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Customer reviews: GLO Color Swatch & Bundles

Develop by Shopify

Reviews (1,395)

Overall rating
4.9

What Merchants Think

Overall, merchants have shown great satisfaction with the "GLO Color Swatch, Variant Image" app. It is widely praised for its user-friendly interface, customization options, and the superior customer support provided, particularly by team members like Sarah, Gemma, and Jay. However, a few merchants expressed concerns over the app's functionality and the occasional need for technical support, which was generally resolved by the responsive support team.

Key Strengths

  • Outstanding customer support, noted for being prompt, helpful, and resolving issues efficiently.
  • User-friendly interface, easy to integrate and set up on Shopify stores.
  • Wide range of customization options for swatches and variant images.
  • Improves product presentation and potentially boosts conversions by enhancing user experience.
  • Cost-effective solution compared to hiring developers for custom coding.

Common Concerns

  • Occasional technical issues and conflicts between features, though often resolved quickly by support.
  • Some users felt pushed towards purchasing a paid plan due to limitations in the free version.
  • Reports of the app not working smoothly in certain scenarios, impacting conversion rates.
  • Minor configuration challenges, requiring assistance from the support team.

Final Thoughts

The "GLO Color Swatch, Variant Image" app is generally well-received by merchants for its effectiveness in enhancing product displays and its strong customer service. Despite a few drawbacks that some users experienced, the app excels in providing a customizable and user-friendly solution for Shopify stores, often with quick and effective customer support to address any issues.

Advi Blouses

Apr 23, 2025  on Shopify

Had issues setting up colour swatch limits on collection pages. Sarah helped me seamlessly within minutes. Good customer service.

ANTA-TUNISIE

Apr 22, 2025  on Shopify

I want to express my gratitude for the outstanding support I received from the team. They were incredibly responsive and helped me resolve an issue on my website quickly and efficiently. Their communication was clear and reassuring throughout the process. Thank you for such a great experience!

Hammer Made

Apr 21, 2025  on Shopify

This app is perfectly and user friendly. Really easy use and swatches quickly colors. And truly appreciated the customer support, Sarah were so helpful and kind! Thank you very much!

Peti'teko

Apr 21, 2025  on Shopify

Franchement top le support client ! J’ai demandé de retirer un élément dans le CSS et c’était réglé en… une minute montre en main Super réactifs et efficaces, ça fait plaisir d’avoir une équipe comme ça derrière l’app. Merci encore !

Jen & Co.

Apr 18, 2025  on Shopify

Looks great on our site! I had some issues with the CSV import so I reached out to support. They were easy to work with and resolved my issue quickly. Aside from that minor issue, I had no problems navigating their back end and configuring my swatches. Moving forward, I think it will be really easy to add any new colors or images. Thank you, we love how it looks!

IM official store

Apr 17, 2025  on Shopify

채팅으로 빠른 답변 감사합니다. 무료버전에 생기는 워터마크 문제를 아주 빠르게 해결해 줘서 좋았습니다. 지금은 상품이 많지 않아서 유료버전까지 사용하지 않지만 앞으로 유료버전도 검토하고 있을 정도로 좋아요.

Tanzora.nl

Apr 17, 2025  on Shopify

I've been using the Glo Color Swatches app and I’m really impressed — not just with how the app works, but especially with the support team behind it. I had a small issue with the color swatches not showing correctly in the Quick Buy view, and the team was super responsive and professional. They investigated the issue thoroughly, kept me updated, and fixed it quickly. Communication was clear and friendly throughout the process. You can tell they genuinely care about their users. Highly recommend this app if you're looking to improve the color selection experience in your store. Great functionality, and even better customer service!

Djolie

Apr 17, 2025  on Shopify

There are too many technical issues, and it takes a long time to get them resolved or even get a response. On top of that, you only offer more features if you upgrade to the premium plan, which costs more than your competitors. No thanks—I wouldn’t recommend your service.

Little Dreamy Jewels

Apr 17, 2025  on Shopify

A wonderful app, and a wonderful support team. Shoutout to Sarah who is always quick to answer and find solutions. I can only recommend :)

homecabinets

Apr 16, 2025  on Shopify

This app helped me a lot, especially the product group part. The customer service Sarah was very patient in helping me solve the problem. I really thank her very much.

Kinshop

Apr 16, 2025  on Shopify

Does what I needed it to and appreciate that the app was free. Had a few glitches but customer service was excellent and helped solve my issue.

PLEMES&Shaper

Apr 15, 2025  on Shopify

Sarah He is a great person, he has helped me a lot, this software is very good to use, very suitable for beginners!!

Dear Eve Lingerie

Apr 14, 2025  on Shopify

Very easy to use, and it properly syncs the information and stock count unlike the other apps. Customer service is great.

Habille Ta Truffe

Apr 12, 2025  on Shopify

The support is very nice. Even answering during weekends. They helped me very quickly, this app is the best in terms of free plan for any type of swatch.

BRENDA BEDDOME

Apr 06, 2025  on Shopify

This app is so much more efficient, easy and aesthetically pleasing than all the other swatch apps I have used in the past. I had to contact their management team to do some tweaks to my shopify theme code to have it look exactly how I want it to and Sarah responded and finished it for me within 24 hours. So helpful! Highly recommend.

Icing On The Ring

Apr 04, 2025  on Shopify

Sarah is very supportive, She just helped us out where we were stuck since last week. I admire her way of communication, understanding about the issues and way of providing solutions. She is best and I prefer talking to her about the issues if I face in the future. Best of Luck Sarah.

Waller BMX

Apr 02, 2025  on Shopify

I've used this app for sometime now and it works great. Really easy use and sorted my issue with colour swatches really quickly. The support is great too. 5 stars from us!

Subculture Golf

Apr 01, 2025  on Shopify

Great App. Definitely upgraded my products page. Had an issue using Collections but Sarah from support chat was super helpful. It's great having a line to support from the App config page in your store.

apus

Apr 01, 2025  on Shopify

gostei muito do aplicativo pos tem um suporte mega rapido e é facil de utilizar as confihurações!!

James Baroud

Apr 01, 2025  on Shopify

Even the free version is really good and thanks to the good and fast support everything runs smoothly and is looking good!

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