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Customer reviews: Gelato: Print on Demand

Develop by Gelato
<h3>What Merchants Think</h3> <p>The reviews for "Gelato: Print on Demand" are mixed but lean towards positive, highlighting its user-friendly interface and comprehensive design tools. Many users appreciate the easy integration with platforms like Shopify, the extensive global production network, and the quality of products. However, frustrations include customer service issues, hidden fees, and fulfillment inconsistencies. Overall, Gelato appears to be a robust solution for Print on Demand needs but may face criticism depending on specific merchant expectations and experiences.</p> <h3>Key Strengths</h3> <ul> <li>User-friendly interface and easy integration with Shopify and other platforms</li> <li>Comprehensive design tools and customization options</li> <li>Wide range of high-quality products and extensive print options</li> <li>Global production network enabling faster and cost-effective shipping</li> <li>Responsive customer support that addresses queries promptly</li> <li>Eco-friendly focus with local production and sustainable materials</li> </ul> <h3>Common Concerns</h3> <ul> <li>Customer service can be inconsistent and less helpful at times</li> <li>Issues with hidden price hikes and regional price discrepancies</li> <li>Problems with order fulfillment times and reliability</li> <li>Occasional technical glitches and bugs in the platform</li> <li>Lack of proactive communication regarding stock and shipping issues</li> <li>Pricing and variant configuration challenges due to defaults</li> </ul> <h3>Final Thoughts</h3> <p>Gelato offers a potent combination of easy-to-use design tools, a broad array of products, and a global reach, making it a strong choice for merchants entering the Print on Demand landscape. While it presents several advantages like a structured integration process and quality outputs, potential users should weigh these against reported fulfillment inconsistencies and customer service challenges. Overall, Gelato suits those looking for extensive printing options with a focus on efficient process management.</p>

Reviews (1,207)

Overall rating
4.8

What Merchants Think

The reviews for "Gelato: Print on Demand" are mixed but lean towards positive, highlighting its user-friendly interface and comprehensive design tools. Many users appreciate the easy integration with platforms like Shopify, the extensive global production network, and the quality of products. However, frustrations include customer service issues, hidden fees, and fulfillment inconsistencies. Overall, Gelato appears to be a robust solution for Print on Demand needs but may face criticism depending on specific merchant expectations and experiences.

Key Strengths

  • User-friendly interface and easy integration with Shopify and other platforms
  • Comprehensive design tools and customization options
  • Wide range of high-quality products and extensive print options
  • Global production network enabling faster and cost-effective shipping
  • Responsive customer support that addresses queries promptly
  • Eco-friendly focus with local production and sustainable materials

Common Concerns

  • Customer service can be inconsistent and less helpful at times
  • Issues with hidden price hikes and regional price discrepancies
  • Problems with order fulfillment times and reliability
  • Occasional technical glitches and bugs in the platform
  • Lack of proactive communication regarding stock and shipping issues
  • Pricing and variant configuration challenges due to defaults

Final Thoughts

Gelato offers a potent combination of easy-to-use design tools, a broad array of products, and a global reach, making it a strong choice for merchants entering the Print on Demand landscape. While it presents several advantages like a structured integration process and quality outputs, potential users should weigh these against reported fulfillment inconsistencies and customer service challenges. Overall, Gelato suits those looking for extensive printing options with a focus on efficient process management.

mugnificentgifts.com

Dec 07, 2024  on Shopify

Gelato has been exceptional in producing products economically, at the right price and on time. The network is extensive, and let me cover my sales internationally. Thank you for a great working relationship.

The Winter Nook

Dec 05, 2024  on Shopify

Gelato has been a game-changer for my print-on-demand business. The platform is incredibly user-friendly, making it easy to create, customize, and manage products. The variety of high-quality materials and printing options ensures my customers receive premium products, from art prints to apparel. What sets Gelato apart is its global production network, which means faster delivery times and reduced shipping costs for customers worldwide. I also appreciate the eco-friendly focus, like local production and FSC-certified materials, aligning perfectly with my brand's sustainability goals. Their customer support is responsive and helpful, addressing any issues promptly. The integration with e-commerce platforms like Shopify is seamless, saving time and reducing manual work. If you're looking for a reliable and efficient print-on-demand solution with top-notch quality, Gelato is an excellent choice. It has allowed me to scale my business and provide an exceptional experience for my customers. Highly recommend!

