GemPages App Review: Features, Pros & Cons for Shopify

Customer reviews: GemPages Landing Page Builder

GemPages is a powerful Shopify app designed to help merchants create high-converting landing pages without coding. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce store.

Reviews (3,055)

Overall rating

4.9

5

2,040
4

66
3

7
2

8
1

46

What Merchants Think

Overall, merchants have a highly positive view of GemPages Landing Page Builder. Users appreciate its user-friendly interface, comprehensive feature set, and the customizable options it offers. Many highlight the superb customer support, which is regarded as prompt, knowledgeable, and willing to go above and beyond to help resolve issues. However, some users express concerns about the time needed to adapt designs for different devices and the reliance on a paid subscription model.

Key Strengths

User-friendly and intuitive interface.
Excellent and responsive customer support.
Wide range of features and customization options.
Effective integration with third-party apps.
Ability to create professional and polished pages easily.

Common Concerns

Need to rebuild designs separately for different devices.
Subscription dependency — losing access to features upon cancellation.
Occasional glitches and slow response times.
Limitations in some features such as product sorting.
Challenges in transitioning between app versions.

Final Thoughts

GemPages Landing Page Builder is highly regarded among Shopify merchants for its versatility, powerful design features, and exceptional customer support. While there are some concerns regarding device-specific design adaptation and subscription model drawbacks, its strengths, particularly the customization options and support responsiveness, outweigh the limitations, making it a preferred choice for many users.

ENERGIEFIXX

Dec 17, 2025 on Shopify

Habe gerade die erste page damit erstellt und dank der Hilfe des tollen Teams von gempages hat alles super geklappt. Kann man nur empfehlen.

My Store

Dec 17, 2025 on Shopify

Tony is a pro. Him and the team go above and beyond to assist. Cannot think of any other app I would use. GemPages is a MUST for every brand/company.

DermaSoul

Dec 17, 2025 on Shopify

Great app! The support team is friendly, responsive, and always there when you need help. Highly recommended. Thank you GemPages

Zabbidoo

Dec 17, 2025 on Shopify

Wonderfull assistance, they are always so quick and i've not had a problem so far and i know nothing.

Nuku

Dec 16, 2025 on Shopify

The best pagebuilder on shopify! Easy to use, a lot of customization and the best customer service available. 5/5

MAEN Health

Dec 16, 2025 on Shopify

Great tool with great support, we use it across many stores, overall great value for the money and the ILP upgrade is worth every penny

Natural Dos

Dec 14, 2025 on Shopify

Solid support, very quick, plenty of options for what you want. Would recommend for easy use and deployment of pages

TheFleevy

Dec 14, 2025 on Shopify

Tony saved me. I was having some technical issue right when I was lunching my campaign, and he went above and beyond to help me. Tony you are the best!!

The Divine Yoga

Dec 14, 2025 on Shopify

Excellent support experience. Emmy immediately understood the issue, knew exactly what to check, and guided me step by step until everything was solved. Fast, clear, and very professional.

POSITIV STRIPS

Dec 12, 2025 on Shopify

The application is perfect, I recommend it. The customization options are very advanced, you don't feel limited and you can really get the result you want. Customer support is very responsive, thanks to the technical team, Henry, and Jamie.

Imagine Me Stories

Dec 12, 2025 on Shopify

Outstanding customer service, went above and beyond to help me with design issues I was having on a landing page. I'm very pleased with how it turned out in the end. Would highly recommend

DragOn Sampler

Dec 11, 2025 on Shopify

Ken from support was SUPER helpful and helped me stretch GemPages to do exactly what I wanted. Gem Pages is awesome - best page builder for Shopify HANDS DOWN. I looked for about 3 weeks and finally found the best solution. You will not be disappointed - you should use GemPages.

Aura Reveal

Dec 10, 2025 on Shopify

Customer support is absolutely fantastic! They always reply super fast, they’re incredibly kind, helpful, and truly committed to solving any issue. A special shoutout to Jamie and Annie. We’re very satisfied and highly recommend!

Mayoreo Luiguy Campanelli

Dec 10, 2025 on Shopify

Excelente app, muy sencilla de usar y lo mejor es que la atención es increiblemente buena y rápida. Ken me atendió super bien :D

Art of Altitude - Modern Aviation Art and Design

Dec 08, 2025 on Shopify

Support is amazing. I had an issue with a template and they chatted with me right away to solve it.

Rituelly

Dec 08, 2025 on Shopify

Perfect help ! Thank you so much !!!!!! I was really happy to understand your template better thanks to Mona's assistance !

KENZA LONDON

Dec 07, 2025 on Shopify

Sarah helped me building my shopify homepage, went through all steps to make sure all the links were working, fast and responsive. would def recommend

GlimCam

Dec 07, 2025 on Shopify

I've been using this service for a long time and can say that their customer support is top-notch, very friendly, and fast. I can resolve any issue and make any of your wishes come true. I highly recommend it.

Groundyz

Dec 05, 2025 on Shopify

Fantastic customer service! Dzung made a loom video of full explanation for my issue in 2 minutes only. Initially replied very quickly as well. Highly recommend GemPages!!!

Driveline

Dec 04, 2025 on Shopify

GemPages is a fantastic landing page builder. I want to give a big shoutout to Alice and Sinclair for their phenomenal support. They went above and beyond and helped me make several critical changes to my page incredibly quickly.