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Customer reviews: GLO Color Swatch & Bundles

Develop by Globo.io

Reviews (1,205)

Overall rating
4.9

What Merchants Think

Overall, merchants have shown great satisfaction with the "GLO Color Swatch, Variant Image" app. It is widely praised for its user-friendly interface, customization options, and the superior customer support provided, particularly by team members like Sarah, Gemma, and Jay. However, a few merchants expressed concerns over the app's functionality and the occasional need for technical support, which was generally resolved by the responsive support team.

Key Strengths

  • Outstanding customer support, noted for being prompt, helpful, and resolving issues efficiently.
  • User-friendly interface, easy to integrate and set up on Shopify stores.
  • Wide range of customization options for swatches and variant images.
  • Improves product presentation and potentially boosts conversions by enhancing user experience.
  • Cost-effective solution compared to hiring developers for custom coding.

Common Concerns

  • Occasional technical issues and conflicts between features, though often resolved quickly by support.
  • Some users felt pushed towards purchasing a paid plan due to limitations in the free version.
  • Reports of the app not working smoothly in certain scenarios, impacting conversion rates.
  • Minor configuration challenges, requiring assistance from the support team.

Final Thoughts

The "GLO Color Swatch, Variant Image" app is generally well-received by merchants for its effectiveness in enhancing product displays and its strong customer service. Despite a few drawbacks that some users experienced, the app excels in providing a customizable and user-friendly solution for Shopify stores, often with quick and effective customer support to address any issues.

LU&ME.CO

Jul 25, 2025  on Shopify

The features offered by this app allowed me to achieve the look I wanted on my product pages beyond what Shopify could. Their support team were very quick to help with a small issue I was experiencing. Thanks a lot

CHIDO

Jul 23, 2025  on Shopify

Gracias a Sarah y el team de Globo que me apoyaron a solucionar lo necesario para que mis muestras funcionaran bien en mi sitio web. Hasta el momento estamos satisfechos con el app.

AKOC store

Jul 21, 2025  on Shopify

We used Globo Color Swatches to set up custom color swatches via hex codes on a Shopify store, and it worked beautifully. The interface is clear, the features are powerful, and setup was surprisingly smooth. We especially appreciated the ability to style variant swatches without using image files. When we ran into a theme-related image display issue, the support team was quick to respond and confirm it wasn’t caused by the app itself. Highly recommend this app for anyone needing a reliable, flexible swatch solution!

EcoGarden Oasis

Jul 20, 2025  on Shopify

I can’t say enough good things about the incredible customer service I received from Sarah. She was hands down the most friendly, helpful, and professional person I’ve ever dealt with. She went above and beyond to assist me with everything I needed, making the whole experience smooth and stress-free. It’s rare to find someone so genuinely committed to helping others — thank you, Sarah!

Michael Ludwig Studio

Jul 18, 2025  on Shopify

Great app with lots of customisable elements and easy to change. The support staff are also very responsive and quick to solve any issues should there be any

Baci Milano

Jul 18, 2025  on Shopify

l'applicazione non è super semplice da usare, possono succedere incidenti, per fortuna l'assistenza è veloce e buona.

404 Swag Not Found

Jul 14, 2025  on Shopify

This is exactly what I was looking for! Setup was easy and there are a lot of configuration options. Support is super quick to assist and very knowledgeable too. Overall, 10/10 experience.

Warehouseonliner

Jul 14, 2025  on Shopify

Best team ever! The Globo team is so helpful, even for the smallest issue...(that said, issue was my own blonde error.) I would highly recommend this Globo App to everyone!

Draady

Jul 11, 2025  on Shopify

Amazing app and even better support! I had a store-wide issue I initially thought was caused by GLO Swatches, but after contacting support, Sara went out of her way to investigate and follow up. She was kind, responsive, and professional throughout the process. It turned out the problem wasn’t with the app at all, but Sara’s help gave me clarity and saved me hours of stress. The app itself is super clean, well-integrated, and makes variant presentation look so much more professional. Highly recommend both the app and the support team behind it. Thank you, Sara!

Boes Ltd.

Jul 10, 2025  on Shopify

Excellent app with amazing and fast customer service! Sarah was so helpful and quick at managing our colour variants on our shopify store.

NAMAEYA

Jul 08, 2025  on Shopify

I had some questions about the app, and when I reached out, I got a quick response and the issue was resolved in no time. I really appreciate Sarah’s clear explanation and helpful support!

Ritzy Mash

Jul 06, 2025  on Shopify

The app broke the page's code. Even after uninstalling it, the residual code keeps causing errors, and there's no support chat available.

Nic Art

Jul 04, 2025  on Shopify

Ho riscontrato una esigenza sulla personalizzazione sulle dimensione di un campione, hanno risolto con velocità e accuratezza il mio problema rendendo il mio sito più navigabile. Molto Bravi e disponibili!

CLICKNEST

Jul 03, 2025  on Shopify

Me comunique con soporte para solicitar ayuda para una configuracion de mi pagina y la respuesta fue rapida y solucionada de manera efectiva. Gracias por el apoyo y el acompañamiento.

The Pigment

Jul 03, 2025  on Shopify

We use the app for Color Swatches and Quantity Breaks – both work great. We initially had an issue with the quantity selector for Quantity Breaks, but the support team (especially Sara and Andrew) was incredibly friendly, helpful, and resolved the problem quickly. Excellent customer service!

Elise Galleria

Jul 03, 2025  on Shopify

Sarah is always really helpful and quick to respond. Whenever I run into an issue, she works efficiently to find a solution that looks good and works well! Would definitely recommend.

BK Bear

Jul 02, 2025  on Shopify

Great support when online and pretty intuitive admin for non-techie. Quick to fix any issue with the site that I may have caused :>

NewMoonDance

Jul 01, 2025  on Shopify

Sarah was incredibly patient and helped solve my issue — I'm very grateful to her and really appreciate this app!

Nic Art

Jun 30, 2025  on Shopify

I was struggling with my Shopify product variants – the colored swatches weren't showing up as they should. I reached out to support, and I was so impressed with how attentive and helpful the staff was. They looked into it immediately, understood the issue, and resolved it completely. Excellent support and a great app!

nackt

Jun 30, 2025  on Shopify

Really great app and developers willing to go the extra-mile to make sure your website looks exactly how you want it to!

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