regards,igor

Kiin ®

Aug 12, 2025  on Shopify

This app has been just what we were looking for. The Support team has been great at helping us with any custom changes to work with out website. Highly reccommend!

Balam Denim Wear

Aug 12, 2025  on Shopify

The app offers many options. We had some needs for custom features, and Sarah and her team were very kind and quick to help, resolving all our issues with the app. Thank you very much!

Mother Earth

Aug 12, 2025  on Shopify

Great app, easy to use! A special thank you to Sarah from customer support, who, despite all my wild ideas, helped me with everything. Highly recommended!

Valciano

Aug 11, 2025  on Shopify

Très bonne application facile à utiliser et est vraiment nécessaire pour présenter de manière professionnelle les variantes de produits. Le service après-vente est très réactif !

Norfolk Wood Shop

Aug 08, 2025  on Shopify

I'm only on the free tier and even for that, GREAT customer service troubleshooting some settings. App works great. Not the most intuitive to me, but all the options are there to get a great looking store. Highly recommend! I spoke with Sarah a couple of times and each time, very helpful!

Milwaukee Boot Company

Aug 07, 2025  on Shopify

I recently had the pleasure of experiencing the GLO Color Swatch & Bundles, and I must say, I am thoroughly impressed. The quality and presentation of the swatches are exceptional, making it easy to visualize and select the perfect shades. The bundles are thoughtfully curated and offer great value. Customer service was also excellent—responsive, polite, and professional. Highly recommended for anyone seeking a seamless and stylish color selection experience.

Aresactivewear

Aug 07, 2025  on Shopify

Sarah was an absolute pleasure to work with. She’s professional, reliable, and goes above and beyond to deliver excellent results. Communication was clear and prompt, and her attention to detail really stood out. I highly recommend her to anyone looking for quality and outstanding service.

Let's Hike Designs

Aug 05, 2025  on Shopify

Just installed the app and I'm testing it, looks great so far. Sarah on the customer support chat was very speedy and helped me with a few queries on how to tweak some settings.

クーベル

Aug 04, 2025  on Shopify

Great app! Super easy to use and works perfectly with our store. We had a small issue with our theme, but the support team was super fast and helpful — everything was fixed right away. Definitely recommend if you want clean, customizable swatches on your product pages!

Everyday Poppy

Aug 01, 2025  on Shopify

The longer I've had this app embed, the more I've been impressed with it and the service provided by the team members behind this app. Thank you for being helpful and for making things easier.

Baci Milano

Jul 31, 2025  on Shopify

l'applicazione non è super semplice da usare, possono succedere incidenti, per fortuna l'assistenza è veloce e buona. Grazie Sarah :) The app might benefit from some improvements, it might require a steep learning curve. Luckily the tech support is extraordinary. Andrew is an absolute piece of gold, the most patient and focused assistant I could wish for. Thanks thanks thanks. If you go for president of the galaxy you have my vote.

My Store

Jul 29, 2025  on Shopify

HIGHLY RECOMMEND THIS APP TO CUSTOMIZE VARIATIONS FOR YOUR STORE I am a long-time seller on Woocommerce, recently I switched to Shopify. When I switched to shopify I had to get used to how to set up basic store functions, one of which is customizing variations for products on my store. As you know, each theme provides a different variation option, and not all themes support variation options that suit your needs. Although we can intervene in the theme code, as far as I know, it is quite complicated, time-consuming and certainly not suitable for most Shopify users. That is why we need external support apps. As a person who is quite careful and meticulous in work, after researching many apps on Shopify related to this function, I was lucky to find "Globo Color Swatch". In short, this is exactly the app I need. They provide all the functions you need for the product variation area, from choosing the presentation style to the color, interface, everything is perfect. You can't ask for anything more from a variation customization app. And especially what I want to say is that during the process of using the app, I received enthusiastic and dedicated help from Sarah. She is very professional and proficient in her work, just like the way the app's development team created such neat functions. She helped me, from someone who knew nothing about the app, quickly get acquainted with all the functions and I was able to set up variations for my store in less than 15 minutes. I am someone who has used dozens of apps in all fields on shopify but I rarely have such a good experience. Thanks again Sarah. Finally, if you are someone who is looking for an app that helps you create color variations for products with beautiful functions and interfaces, helping to optimize customer experience, this is exactly the app you need.

Baci Milano

Jul 29, 2025  on Shopify

l'applicazione non è super semplice da usare, possono succedere incidenti, per fortuna l'assistenza è veloce e buona. Grazie Sarah :)

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