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Customer reviews: GemPages Landing Page Builder

Reviews (5,252)

Overall rating
4.9

What Merchants Think

Overall, merchants have a highly positive view of GemPages Landing Page Builder. Users appreciate its user-friendly interface, comprehensive feature set, and the customizable options it offers. Many highlight the superb customer support, which is regarded as prompt, knowledgeable, and willing to go above and beyond to help resolve issues. However, some users express concerns about the time needed to adapt designs for different devices and the reliance on a paid subscription model.

Key Strengths

  • User-friendly and intuitive interface.
  • Excellent and responsive customer support.
  • Wide range of features and customization options.
  • Effective integration with third-party apps.
  • Ability to create professional and polished pages easily.

Common Concerns

  • Need to rebuild designs separately for different devices.
  • Subscription dependency — losing access to features upon cancellation.
  • Occasional glitches and slow response times.
  • Limitations in some features such as product sorting.
  • Challenges in transitioning between app versions.

Final Thoughts

GemPages Landing Page Builder is highly regarded among Shopify merchants for its versatility, powerful design features, and exceptional customer support. While there are some concerns regarding device-specific design adaptation and subscription model drawbacks, its strengths, particularly the customization options and support responsiveness, outweigh the limitations, making it a preferred choice for many users.

Saray Lopez Cosmetics

Aug 05, 2024  on Shopify

La aplicación tiene muchisimas herramientas. Para el coste que tiene las posibilidades son infinitas y bueno del soporte ya ni te cuento, es asombroso. El soporte es el mejor que he visto

Recovlex

Aug 05, 2024  on Shopify

GemPages is next level! It's incredibly user-friendly, allowing me to build half my website without any coding experience. While it has a few quirks, the amazing customer service team is always quick to help resolve any issues. One of the most worthwhile subscriptions.

Evorp

Aug 05, 2024  on Shopify

Great customer service! Harry swiftly helped me with my request, even recorded a video to show me step-by-step how to do it. Fixed within minutes! :)

DreamyPure

Aug 05, 2024  on Shopify

The support team and technical team are enthusiastic. They have helped me a lot. And this is one of the best app builders I have ever used. The first time I designed a landing page that I love (better than shopify theme). Thank you Gempages!

Cina Lauro

Aug 04, 2024  on Shopify

This app worth every penny in my opinion. It's versatile, has many templates and other options to choose from or get inspiration from. It's quite easy to use, bare in mind, practice makes it perfect, so do not be discouraged from step one. With GemPages you can do your own website like no one else. Love it.

Celíne noé

Aug 04, 2024  on Shopify

Wat een service! Ik had een aantal problemen waar ik niet uit kwam en het service team van Gempages heeft dagen lang gewerkt om mijn site te krijgen op de manier zoals ik wil.

Post Worthy Events

Aug 03, 2024  on Shopify

Excellent. I prefer GemPages over their competitors. If you catch a snag in the build process, the team walks you through it. Thank you GemPages Team.

FiorraLifestyle

Aug 02, 2024  on Shopify

Best page builder out there. I can't imagine going back to shopify building without gempages. Support is excellent.

MayasBeautyPalace

Aug 01, 2024  on Shopify

I am writing to express my sincere appreciation for the outstanding support I received from your technical support team. The representative I interacted with was exceptionally kind, incredibly informative, and extraordinarily supportive throughout the entire process. From the moment I reached out, they demonstrated genuine empathy and a patient demeaner that immediately put me at ease. They listened attentively to my concerns and asked insightful questions to fully understand the issue at hand. Their extensive knowledge and expertise were evident as they provided clear and detailed explanations, making complex technical concepts easy to grasp. What truly stood out was their unwavering commitment to ensuring my problem was resolved. They went above and beyond, offering step-by-step guidance and practical solutions that were both effective and efficient. Their positive attitude and reassuring tone made a potentially stressful situation remarkably smooth and manageable. This experience has significantly enhanced my perception of your company. The level of customer service I received was exemplary, setting a high standard for technical support. I am genuinely grateful for the assistance provided and feel confident in knowing that such a dedicated and capable team is available when needed. Thank you once again for the exceptional service. It has made a lasting impression, and I will certainly recommend your services to others.

My Store

Aug 01, 2024  on Shopify

The customer support is really good, whenever I need help, they replied quickly, and even screen record the whole process to guide me sometimes, a really good experience!

WaveBeamPro™

Jul 31, 2024  on Shopify

If you want your online store to stand out then use Gempages and there support team are really helpful and will take car of a task for you!

ommcollection

Jul 31, 2024  on Shopify

It's a MUST have app if your are building/updating your own site on Shopify. And the Support is awesome. Every time I reach out to them, they answer and resolve any issues promptly. Very highly recommended.

Once More Green

Jul 31, 2024  on Shopify

Customer support is top notch, they handle the problems with care and are even possible to give custom code!

LooksMAX

Jul 29, 2024  on Shopify

THE FU***** GREATEST. Unparralled customization options AND customer service Free plan available for testing as well.... They understand the wishes of Shopify users. GO WITH THEM!!!

Travelshield

Jul 28, 2024  on Shopify

Best responsive and best customer service I've ever seen before. Great page builder. Is simple to configurate, easy to modify.... a great experience. I hope

Scout Adventure Co.

Jul 28, 2024  on Shopify

awesome support especially tina. they are quick to answer and they help solve all your issues. 5/5 reccomend.

NovaLouise

Jul 26, 2024  on Shopify

This is by far the best pagebuilder that you can get. Their support is really helpfull and always friendly and quick. I've had some problems and they provided me with custom codes to fix the issue. Would recommend this pagebuilder to everyone!

SecretsOfTea

Jul 26, 2024  on Shopify

I am not a happy customer they expect you to know the system and it's practically impossible to get support I think we dealing with multiple people at the same time it takes for ever to answer you

Nano Singapore Shop

Jul 25, 2024  on Shopify

Their support team is incredibly accommodating! I would recommend them to everyone, including those new to web development, as you can easily run your website with their assistance.

Giador

Jul 25, 2024  on Shopify

The support is very good, especially Sarah, she is always very quick, informative and solves all my problems! A great professional

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