Taranker.Com Logo
GemPages Landing Page Builder logo

Customer reviews: GemPages Landing Page Builder

Reviews (5,252)

Overall rating
4.9

What Merchants Think

Overall, merchants have a highly positive view of GemPages Landing Page Builder. Users appreciate its user-friendly interface, comprehensive feature set, and the customizable options it offers. Many highlight the superb customer support, which is regarded as prompt, knowledgeable, and willing to go above and beyond to help resolve issues. However, some users express concerns about the time needed to adapt designs for different devices and the reliance on a paid subscription model.

Key Strengths

  • User-friendly and intuitive interface.
  • Excellent and responsive customer support.
  • Wide range of features and customization options.
  • Effective integration with third-party apps.
  • Ability to create professional and polished pages easily.

Common Concerns

  • Need to rebuild designs separately for different devices.
  • Subscription dependency — losing access to features upon cancellation.
  • Occasional glitches and slow response times.
  • Limitations in some features such as product sorting.
  • Challenges in transitioning between app versions.

Final Thoughts

GemPages Landing Page Builder is highly regarded among Shopify merchants for its versatility, powerful design features, and exceptional customer support. While there are some concerns regarding device-specific design adaptation and subscription model drawbacks, its strengths, particularly the customization options and support responsiveness, outweigh the limitations, making it a preferred choice for many users.

SABOTAGE

Jul 23, 2024  on Shopify

Super intuitive and links perfectly with Shopify - Easiest app I've used for page building would highly recommend!!

Beyond Divine

Jul 22, 2024  on Shopify

I was stuck on some technical difficulties so I jumped onto the online support chat. Annie was an absolute delight to deal with, she helped work out my issues with such ease and kindness and with a quick turnover. The app is also quite easy for anyone to navigate through. I would highly recommend Gem Pages. Thanks again Annie :-)

Quokka Prints

Jul 22, 2024  on Shopify

As far as page builders go, GemPages is the best there is. Our company has collectively used them for about 5 years now (we have two GemPages accounts for our two branches), and it is amazing to see how far it as come. It is very intuitive and allows for great customization, with the only limit being your own imagination! If you're constantly upgrading your websites, sometimes codes break. Thankfully though, GemPages customer support has been incredibly AMAZING and very responsive - they have helped us numerous times to fix these issues.

Nurse Yard

Jul 22, 2024  on Shopify

GemPages is incredibly helpful! Their team is always available to answer questions and find solutions. The app is flexible and perfect for bringing your vision to life without limitations. Great for quickly launching your store!

Glowup For All

Jul 21, 2024  on Shopify

I wanted to enhance the user interface experience and didn't like how shogun limits the amount of pages we can create until I found this app, the drag and drop makes it so easy and the pre-created sections that we can drag and drop makes idealizing and initiating even easier! I was testing my first product page with their app and got stuck with a feature not working, their team member Tony helped me by finding that the code in my theme conflicts with the feature and took the initiative to fix it. Now I was able to create a product page exactly how I imagined it within a couple hours! Their customer service is top! Oh- Plus their app makes you feel like a pro at UX design LOL~

MrKirshy

Jul 21, 2024  on Shopify

This app is very frustrating to use if you are new to building a shopify page. It's not intuitive and many of the app add-ons and functions do not seem to work. Customer service is nice, but their response time if 5-8 hours if you are on east coast time. This makes getting help or finding solutions even more difficult.

Elite London

Jul 20, 2024  on Shopify

Tony, helped me out a ton!! very helpful team, and they also teach me as i go helping me gain more knowledge on web development. thank you Tony and thank you gem pages team!

Designs By Wildside

Jul 20, 2024  on Shopify

I am on the paid version, so far it is user-friendly and there's always support after hours ( I think their support is based in the Philippines) The best time to reach them for support is nighttime in the USA. My biggest issue is when they are supposed to be saved, there were a few times it didn't and I had to back track and waste more time. I'm not sure when this happens but I've had to hit Save every time I made a small change while working on the page to avoid it from happening again. I would love to love this app. Will change this if support can reach out and give me an explanation.

Phantasmic Pavilion

Jul 20, 2024  on Shopify

GemPages Builder is super easy to use with its drag-and-drop interface, making store design a breeze. The support team is fantastic and always ready to help. It's a great value for anyone looking to make their Shopify store stand out.

Luft Balloon Store

Jul 20, 2024  on Shopify

The support crew has honestly been the best app help I've ever gotten. :) They were quick and incredibly knowledgable. I feel that most support help has tiers of people you deal with and I spend a good 15-30 minutes explaining to the problem to someone who most likely doesn't know how to fix it but is just relaying to another person. 5/5 for this app!

Lavore

Jul 20, 2024  on Shopify

gempages is good, however you can't translate pages without paying a lot of money. Gempages should find a solution for this.....

Eagle Pen Company

Jul 19, 2024  on Shopify

Absolutely fantastic support. I've reached out for a few design and function changes and they respond very quickly and have delivered exactly what I need everytime.

My Store

Jul 17, 2024  on Shopify

Well, I am a newbie to all of this and still in learning phase, but enjoying all of it and having a blast. I REALLY appreciated the assistance I received from Mona today! Give him a raise! He was very patient and went above and beyond to make sure my questions and concerns were answered and understood. So far, I am loving gempages. Cheers

RISEBYGISI

Jul 17, 2024  on Shopify

i would definetly recommend it to anybody because its easy to build dynmaic good looking websites with it in a short period of time. Also the integrations are amazing. But what is the best of it is the support of gem pages when something is not working or needs to be clarified. I would rate everything with 5 out of 5 stars. Thanks a lot! Looking forward to work with gempages the next years to come

DNX - Do Not Cross

Jul 16, 2024  on Shopify

Very in-depth and customizable page builder with super helpful support which will assist you with any issues.

V FACE

Jul 15, 2024  on Shopify

I am extremely grateful to Tina, the best assistant at GemPages, for her invaluable support in developing my online store. Her professionalism and kindness have truly made a difference. Thank you so much, Tina, for your invaluable help!

Neuro Hub

Jul 14, 2024  on Shopify

One of the best customer service teams around. My issues are always resolved with ease. Thank you so much team xxx

My Store

Jul 14, 2024  on Shopify

The customer service is awesome. They will help you in every way you need! And this is probably the most customizable app I've used.

Jordan Arthur Smith

Jul 13, 2024  on Shopify

Great customer service and help allowing the page builder to really shine! Allows every tool you would need to create deep customization that shopify doesn't have.

Tech Gadget Galore

Jul 12, 2024  on Shopify

Would recommend! Great pages for free and amazing support with any issues you have. Harry helped me with all my questions and issues were fixed promptly.

Scroll to Top