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Customer reviews: GemPages Landing Page Builder

GemPages is a powerful Shopify app designed to help merchants create high-converting landing pages without coding. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce store.

Reviews (2,580)

Overall rating
4.9

What Merchants Think

Overall, merchants have a highly positive view of GemPages Landing Page Builder. Users appreciate its user-friendly interface, comprehensive feature set, and the customizable options it offers. Many highlight the superb customer support, which is regarded as prompt, knowledgeable, and willing to go above and beyond to help resolve issues. However, some users express concerns about the time needed to adapt designs for different devices and the reliance on a paid subscription model.

Key Strengths

  • User-friendly and intuitive interface.
  • Excellent and responsive customer support.
  • Wide range of features and customization options.
  • Effective integration with third-party apps.
  • Ability to create professional and polished pages easily.

Common Concerns

  • Need to rebuild designs separately for different devices.
  • Subscription dependency — losing access to features upon cancellation.
  • Occasional glitches and slow response times.
  • Limitations in some features such as product sorting.
  • Challenges in transitioning between app versions.

Final Thoughts

GemPages Landing Page Builder is highly regarded among Shopify merchants for its versatility, powerful design features, and exceptional customer support. While there are some concerns regarding device-specific design adaptation and subscription model drawbacks, its strengths, particularly the customization options and support responsiveness, outweigh the limitations, making it a preferred choice for many users.

LUMN

Sep 02, 2025  on Shopify

Incredible page builder, even better team. Never waited longer than 5 minutes for an initial response and the team are genuinely outstanding. Special mention to Erwin from dev and Brian on front-end. Appreciate you guys and everyone who's helped me. Would recommend GemPages to everyone and anyone.

Rippl Impact Gear

Sep 02, 2025  on Shopify

Gempages is really intuitive. It's set up for beginners, and is technical enough for me to build almost any layout I want. The customer service is really helpful too

Advancis Medical

Sep 02, 2025  on Shopify

Such fantastic post-purchase support – attentive, responsive, and always ready to help, making the whole experience smooth and stress-free

Ecutienda.store

Sep 01, 2025  on Shopify

Excelente atencion la señorita me ayudo muchisimo en muchos temas y confirmacion para mi primera game page lo agradezco

Newverest

Aug 31, 2025  on Shopify

Their support staff is extremely helpful and go above and beyond with explanations, sending you screenshots before you even ask showing exactly what to do to ensure you get the best end result. Love the drag and drop feature and Version 7 is amazing!!! Super easy, no-code web design has never been easier....and oddly satisfying to see it all come together

Spellbound Crystal Boutique

Aug 29, 2025  on Shopify

For a novice like me, this has been amazing. Designed a stunning home page, which I can't believe I created myself. Customer Support is incredible also. Can not go wrong with this app

Freshguard

Aug 29, 2025  on Shopify

Seriously the best support i have experienced in any app/tool. Super fast response, always solutions and comprehensive explanation videos + even help with custom code. Apart from the support, just a great, easy app to create highly custom website.

Ortolex

Aug 29, 2025  on Shopify

Hey I would highly recommend Gempages, easy to work with also for beginners its advisable, the support is really here to help not just keep you happy. I just had a 10/10 experience with Harry from Gempages!

Amaka

Aug 29, 2025  on Shopify

I honestly can’t say enough good things about the GemPages customer support team. Their help has been absolutely incredible – they respond so quickly, are always patient, and consistently go above and beyond to make sure I get everything working perfectly on my site. Special shoutout to Dzung, Pauline, Nathan, Kyle, and Ken – each of them has been so generous with their time, walking me through detailed instructions, sharing helpful videos, and making adjustments that I simply wouldn’t have been able to do on my own. It’s rare to find a support team that is this responsive, knowledgeable, and genuinely caring. Thanks to them, I feel confident using GemPages, and I truly couldn’t have done it without their support. Highly recommend both the platform and the amazing team behind it! Exceptional!!

womence

Aug 29, 2025  on Shopify

Very nice service. All problems solved in under 1-2h also with coding and professionell team. I like the app really. Nice for building sales pages, adv. Pre-sale etc..

BUBU BOTANICS

Aug 28, 2025  on Shopify

Easily the best landing page builder for your shopify needs. Plus the customer service is great and super attentive. There's nothing they can't fix.

FoR Fine Art

Aug 27, 2025  on Shopify

Extremely responsive help and dev teams make GemPages worth it! In the 1+ years we've run on GemPages, our team has utilized their help numerous times and we've seen features on the change log come to fruition in impactful ways for our site. Shopify itself is an absent corporate blob and their front end builder is really limited, but GemPages gives you real people and helpful tools for a highly customizable site building platform. As the user, you can balance drag-and-drop with actual coding to suit your needs.

LifeSSence

Aug 27, 2025  on Shopify

Funciona intuitivo y encima es sencillo contactar con ellos ante cualquier problema. Me ha parecido correcto todo esta app

delulu

Aug 27, 2025  on Shopify

Great app for customizing landing pages. Conversion rates are significantly higher with it. Best support I've had so far with third-party apps. Pauline and Tony are extremely helpful and kind.

usmile

Aug 27, 2025  on Shopify

I had trouble integrating Translate & Adapt with Gempages and the product variant just won't display correctly on my translated pages. Ken and Ethan offered their help and even made a custom code to fix the problem. Great product and service!

Bareon

Aug 27, 2025  on Shopify

We use Gempages for all of our stores, and it's the best page builder on the market at the moment. Customer support is always there to help; they even helped us implement a custom function. Thanks.

Relive The Moments

Aug 27, 2025  on Shopify

GemPages has been a game-changer for our Shopify store! We've used it for about a year to create unique landing pages that our theme couldn't handle. It's incredibly user-friendly and the support team is always fast and helpful.

OFP Farms

Aug 26, 2025  on Shopify

This is app is great! I am very new to GemPages and just learning the ropes but so far the it has been great to work with the support team has been quick to help when requested. Great app. Great support

My Store

Aug 26, 2025  on Shopify

Support is amazing and responsive! App works smoothly and is easy to navigate, and if you have any problems, they're here to help! 10/10 would recommend!!!!

My Store

Aug 26, 2025  on Shopify

Customer service responds very quickly, resolves app usage issues promptly, and provides efficient templates for page creation.

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