GLO Color Swatch,Variant Image logo

Customer reviews: GLO Color Swatch,Variant Image

Develop by Globo.io

Reviews (1,662)

Overall rating
4.9

What Merchants Think

Overall, merchants have shown great satisfaction with the "GLO Color Swatch, Variant Image" app. It is widely praised for its user-friendly interface, customization options, and the superior customer support provided, particularly by team members like Sarah, Gemma, and Jay. However, a few merchants expressed concerns over the app's functionality and the occasional need for technical support, which was generally resolved by the responsive support team.

Key Strengths

  • Outstanding customer support, noted for being prompt, helpful, and resolving issues efficiently.
  • User-friendly interface, easy to integrate and set up on Shopify stores.
  • Wide range of customization options for swatches and variant images.
  • Improves product presentation and potentially boosts conversions by enhancing user experience.
  • Cost-effective solution compared to hiring developers for custom coding.

Common Concerns

  • Occasional technical issues and conflicts between features, though often resolved quickly by support.
  • Some users felt pushed towards purchasing a paid plan due to limitations in the free version.
  • Reports of the app not working smoothly in certain scenarios, impacting conversion rates.
  • Minor configuration challenges, requiring assistance from the support team.

Final Thoughts

The "GLO Color Swatch, Variant Image" app is generally well-received by merchants for its effectiveness in enhancing product displays and its strong customer service. Despite a few drawbacks that some users experienced, the app excels in providing a customizable and user-friendly solution for Shopify stores, often with quick and effective customer support to address any issues.

Ellectro Life

Nov 28, 2024  on Shopify

This is "THE" app that I was looking for. You can customize almost everything. Support team is also quick and good. Recommend it everyone

Aasiwun

Nov 27, 2024  on Shopify

This is a great app to use. Support has been very prompt in acknowledging the request and they are quite helpful too. I needed a small change in the design and they got back with a solution fast. Thank you!

ReaderOptic

Nov 27, 2024  on Shopify

The customer support responded quickly. They help me right away with the issue I was having. Really appreciate it!

Beallure

Nov 27, 2024  on Shopify

Great app. Sarah helped me a lot, and without her I wouldn't have been able to change the color of the swatch. Thank you Sarah!

VINCHY ART

Nov 27, 2024  on Shopify

The app is very convenient to use, the key is the customer service attitude is very good, their technical team response speed is also very fast. Can help me solve the problem quickly. Greatly increased my sales

NEI PER TE STORE

Nov 26, 2024  on Shopify

Jay of the assistance it's amazing, very kind and helpful, solved all my problems in a while! I really recommend this app.

Flip Flop Dynasty

Nov 26, 2024  on Shopify

Recently started using this app for my store, and I’m thoroughly impressed! It’s already solving the issues I was facing, and I couldn’t be happier with the customer service. Huge shoutout to Sarah, Jay, and Gemma – they were incredibly helpful, responsive, and went above and beyond to assist me. If you’re looking for a reliable solution with top-notch support, I highly recommend giving this app a try!

My Store

Nov 25, 2024  on Shopify

Une application très simple a utiliser et une équipe génial qui est a votre disposition en cas de problème. Je recommande...

Refined Berlin

Nov 24, 2024  on Shopify

I spoke with Jay from Glo Swatch. I had an issue and he helped fix it within 30 seconds. Very professional, very friendly. Would recommend to any beginner.

Jennifer Ouellette

Nov 24, 2024  on Shopify

Awesome support help. Very knowledgeable about the product. Helped us lots. Something we have been having a hard time figuring out, he solved it in minutes. Saved us lots of time. +10. thanks! :-) eduardo

Lumej-Sportswear

Nov 24, 2024  on Shopify

Gemma is amazing! She took so much time and patience to guide me through! If every Support would be like this, life would be so much easier! Thank you for everything!

Lomuna.de

Nov 24, 2024  on Shopify

Ich verstehe nicht warum so eine simple App 10€ monatlich verlangt, damit das "Powered By" verschwindet.

Doggy First

Nov 23, 2024  on Shopify

Glo Color has completely transformed the look of my store! The customization options are fantastic, and it's incredibly user-friendly. I was initially unsure about setting everything up, but Sarah from the support team went above and beyond to help me every step of the way. Her patience and expertise were truly outstanding. Thank you so much, Sarah, for your amazing assistance! Highly recommend this app to anyone looking to enhance their Shopify store.

Library Of Alexandria

Nov 22, 2024  on Shopify

Great app, has a very wide range of customization options even for the free version. Their customer support is really helpful too. Jay helped me a lot with some issues I had for setting up the color swatch, great guy :)

Emma & Olivia

Nov 21, 2024  on Shopify

The quality of the service is great, I couldn't make the change, the service provided me with help very quickly. I recommend

Papillon Canada

Nov 21, 2024  on Shopify

I had an issue with the color variant display on our store, and Sarah from the support team was incredibly helpful in resolving it quickly. She fixed the problem in no time, and now everything is working perfectly. The customer service was friendly, responsive, and professional. I truly appreciate Sarah's assistance and would definitely recommend Globo for anyone needing color swatch solutions on Shopify! Thanks again for the great support, Sarah!

My Store

Nov 19, 2024  on Shopify

I am very grateful for Jay's quick and excellent support. I sincerely thank him, as he helped me a lot in a very short time. Amazing app!

Essika Clothing

Nov 19, 2024  on Shopify

I just started using it. It has been straightforward to use and support is very helpful in sorting any minor issues out. Overall a good experience so far.

BEAUTELLOMV

Nov 18, 2024  on Shopify

This solution is exactly what I needed! It's a beautiful and versatile way to display product variants, and it has exceeded my expectations. The support team has been fast and incredibly helpful. I had a few questions about specific functions, and they responded with clear answers within a day. Highly recommend—thank you for such an excellent experience!

Magikclick

Nov 18, 2024  on Shopify

Cette application est géniale !! Merci à Gemma du service support qui m'a été d'une grande aide. Je recommande vivement !!

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