GLO Color Swatch,Variant Image logo

Customer reviews: GLO Color Swatch,Variant Image

Develop by Globo.io

Reviews (1,661)

Overall rating
4.9

What Merchants Think

Overall, merchants have shown great satisfaction with the "GLO Color Swatch, Variant Image" app. It is widely praised for its user-friendly interface, customization options, and the superior customer support provided, particularly by team members like Sarah, Gemma, and Jay. However, a few merchants expressed concerns over the app's functionality and the occasional need for technical support, which was generally resolved by the responsive support team.

Key Strengths

  • Outstanding customer support, noted for being prompt, helpful, and resolving issues efficiently.
  • User-friendly interface, easy to integrate and set up on Shopify stores.
  • Wide range of customization options for swatches and variant images.
  • Improves product presentation and potentially boosts conversions by enhancing user experience.
  • Cost-effective solution compared to hiring developers for custom coding.

Common Concerns

  • Occasional technical issues and conflicts between features, though often resolved quickly by support.
  • Some users felt pushed towards purchasing a paid plan due to limitations in the free version.
  • Reports of the app not working smoothly in certain scenarios, impacting conversion rates.
  • Minor configuration challenges, requiring assistance from the support team.

Final Thoughts

The "GLO Color Swatch, Variant Image" app is generally well-received by merchants for its effectiveness in enhancing product displays and its strong customer service. Despite a few drawbacks that some users experienced, the app excels in providing a customizable and user-friendly solution for Shopify stores, often with quick and effective customer support to address any issues.

EZYBUYER

Jul 07, 2024  on Shopify

I had a great experience with the customer support team. They quickly solved my product issue and were very helpful throughout the process. Their dedication to making sure my problem was resolved made a big difference. I highly recommend the GLO Color Swatch app for its excellent support and user-friendly features.

NISA SCRUBS

Jul 06, 2024  on Shopify

They are an awesome team. Very helpful! I had difficulty with variants for my products, and they quickly fixed it. I also reached out again about something else caused by another app and they were able to find the issue and guide me on how to fix it. They are the best. I highly recommend them.

KidsElation

Jul 06, 2024  on Shopify

Great customer service from Sarah. Had some issues with the variant images not displaying properly on one of my product pages and it was resolved very quickly.

DuColors

Jul 04, 2024  on Shopify

No issues to point so far. Been using it for about 3 weeks and I'm loving it. Keep up with the good work!

LITI Eco-Lighters

Jul 03, 2024  on Shopify

I was trying to get around paying for a swatches app.. but I gave in after lots of trial and error and GLO is the easiest one out of them ALL to navigate as well as affordable! Support is also just awesome. Won't go anywhere else!

Maëlia Style

Jul 01, 2024  on Shopify

Très simple à personnaliser, j'ai également demandé de l'aide pour modifier un bouton spécifique et le support a été très réactif ! Application très utile pour une meilleure visibilité du stock restant pour les clients.

YANBAL FRANCE

Jun 30, 2024  on Shopify

la persona que me atendio Sarah me soluciono el problema que tenia muy rapidamente, ahora mi tienda luce tal y como yo quiero, gracias por todo

Dorka

Jun 30, 2024  on Shopify

Very satisfied with swatch variations, and also customer support is very helpful. This app is recommended for everyone!

L8Hasselblad

Jun 25, 2024  on Shopify

Easy to get started with and to tweak to your liking. The support was amazing, had a few things that i didnt know how to do and they fixed everything very well and very quickly!

minimus

Jun 25, 2024  on Shopify

I received assistance from Sarah. I contacted her via email. She helped fix the bug within a day, which was a great help! Thank you for your continued support.

stripeypeach

Jun 24, 2024  on Shopify

Great free app, I struggled a little at first to set it up but the app team were really quick to help. I recommend it!

Slayer's Quest

Jun 20, 2024  on Shopify

very quick to answer my queries, especially when i should have just looked for the function myself. im on the free version and has almost everything i need

THENX

Jun 19, 2024  on Shopify

Great customer support! App works as intended but needed some assistance to make the design match our website a bit, their team quickly made the changes we requested. Great experience so far! Recommended.

Ivella

Jun 18, 2024  on Shopify

Jay and the rest of the team are just amazing. I wanted to remove some parts from my product page and it was done really quickly. Thank you so much. I can only recommend the perfect service right here.

Pahiesa Formentera

Jun 18, 2024  on Shopify

Muy bien, super util y con la ayuda de Sarah pude resolver unas dudas sin problema. Buena comunicación!!

Tunisian Twists

Jun 18, 2024  on Shopify

This app is a lifesaver and when I had a small display issue, support was outstanding and super helpful. I highly recommend !

My Store

Jun 18, 2024  on Shopify

Had some trouble setting up the app on my store at first since I had a custom theme, but Sarah was quick to reply and integrated it into my website perfectly! Love this app so far!

KENZEN

Jun 17, 2024  on Shopify

Awsome app! the customer service is the best i have ever encountered. i ran into a problem on my end and the guided me through it with great detail even though it was the weekend. Product is awsome, makes my website look so good. just a 10/10!

Kub Direct

Jun 13, 2024  on Shopify

This app is great. It's solved my issue with all variant images being displayed under each variant and I now also have decent swatches rather than the default drop down I had before. Support has been excellent. I've been in contact with both Jay and Sarah (for separate issues) who were both extremely helpful and took ownership to sort out my issues. Happy to recommend this app.

BOOMSHOTSUPPLY

Jun 12, 2024  on Shopify

I had a great experience with GLO. The customer support team was very helpful. The development team quickly resolved my issue professionally. They listened to my concerns calmly and handled everything with professionalism. Highly recommended!

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