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Customer reviews: GemPages Landing Page Builder

Develop by Shopify

GemPages is a powerful Shopify app designed to help merchants create high-converting landing pages without coding. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce store.

Reviews (2,966)

Overall rating
4.9

What Merchants Think

Overall, merchants have a highly positive view of GemPages Landing Page Builder. Users appreciate its user-friendly interface, comprehensive feature set, and the customizable options it offers. Many highlight the superb customer support, which is regarded as prompt, knowledgeable, and willing to go above and beyond to help resolve issues. However, some users express concerns about the time needed to adapt designs for different devices and the reliance on a paid subscription model.

Key Strengths

  • User-friendly and intuitive interface.
  • Excellent and responsive customer support.
  • Wide range of features and customization options.
  • Effective integration with third-party apps.
  • Ability to create professional and polished pages easily.

Common Concerns

  • Need to rebuild designs separately for different devices.
  • Subscription dependency — losing access to features upon cancellation.
  • Occasional glitches and slow response times.
  • Limitations in some features such as product sorting.
  • Challenges in transitioning between app versions.

Final Thoughts

GemPages Landing Page Builder is highly regarded among Shopify merchants for its versatility, powerful design features, and exceptional customer support. While there are some concerns regarding device-specific design adaptation and subscription model drawbacks, its strengths, particularly the customization options and support responsiveness, outweigh the limitations, making it a preferred choice for many users.

VitaNox

Nov 24, 2025  on Shopify

The Page Builder itself is a bit harsh. Although the support team is amazing, as you can reach them basically 24/7. But what makes the support team really good is that guy called tony. He is willing to help you as much as he can and has a lot of knowledge, when it comes to Gempages and also the A/B Testing Software GemX.

Panther in the Room

Nov 24, 2025  on Shopify

Outstanding Support from Tina & Jeremy I reached out to Shopify support for help with adding an “Add to Cart” feature and updating my cart settings. Tina and Jeremy were absolutely exceptional. They were patient, knowledgeable, and guided me through every step — even following up proactively and completing tasks on my behalf. I’m not very tech-savvy, but they made everything simple and stress-free. Truly grateful for their support and professionalism. Highly recommend!

SebDerm®

Nov 24, 2025  on Shopify

Pls Add Sales Funnle via Third-Party-Domain, if possible. Thank you. Best Pagebuilder for shopify.

Brook

Nov 21, 2025  on Shopify

Fantastic app - super versatile. Great integrations. The best part though is the support! Thank you!!

SUSU

Nov 21, 2025  on Shopify

It doesn't work with JPEG image formats, total waste of time. We tried to request a refund only five hours after payment, but they make you provide so much evidence. It’s just another way of wasting time.

NŪNA Matcha

Nov 21, 2025  on Shopify

You still build the pages yourself, but with Gempages it’s super easy. No code needed, lots of options and very smooth to work with. Support was quick and genuinely helpful.

ZdrowySkalp

Nov 20, 2025  on Shopify

Great support, always helpfull. I recommend this app for all begginers and advance people. I like to have full control of my funnel and here i have this.

La Tienda Jojo

Nov 20, 2025  on Shopify

Ótimo atendimento, respeitoso e agil, atendente muito solícita, resolução de problemas imediatamente

Surf-fur

Nov 19, 2025  on Shopify

app is super easy to use and i am not a web builder AT ALL! Online help chat fixed an issue it had as well.

Shift ur Mood

Nov 19, 2025  on Shopify

jedes mal aufs neue tolle erfahrungen mit dem Support, zügige Präzise umsetzung und Stellungshilfe. Danke

Cypher Pickleball

Nov 18, 2025  on Shopify

great customer service. The chat feature is easy to use and their team is super responsive and helpful! I have a brand doing $2M+ a year and growing and Gempages is essential.

RAQFUL 公式ストア

Nov 18, 2025  on Shopify

たくさんの機能があり、とても使いやすいです。 そして分からないことがあっても、カスタマーサポートに問い合わせることが迅速に解決できます。LPを作るにはもってこいのアプリですね!

Everleanbody

Nov 18, 2025  on Shopify

You guys are absolutely brilliant, I am so so so grateful I signed up to GEM pages, your support is absolutely top tier!

Ingnok

Nov 18, 2025  on Shopify

Ken from their team responded incredibly quickly and was extremely professional. All three of my stores use Gempages; I highly recommend them.

WATC STUDIO

Nov 17, 2025  on Shopify

Support has been excellent. The team responds quickly, understands the issues clearly, and provides practical solutions every time. They’ve helped me resolve problems efficiently and made the whole experience smooth. Highly recommended!

Pharinity

Nov 17, 2025  on Shopify

with no second guessing they have the best customer support of any service I've ever dealt with, 5 stars hands down.

MyGreysBox

Nov 16, 2025  on Shopify

brian helped me a lot i wish him the best and gempages is incredible just have patience and solve problems

unflding

Nov 15, 2025  on Shopify

I had a request for a customization and without any problem they adjusted it quickly to my needs. Extremely friendly and helpful. Thank you!

TruBidet

Nov 13, 2025  on Shopify

always helpful anytime we need something adjusted/fixed. customer service is on point and responsive!

ChromaéLab

Nov 13, 2025  on Shopify

Had ran into a very niche problem with a specific GemPage template, and could not anything even remotely close to a solution on google or youtube. Reached out to the support team and they very promptly responded and were able to manually write additional code into the theme to fix the issue. Again, such a niche and uncommon problem and they were able to fix it in a couple of minutes. Nothing but praise for this team.

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