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Customer reviews: GLO Color Swatch & Bundles

Develop by Globo.io

Reviews (1,736)

Overall rating
4.9

What Merchants Think

Overall, merchants have shown great satisfaction with the "GLO Color Swatch, Variant Image" app. It is widely praised for its user-friendly interface, customization options, and the superior customer support provided, particularly by team members like Sarah, Gemma, and Jay. However, a few merchants expressed concerns over the app's functionality and the occasional need for technical support, which was generally resolved by the responsive support team.

Key Strengths

  • Outstanding customer support, noted for being prompt, helpful, and resolving issues efficiently.
  • User-friendly interface, easy to integrate and set up on Shopify stores.
  • Wide range of customization options for swatches and variant images.
  • Improves product presentation and potentially boosts conversions by enhancing user experience.
  • Cost-effective solution compared to hiring developers for custom coding.

Common Concerns

  • Occasional technical issues and conflicts between features, though often resolved quickly by support.
  • Some users felt pushed towards purchasing a paid plan due to limitations in the free version.
  • Reports of the app not working smoothly in certain scenarios, impacting conversion rates.
  • Minor configuration challenges, requiring assistance from the support team.

Final Thoughts

The "GLO Color Swatch, Variant Image" app is generally well-received by merchants for its effectiveness in enhancing product displays and its strong customer service. Despite a few drawbacks that some users experienced, the app excels in providing a customizable and user-friendly solution for Shopify stores, often with quick and effective customer support to address any issues.

Little Dreamy Jewels

Apr 17, 2025  on Shopify

A wonderful app, and a wonderful support team. Shoutout to Sarah who is always quick to answer and find solutions. I can only recommend :)

homecabinets

Apr 16, 2025  on Shopify

This app helped me a lot, especially the product group part. The customer service Sarah was very patient in helping me solve the problem. I really thank her very much.

Kinshop

Apr 16, 2025  on Shopify

Does what I needed it to and appreciate that the app was free. Had a few glitches but customer service was excellent and helped solve my issue.

PLEMES&Shaper

Apr 15, 2025  on Shopify

Sarah He is a great person, he has helped me a lot, this software is very good to use, very suitable for beginners!!

Dear Eve Lingerie

Apr 14, 2025  on Shopify

Very easy to use, and it properly syncs the information and stock count unlike the other apps. Customer service is great.

Habille Ta Truffe

Apr 12, 2025  on Shopify

The support is very nice. Even answering during weekends. They helped me very quickly, this app is the best in terms of free plan for any type of swatch.

BRENDA BEDDOME

Apr 06, 2025  on Shopify

This app is so much more efficient, easy and aesthetically pleasing than all the other swatch apps I have used in the past. I had to contact their management team to do some tweaks to my shopify theme code to have it look exactly how I want it to and Sarah responded and finished it for me within 24 hours. So helpful! Highly recommend.

Icing On The Ring

Apr 04, 2025  on Shopify

Sarah is very supportive, She just helped us out where we were stuck since last week. I admire her way of communication, understanding about the issues and way of providing solutions. She is best and I prefer talking to her about the issues if I face in the future. Best of Luck Sarah.

Waller BMX

Apr 02, 2025  on Shopify

I've used this app for sometime now and it works great. Really easy use and sorted my issue with colour swatches really quickly. The support is great too. 5 stars from us!

Subculture Golf

Apr 01, 2025  on Shopify

Great App. Definitely upgraded my products page. Had an issue using Collections but Sarah from support chat was super helpful. It's great having a line to support from the App config page in your store.

apus

Apr 01, 2025  on Shopify

gostei muito do aplicativo pos tem um suporte mega rapido e é facil de utilizar as confihurações!!

James Baroud

Apr 01, 2025  on Shopify

Even the free version is really good and thanks to the good and fast support everything runs smoothly and is looking good!

cadomotus.com

Apr 01, 2025  on Shopify

We've been using the Globo Color Swatch and Variant Image app on our Shopify store, and it's made a noticeable difference in how we present our products. The app allows us to display color and variant options in a clear and visually appealing way, which really enhances the shopping experience for our customers. Installation was simple, and the customization features offer plenty of flexibility. We’re especially impressed with how well the app integrates with our store’s theme. On top of that, the support team is responsive and always ready to assist with any tweaks we need. We highly recommend this app to any store looking to elevate their product display and streamline variant selection.

Minada

Mar 26, 2025  on Shopify

Ik had problemen met mijn varianten maar ik ben goed geholpen en mijn website doet weer normaal thanks to the team!

Eidon Ionic Minerals

Mar 26, 2025  on Shopify

Great app, very useful and with 5-star support! They are friendly, knowledgeable and helpful. Highly recommended!

Messi Pups

Mar 25, 2025  on Shopify

Perfect app for product swatches! I’d been searching for something highly customisable to show product variations exactly the way I wanted — and this app delivered. It’s super flexible and does exactly what I was looking for. I did run into a couple of issues (100% user error!), but Helen from the support team was incredible. I gave her dev access, and she sorted everything out quickly and explained things along the way. Can’t fault the app or the support — both are brilliant!

Koufis

Mar 21, 2025  on Shopify

Great App & Support! GLO Switcher works flawlessly, ensuring a smooth shopping experience. The support team is super responsive and helpful. Highly recommended!

The Salt + Light Home

Mar 18, 2025  on Shopify

Easy to use and customer support was very helpful. I came across some issues, but they were very responsive and fixed everything right away.

Asung Trading

Mar 18, 2025  on Shopify

GLO Color Swatch makes it easy to integrate swatches into my store. The best part is their incredibly fast response time—they handled my requests quickly and efficiently. I highly recommend this app, and I truly appreciate the team for their great support!

NORD.

Mar 17, 2025  on Shopify

日本語にも対応していて、簡単に編集ができるアプリです。コレクションページにカラースウォッチを表示させる場合は、チャットサポートにお願いしてコードを編集してもらう必要があります。チャットも自動で日本語訳されるのでやり取りしやすい上に、とても丁寧に対応していただけました。おすすめのアプリです。

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