GLO Color Swatch,Variant Image logo

Customer reviews: GLO Color Swatch,Variant Image

Develop by Globo.io

Reviews (1,661)

Overall rating
4.9

What Merchants Think

Overall, merchants have shown great satisfaction with the "GLO Color Swatch, Variant Image" app. It is widely praised for its user-friendly interface, customization options, and the superior customer support provided, particularly by team members like Sarah, Gemma, and Jay. However, a few merchants expressed concerns over the app's functionality and the occasional need for technical support, which was generally resolved by the responsive support team.

Key Strengths

  • Outstanding customer support, noted for being prompt, helpful, and resolving issues efficiently.
  • User-friendly interface, easy to integrate and set up on Shopify stores.
  • Wide range of customization options for swatches and variant images.
  • Improves product presentation and potentially boosts conversions by enhancing user experience.
  • Cost-effective solution compared to hiring developers for custom coding.

Common Concerns

  • Occasional technical issues and conflicts between features, though often resolved quickly by support.
  • Some users felt pushed towards purchasing a paid plan due to limitations in the free version.
  • Reports of the app not working smoothly in certain scenarios, impacting conversion rates.
  • Minor configuration challenges, requiring assistance from the support team.

Final Thoughts

The "GLO Color Swatch, Variant Image" app is generally well-received by merchants for its effectiveness in enhancing product displays and its strong customer service. Despite a few drawbacks that some users experienced, the app excels in providing a customizable and user-friendly solution for Shopify stores, often with quick and effective customer support to address any issues.

ANONA the Label

Apr 12, 2024  on Shopify

This app was recommended by Shopify support to help me make 1) swatches for color variants and 2) group separate products together -- Both of which it does, but, it can't do them at the same time -- I wanted to group products of the same design but different colors together while being selectable by swatch. Unfortunately, what I have now is a single swatch under "Color" and then a second field for "Colors" with thumbnails of the primary images from the products. It looks so cheap and weird. Now I've got to weigh rebuilding the product structure and trying to code the PDP to obscure images from unselected variants, or just accept this crap. Support was decent though, even if they were incapable of doing the thing I needed them to do.

Zimora

Apr 12, 2024  on Shopify

This app works wonderful. Wanted the adjust a few thing in the design and their support team helped me out very quickly.

Pudgy Fingers

Apr 10, 2024  on Shopify

The GLO color swatch app offers seamless usability and customization. The support provided by Sarah and the development team is amazing; their prompt and invaluable assistance ensures a smooth user experience. In conclusion, I recommend GLO to individuals seeking a sophisticated yet user-friendly color swatch tool.

Ma boutique

Apr 09, 2024  on Shopify

Très rapide et efficace, cela m'as enormement aidé alors j'étais en galère. Une acceuille très professionnelle et incroybale. Merci beaucoup pour tout!

KOKTOS

Apr 08, 2024  on Shopify

the best app for color and drop down menu. plus the customer service is top they available 24/7 specially Sarah thank you for solving the problem very quick and easy. and by the way they have free plan available so if your not making sales no worries they got you.

My Store

Apr 04, 2024  on Shopify

This app, works perfectly for color swatches. their support team help their customers very supportively

Mein Shop

Apr 03, 2024  on Shopify

The App is exactly what I was looking for. The support is great! My problem was solved immediatley by the support chat.

ペレボルサ公式オンラインショップ

Apr 03, 2024  on Shopify

ページの修正ができ良かったです。 お客様により快適な買い物の場を提供できること嬉しく思います。 ありがとうございました。

Volpi Joias

Apr 02, 2024  on Shopify

I already used the Globo Options extension, and now I added this one to my website. I never had any problems, they were always very helpful. Fast and efficient support, they won’t let you down.

Soul Tribe Co.

Jan 21, 2024  on Shopify

Love this app! Very customizable to my branding and the support team is very quick to respond and will happily make customizations for you. Highly recommend this app to anyone who has product variations.

ARETE

Jan 18, 2024  on Shopify

The app is great! I had an issue with the colour variants not showing on a collection page when you filter through different options, I spoke to Sarah who was very helpful. She responded quickly and the issue was resolved the next day. Would definitely recommend this app if you want to let your website visitors know on a collection page that your products are available in different colours.

Royal Threads

Jan 01, 2024  on Shopify

A great app with great customer support services and one thing which i found inserting is they have reasonable charges. and again saying their support team is just amazing i just stuck in many things and Sarah a angle lady really help me .<3

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