GLO Color Swatch,Variant Image logo

Customer reviews: GLO Color Swatch,Variant Image

Develop by Globo.io

Reviews (1,661)

Overall rating
4.9

What Merchants Think

Overall, merchants have shown great satisfaction with the "GLO Color Swatch, Variant Image" app. It is widely praised for its user-friendly interface, customization options, and the superior customer support provided, particularly by team members like Sarah, Gemma, and Jay. However, a few merchants expressed concerns over the app's functionality and the occasional need for technical support, which was generally resolved by the responsive support team.

Key Strengths

  • Outstanding customer support, noted for being prompt, helpful, and resolving issues efficiently.
  • User-friendly interface, easy to integrate and set up on Shopify stores.
  • Wide range of customization options for swatches and variant images.
  • Improves product presentation and potentially boosts conversions by enhancing user experience.
  • Cost-effective solution compared to hiring developers for custom coding.

Common Concerns

  • Occasional technical issues and conflicts between features, though often resolved quickly by support.
  • Some users felt pushed towards purchasing a paid plan due to limitations in the free version.
  • Reports of the app not working smoothly in certain scenarios, impacting conversion rates.
  • Minor configuration challenges, requiring assistance from the support team.

Final Thoughts

The "GLO Color Swatch, Variant Image" app is generally well-received by merchants for its effectiveness in enhancing product displays and its strong customer service. Despite a few drawbacks that some users experienced, the app excels in providing a customizable and user-friendly solution for Shopify stores, often with quick and effective customer support to address any issues.

MERAKI par Pigment Design

Aug 12, 2024  on Shopify

Great app for a company like us with a lot of colors swatches! I think it will be easier for our customers to choose between all of them with that kind of presentation. Easy to use. Quick and kind help from the customer service, we really appreciated it!

SalinoVatis

Aug 11, 2024  on Shopify

I just installed the app for the ease of use of the color swatches for free. I had some issues but Sarah solved my problem in 2 minutes. Everything works fine now :)

Magnetique Fragrances

Aug 11, 2024  on Shopify

Very good if you want to Sync multiple Products with the same variants or colours, but if you only want to use ,as an example, color swatches for only one product, then it doesnt work unless you have a 1 product store. Very good customer service though.

Angelina Belle Boutique

Aug 08, 2024  on Shopify

Wonderful app for adding beautiful color swatches for your product variants. Very user-friendly dashboard and great display options to fit your preferences and store's aesthetic. I had a minor issue with how something was displaying and support was awesome! Highly recommend this app for your store.

bayani

Aug 07, 2024  on Shopify

Great app and even better customer support. Sarah helped me solve a problem I was having with displaying product variants. Thank you Sarah and Globo. My product page is looking great now!

Painsolve

Aug 07, 2024  on Shopify

Color Swatches is an essential tool for designers and artists, offering an impressive range of color palettes. The intuitive interface and the ability to create custom palettes make it particularly user-friendly. Sarah is an exceptional artist with a keen eye for detail and innovative ideas. Her professionalism and dedication ensure every project is a success. Working with her is always enriching. 5 stars well deserved

elevateshoes

Aug 07, 2024  on Shopify

Sarah did an amazing job with the support. She helped us with all my questions and the complete set up! :)

Steven Land Menswear

Aug 06, 2024  on Shopify

Customer Support is great. The app is great when it works but the UI of it is a bit weird and confusing

Mopira

Aug 05, 2024  on Shopify

I was stuck on a setting and Sarah was able to solve the problem very quickly and my day got off to a good start thanks to her. Thank you so much Sarah for your intervention.

ENYA MUSIC Global

Aug 05, 2024  on Shopify

I personally would recommend this if you have a single-language site and not much products, it's simple to use and works as it should to be.

sockenkauf24

Aug 01, 2024  on Shopify

Schnelle Kommunikation und Behebung, wenn es probleme gab. Aber sonst sind die Einstellungen in der App super easy und hilfreich.

WohnCharme

Jul 31, 2024  on Shopify

The support, when needed, is truly commendable. Great work, very fast, satisfactory solutions, and everyone there is super, super friendly. Thank you very much for your help.

The Air Purifier Store

Jul 30, 2024  on Shopify

app has provided the functions we need. We had a small issue recently. Support team fixed and resolved quickly so as not to impact production. Great product and support is very responsive. Just be aware of timezone differences if you are in the America's.

Pawzopia

Jul 30, 2024  on Shopify

Free plan is good enough till you have 100 products. Post that the paid plans do make it convenient. Good support too! I had an issue regarding swatches not showing on certain products. Jay was very quick to help and offer a solution. Highly recommend!

Bubblisar

Jul 29, 2024  on Shopify

They gave me perfect service, even though I am on the free plan! The swatches works and looks great, and are just as intuitive as you'd want. Important to note is that the free version only supports one language, a detail I missed.

essen’ciel

Jul 29, 2024  on Shopify

I just started to use Glo with my online shop and want to admit a support team who helped with issue that I had. Thanks guys for prompt respond and helping in resolving my request! Special thanks to Sarah from support team who was always in contact with me providing all needed help. Hope for a long term productive cooperation.

Made4Me

Jul 29, 2024  on Shopify

Great, Globo always were here by mail when I contacted them for help, they have a great service, trustful, patient and this app offers the option I need to make my website better so I'm glad about it, also they make updates really often to always improve, BIG thank you to all the staff from globo, Helen, Sarah, David, Jay, Ariya! Hope you the best! :)

TheVAVIg

Jul 29, 2024  on Shopify

Great service and super efficient!! Sarah was amazing and super fast, she understood my request and solve my problem super fast! Thank you!!

Sensual Silhouette

Jul 28, 2024  on Shopify

Cettte application réponds parfaitement à mes attentes en tant que jeune entrepreneur. De plus le support assistance surtout celle qui s’est occupé de mon soucis se prénommant Sarah est d’un professionnalisme et d’une écoute totalement angélique. C’est juste . Je m le recommande à 3000% pour des boutiques avec des variantes de styles récents et professionnels.

Seijakku

Jul 28, 2024  on Shopify

Quiero expresar mi satisfacción con el excelente servicio que recibí de Sarah. Fue increíblemente rápida y amable en su atención, resolviendo todas mis dudas de manera eficiente. Sin duda, una gran experiencia. ¡Gracias, Sarah!

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