Creative Coddiwomples

Dec 03, 2024  on Shopify

Gelato has integrated seamlessly with my business and added the element of print on demand to my artwork so I can now bring my designs to my audience in fun new ways! It was intuitive to set up, easy to figure out, takes the stress out of print on demand, shipping, and fulfillment, and I’ve enjoyed working with the customizable options! 100% recommend!

SmartFamLife

Dec 03, 2024  on Shopify

Super einfache Integration und erstklassige Bedienbarkeit! Die Integration von Gelato in Shopify hat meine Erwartungen übertroffen! Der Prozess ist kinderleicht und die Einrichtung war in wenigen Minuten erledigt. Die Benutzeroberfläche ist intuitiv gestaltet, sodass selbst Einsteiger problemlos damit arbeiten können. Besonders beeindruckt bin ich von der nahtlosen Synchronisation. Neue Produkte werden sofort übertragen und Bestellungen laufen völlig automatisiert. Gelato bietet zudem großartige Anpassungsmöglichkeiten für Print-on-Demand-Produkte und die Qualität der Ergebnisse überzeugt auf ganzer Linie. Der Support ist ebenfalls schnell und hilfsbereit. Für alle, die ihr Print-on-Demand-Geschäft mit Shopify starten oder erweitern wollen, ist Gelato definitiv die perfekte Wahl!

Astrodon Store

Dec 02, 2024  on Shopify

Great user experience getting my first store online. Integration with Shopify makes everything a breeze.

Jimny4WD Accessories

Nov 27, 2024  on Shopify

Whoever designed this user experience, needs to go back to thier last job, feeding Monkeys. Everytime I log into this PIG of a system, it takes an hour to find how to get my products. How the hell to people put up with this junk is beyond me.

LC

Nov 22, 2024  on Shopify

La commande était de 249,70€ alors que ma facture est de 354€ j'ai voulu faire réclamation mais rien ne marche ça ne répond pas Arnaque total

PB6 Designs

Nov 21, 2024  on Shopify

Easy to use and convenient, takes away the hard part of making products and fulfilling them on your own. Highly recommend

ArtfulTravelPast

Nov 14, 2024  on Shopify

Excellent Customer Service and support for specialised queries. They are growing at a mass scale so bugs are to expected but from my experience issues are about 5% of all orders. Divine is simply the best

Holiday Delights

Nov 09, 2024  on Shopify

When I needed help figuring how to publish our first product, the 24 hour support got it done for me right away!

Caspian

Nov 08, 2024  on Shopify

Det här tjänsten var min dröm att göra :-) Jag är så glad att fick den här möjligheten att göra den här tjänsten utan investering.

Mi tienda

Nov 07, 2024  on Shopify

I had a few issues publishing products to my store and the support team went out of their way to help me solve, that is very much appreciated, that every merchant is treated like we are the most important. Thanks guys!

MisFits Baby

Nov 04, 2024  on Shopify

How definitely recommended to people like , if you don't have any money and you need to start up just as perfect

Turtlebite Design

Oct 31, 2024  on Shopify

The quality of the products (I used phone cases and posters so far) are excellent. Each time I have a question the customer service responds very fast, professional and really helpful. That gives me a good feeling for the future. The app is easy to use and self-explanatory, highly recommended!

Concept Prints

Oct 30, 2024  on Shopify

Wow, this has been very easy to setup, and to produce my first batch of products. Would definitely recommend.

M2M Global, LLC

Oct 25, 2024  on Shopify

PROS Easy-to-use interface Good design tools Several print location options Good integration with storefronts Wide range of connections to other sources, such as Google and Pinterest CONS Variants are limited to 100 Lack of 'Higher ended' products Lack of written Shipping Policy

Honest Mel's

Oct 23, 2024  on Shopify

Love that I can allow customers to customize thier own products! Just wish I could advertise/sell more!

Kleinepost.de

Oct 22, 2024  on Shopify

Gelato ist eine super Idee, meine Fotos zu verarbeiten und zu verkaufen. Dadurch habe ich einen neuen Shop erstellen können. Ich freue mich auf die Zusammenarbeit und die Hilfestellungen sind klasse

Styv Petrus Official

Oct 19, 2024  on Shopify

When you get the hang of it , its quite intuitive and the flow of how to process a product from start to finish is very clear and beginner friendly.

Bird in Frame

Oct 12, 2024  on Shopify

Set up my framed canvas product, went to order a sample product only to find out the next day that it is out of stock and there is no information about when it will be back in stock.

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