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Customer reviews: GLO Color Swatch & Bundles

Develop by Shopify

Reviews (1,395)

Overall rating
4.9

What Merchants Think

Overall, merchants have shown great satisfaction with the "GLO Color Swatch, Variant Image" app. It is widely praised for its user-friendly interface, customization options, and the superior customer support provided, particularly by team members like Sarah, Gemma, and Jay. However, a few merchants expressed concerns over the app's functionality and the occasional need for technical support, which was generally resolved by the responsive support team.

Key Strengths

  • Outstanding customer support, noted for being prompt, helpful, and resolving issues efficiently.
  • User-friendly interface, easy to integrate and set up on Shopify stores.
  • Wide range of customization options for swatches and variant images.
  • Improves product presentation and potentially boosts conversions by enhancing user experience.
  • Cost-effective solution compared to hiring developers for custom coding.

Common Concerns

  • Occasional technical issues and conflicts between features, though often resolved quickly by support.
  • Some users felt pushed towards purchasing a paid plan due to limitations in the free version.
  • Reports of the app not working smoothly in certain scenarios, impacting conversion rates.
  • Minor configuration challenges, requiring assistance from the support team.

Final Thoughts

The "GLO Color Swatch, Variant Image" app is generally well-received by merchants for its effectiveness in enhancing product displays and its strong customer service. Despite a few drawbacks that some users experienced, the app excels in providing a customizable and user-friendly solution for Shopify stores, often with quick and effective customer support to address any issues.

Culotte menstruelle TabooPlus

Aug 28, 2025  on Shopify

I've installed and installed many color swatch app. Even Glo Color! It was messy, images won't show, I'd get lost in the settings. A huge pain in the ***. Then I met Sarah from customer support. She would fix my issues within minutes. I suspect she has some sort of magic wand. From now on, I'm not troubleshooting anything. I'll just ask Sarah and she'll sort it out for me.

Dress Chic Shop

Aug 28, 2025  on Shopify

Excellent service – fast, efficient, and reliable. Sarah was super helpful, and Globo Color Swatch is definitely the right app!

Slow Ride

Aug 27, 2025  on Shopify

Terrible app. Caused a discount glitch on my store that costed us a lot of money and time. Support was non existent. Wouldn't recommend at all.

Valourás

Aug 27, 2025  on Shopify

Super fast service! I had a problem where the variant picker suddenly disappeared, and Sarah resolved it for me within 15 minutes.

Crafters Lab

Aug 25, 2025  on Shopify

Fantastic app! The swatches work seamlessly, making product selection easy and accurate. Setup was smooth, everything runs flawlessly, and the support team is responsive and genuinely helpful. Highly recommend to anyone looking for a reliable swatches solution. Thank you, Sarah!

Mila & Molly

Aug 25, 2025  on Shopify

Die App macht was sie soll. Der Kundenservice, vorallem Sarah, ist ausgezeichnet und sie helfen schnell bei Problemen.

Amsterdam Art

Aug 24, 2025  on Shopify

This is our second purchase. The support is so responsive and efficient for our customisation. For those looking for good swatch app and support Glo is the go!

FaithfulDivine

Aug 21, 2025  on Shopify

"I used to rely on another app with similar features, but after switching to this one, I realized it’s so much more affordable without sacrificing quality. The support team is amazing—they not only provide quick technical help but also walk you through the setup process. Couldn’t be happier!"

ofeksbags

Aug 20, 2025  on Shopify

I had a technical issue with the app and Sarah from the support team was incredibly helpful. She was kind, professional, and patient throughout the process. Thanks to her guidance, I was able to fix the problem quickly. I really appreciate her support and highly recommend the app – not just because it works great, but also because the customer service is truly excellent!

Valutso

Aug 20, 2025  on Shopify

Sarah helped me very well, i've upgrade my plan because the service is quick and top notch. Many thanks.

Nomardic

Aug 20, 2025  on Shopify

Looks very good, easy to use and the support team helped me quickly after we had a small issue but it's fixed now!

Studio Gallantry

Aug 19, 2025  on Shopify

Really clear and easy to implement. I even had a clash with multiple variants meaning the singular colour swatches were displaying when I preferred they did not. GLO jumped on their support chat quickly and rectified the issue in CSS almost immediately. Can recommend!

Holika

Aug 19, 2025  on Shopify

Application facile a utiliser, Service client très réactif. Je suis satisfait et je le recommande vivement

K Yulex

Aug 19, 2025  on Shopify

Very good application, it has been useful to me, and their customer service is very good. They have helped me solve every problem I have had. They are very kind, especially Sarah.

Glossy Boston

Aug 18, 2025  on Shopify

This is a really great app! My theme didn’t support one of their features, and Sarah from the support team not only fixed it but implemented the solution super fast — even outside of business hours. That kind of dedication and customer service is rare. The app works smoothly, has boosted my sales, and improved my store’s experience overall. Truly appreciate Sarah’s support and I highly recommend this app!

KBboy

Aug 18, 2025  on Shopify

100% recommend! they provided super prompt and nice service for me!i love this app, and i will continue subscribing their plan, It helps me a lot. love it!

Felicitas

Aug 17, 2025  on Shopify

Their support team was very helpful and professional. They fixed my issue immediately. I really appreciate their prompt assistance. Thank you

MoonGiftia

Aug 13, 2025  on Shopify

Feedback for Sarah Hello, I would like to leave my feedback for S.A.R.I.A.H. She is a true professional in her work — highly knowledgeable, patient, and attentive to every detail. She explains everything clearly, helps to solve even complex issues, and always remains friendly and polite. Thanks to her guidance, I was able to configure everything in Globo exactly as I needed. She not only answered my questions but also provided extra tips and recommendations, which shows her real dedication and care for customers. I truly appreciate her support and professionalism — she’s an outstanding member of your team! Kind regards,igor

Kiin ®

Aug 12, 2025  on Shopify

This app has been just what we were looking for. The Support team has been great at helping us with any custom changes to work with out website. Highly reccommend!

Balam Denim Wear

Aug 12, 2025  on Shopify

The app offers many options. We had some needs for custom features, and Sarah and her team were very kind and quick to help, resolving all our issues with the app. Thank you very much!

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