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Customer reviews: GemPages Landing Page Builder

GemPages is a powerful Shopify app designed to help merchants create high-converting landing pages without coding. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce store.

Reviews (2,590)

Overall rating
4.9

What Merchants Think

Overall, merchants have a highly positive view of GemPages Landing Page Builder. Users appreciate its user-friendly interface, comprehensive feature set, and the customizable options it offers. Many highlight the superb customer support, which is regarded as prompt, knowledgeable, and willing to go above and beyond to help resolve issues. However, some users express concerns about the time needed to adapt designs for different devices and the reliance on a paid subscription model.

Key Strengths

  • User-friendly and intuitive interface.
  • Excellent and responsive customer support.
  • Wide range of features and customization options.
  • Effective integration with third-party apps.
  • Ability to create professional and polished pages easily.

Common Concerns

  • Need to rebuild designs separately for different devices.
  • Subscription dependency — losing access to features upon cancellation.
  • Occasional glitches and slow response times.
  • Limitations in some features such as product sorting.
  • Challenges in transitioning between app versions.

Final Thoughts

GemPages Landing Page Builder is highly regarded among Shopify merchants for its versatility, powerful design features, and exceptional customer support. While there are some concerns regarding device-specific design adaptation and subscription model drawbacks, its strengths, particularly the customization options and support responsiveness, outweigh the limitations, making it a preferred choice for many users.

L’AnimalCheri

Oct 08, 2024  on Shopify

No doubt the best app to Build stunning pages that convert. Also, the costumer service is really really good!

Songs With You

Oct 08, 2024  on Shopify

I am relatively new when it comes to building, editing, and revising websites, so there was a bit of a learning curve to say the least. However, after almost a year in, I know enough to be dangerous--and that's just the tip of the iceberg. Their saving grace is their customer service, however. Super responsive, kind, and willing to get to the bottom of any issue (which with me, there's a lot-ugh). Sometimes it's not always the answer you were hoping for, but GemPage's staff and customer support are usually kind and understanding while not stopping until they find clarity. Good people (thx Kyle), good product, good music.

BackBraced

Oct 08, 2024  on Shopify

Best builder for Shopify, customer service is best from all apps that I use hands down. Highly recommend them over anyone else!

ZYPREX

Oct 07, 2024  on Shopify

I had an issue with my website, and the customer service team was both kind and helpful in resolving it. They were excellent at guiding me through the process. Since I couldn't fix the problem myself, I handed over control of my Shopify store to them without any worries. Their professionalism and support made the entire experience seamless, and I truly appreciate their assistance

UnPacked Treasures

Oct 07, 2024  on Shopify

The app is really amazing once you get over the learning curve. It took me about two tries before understanding how things work. Annie from customer service was amazing. I had an issue with how it looked when I published a product page, but they were able to fix the issue in no time. I would definitely recommend this app. So many choices for pages. So incredible.

Shelly Jo Hypno Aminos

Oct 06, 2024  on Shopify

I had never made a landing page before. The templates are simple. Due to my lack of knowledge, I reached out to support several times. They were amazing to work with. They were so helpful and walking me through each step. It made it even simpler when I allowed them to be a collaborator and fix what they could do faster than I could. The icing on the cake was a text from them today asking how I was doing and if they could help me. Thank you again for all your support!

IKIGAI MEDIA SRL

Oct 05, 2024  on Shopify

The experience with Celia was really great. She helps me to solve an important thing for me. Thanks a lot Celia, Thank you GemPages Support!! God Bless you!

Silk and Velvet

Oct 04, 2024  on Shopify

I had a great experience using GemPages for my Shopify store. The support team was responsive and helpful in resolving my issue with linking the 'Buy Now' button to the product page. They guided me through the steps to integrate an 'Add to Cart' button within a product detail section, allowing my customers to stay on the main page without redirecting. The team was patient and provided useful screenshots and tutorials to help me troubleshoot. Overall, their support and the platform have been instrumental in improving the flow and functionality of my store. Highly recommend!

Gearbop

Oct 03, 2024  on Shopify

The page template looks good and I will strongly consider to subscribe to one of your paid plans. Very good customer support, but it would even be better if you guys have the video tutorials on hand so that you can send them with your help articles.

Pure Grow

Oct 02, 2024  on Shopify

Unfortunately Gem Pages is plenty of bugs, especially when it comes to theme sections. The mobile version preview doesn't work correctly. SO many adjustments need to be made here

PowerGrip

Oct 02, 2024  on Shopify

The best application to customize shopify. All the premade templates are very helpful and in general is a friendly app. The best thing is the customer service, they are very friendly and solve any problem effectively and quickly.

Crests & Arms

Oct 02, 2024  on Shopify

Great app so far and much more extensive than shopify editor. Way better than editing liquid files and templates. Excellent and friendly support too!

MyMusic Studio

Oct 02, 2024  on Shopify

Amazing app that offers the same possibilities as a funnel builder software. By far the best app to do this on Shopify without needing to code. Plus, the team is super responsive (usually under 5 minutes). So I highly recommend it without hesitation!

Fahriamo

Oct 01, 2024  on Shopify

I was considering discontinuing my use of Shopify, but then I discovered GemPage. The customer support has been incredibly helpful, and working with Harry on my site issues felt like collaborating with a friend. I appreciated the attentive and supportive customer service.

Sauceware Audio

Oct 01, 2024  on Shopify

I am not much of a coder or designer but Gempages makes my job easy for building quick ideas. I've run into a few issues over the years and support has always provided with a quick and simple solution in a timely manner.

Octipa

Oct 01, 2024  on Shopify

Very good application and the support is really incredible. Responsive and they helped me set up what I needed. Thanks a lot!

makuskin

Sep 30, 2024  on Shopify

Ho avuto difficoltà con un app che era già presente tra le integrazioni di Gempages, ma è stato veloce e tempestivo il supporto che ho ricevuto dall'assistenza e adesso tutto funziona perfettamente. Hanno mandato screenshoot esplicativi e con le azioni precise da compiere. Super consigliata.

MYEE HARLOW

Sep 30, 2024  on Shopify

I love GemPages, It allows me to create my website the way in wish. To build pages that suit my products and the information and branding I wish to share with the world. If I need help with anything it is always prompt and allows me to further customise in ways that i need to.

My Store

Sep 29, 2024  on Shopify

They reduced the number of theme sections available. Now if you want more than 20 sections you must pay 59$/month

EnviroMind

Sep 28, 2024  on Shopify

Team is always on hand and super supportive when problems arise. Very speedy, professional and proactive. Software is great, always new additions and advancements in features. Highly recommend !

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