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Customer reviews: GemPages Landing Page Builder

GemPages is a powerful Shopify app designed to help merchants create high-converting landing pages without coding. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce store.

Reviews (2,547)

Overall rating
4.9

What Merchants Think

Overall, merchants have a highly positive view of GemPages Landing Page Builder. Users appreciate its user-friendly interface, comprehensive feature set, and the customizable options it offers. Many highlight the superb customer support, which is regarded as prompt, knowledgeable, and willing to go above and beyond to help resolve issues. However, some users express concerns about the time needed to adapt designs for different devices and the reliance on a paid subscription model.

Key Strengths

  • User-friendly and intuitive interface.
  • Excellent and responsive customer support.
  • Wide range of features and customization options.
  • Effective integration with third-party apps.
  • Ability to create professional and polished pages easily.

Common Concerns

  • Need to rebuild designs separately for different devices.
  • Subscription dependency — losing access to features upon cancellation.
  • Occasional glitches and slow response times.
  • Limitations in some features such as product sorting.
  • Challenges in transitioning between app versions.

Final Thoughts

GemPages Landing Page Builder is highly regarded among Shopify merchants for its versatility, powerful design features, and exceptional customer support. While there are some concerns regarding device-specific design adaptation and subscription model drawbacks, its strengths, particularly the customization options and support responsiveness, outweigh the limitations, making it a preferred choice for many users.

Phantasmic Pavilion

Jul 20, 2024  on Shopify

GemPages Builder is super easy to use with its drag-and-drop interface, making store design a breeze. The support team is fantastic and always ready to help. It's a great value for anyone looking to make their Shopify store stand out.

Luft Balloon Store

Jul 20, 2024  on Shopify

The support crew has honestly been the best app help I've ever gotten. :) They were quick and incredibly knowledgable. I feel that most support help has tiers of people you deal with and I spend a good 15-30 minutes explaining to the problem to someone who most likely doesn't know how to fix it but is just relaying to another person. 5/5 for this app!

Lavore

Jul 20, 2024  on Shopify

gempages is good, however you can't translate pages without paying a lot of money. Gempages should find a solution for this.....

Eagle Pen Company

Jul 19, 2024  on Shopify

Absolutely fantastic support. I've reached out for a few design and function changes and they respond very quickly and have delivered exactly what I need everytime.

My Store

Jul 17, 2024  on Shopify

Well, I am a newbie to all of this and still in learning phase, but enjoying all of it and having a blast. I REALLY appreciated the assistance I received from Mona today! Give him a raise! He was very patient and went above and beyond to make sure my questions and concerns were answered and understood. So far, I am loving gempages. Cheers

RISEBYGISI

Jul 17, 2024  on Shopify

i would definetly recommend it to anybody because its easy to build dynmaic good looking websites with it in a short period of time. Also the integrations are amazing. But what is the best of it is the support of gem pages when something is not working or needs to be clarified. I would rate everything with 5 out of 5 stars. Thanks a lot! Looking forward to work with gempages the next years to come

DNX - Do Not Cross

Jul 16, 2024  on Shopify

Very in-depth and customizable page builder with super helpful support which will assist you with any issues.

V FACE

Jul 15, 2024  on Shopify

I am extremely grateful to Tina, the best assistant at GemPages, for her invaluable support in developing my online store. Her professionalism and kindness have truly made a difference. Thank you so much, Tina, for your invaluable help!

Neuro Hub

Jul 14, 2024  on Shopify

One of the best customer service teams around. My issues are always resolved with ease. Thank you so much team xxx

My Store

Jul 14, 2024  on Shopify

The customer service is awesome. They will help you in every way you need! And this is probably the most customizable app I've used.

Jordan Arthur Smith

Jul 13, 2024  on Shopify

Great customer service and help allowing the page builder to really shine! Allows every tool you would need to create deep customization that shopify doesn't have.

Tech Gadget Galore

Jul 12, 2024  on Shopify

Would recommend! Great pages for free and amazing support with any issues you have. Harry helped me with all my questions and issues were fixed promptly.

VEZOX

Jul 11, 2024  on Shopify

Gem pages are a game-changer for my store! Support team is really well. Getting a reply might take some time, but they solve the problem fast. Good service!

Viltrox Store

Jul 10, 2024  on Shopify

Great page editor, pages and modules load quickly, have all modules I need. Also nice and patient staff to help you deal with any problem.

NutriCare

Jul 10, 2024  on Shopify

I recently started online and they suggested that I create landing pages with gempages because they had left me a good review and so I did. I have created other stores with store builders however gempages is a step ahead of all, simple, intuitive and has fabulous support, they respond as soon as they are available and take away all your curiosity.

Pancake Shop

Jul 10, 2024  on Shopify

absolutely perfect app, you can build what ever you try to build and the customer support is impacable

Butt Butter

Jul 09, 2024  on Shopify

Great App. Easy to use, design looks amazing (including a lot of pre-made templates that are easy to customize). Support is amazing. 5 stars !!

Hyvatooh

Jul 09, 2024  on Shopify

Je voudrais faire un témoignage sur l'efficacité du help desk. Récemment, il m'a permis de résoudre en quelques minutes un problème sur lequel je galérais depuis quatre jours. Vraiment merci à Gempage.

Lytmi

Jul 08, 2024  on Shopify

Love this app, it's easy to use and powerful, and the customer service has been patient and helpful in solving problems when I've encountered difficulties! Highly recommended!

Art by Amanda Lanford

Jul 07, 2024  on Shopify

Great software - it's a really solid implementation and we use it to a lot of success. That said, their dev team plays fast and loose with their code refactoring. I have to check in on my pages I built now and again to make sure they are still working/displaying as intended, or when I need to republish a page - need to make sure I have time to troubleshoot .css

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