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Customer reviews: Gelato: Print on Demand

Develop by Gelato

The Gelato Print on Demand app seamlessly integrates with Shopify, enabling merchants to create and sell custom products globally. This review covers its features, pricing, and user experiences to help you decide if it’s the right solution for your eCommerce store.

Reviews (546)

Overall rating
4.7

What Merchants Think

The reviews for "Gelato: Print on Demand" are mixed but lean towards positive, highlighting its user-friendly interface and comprehensive design tools. Many users appreciate the easy integration with platforms like Shopify, the extensive global production network, and the quality of products. However, frustrations include customer service issues, hidden fees, and fulfillment inconsistencies. Overall, Gelato appears to be a robust solution for Print on Demand needs but may face criticism depending on specific merchant expectations and experiences.

Key Strengths

  • User-friendly interface and easy integration with Shopify and other platforms
  • Comprehensive design tools and customization options
  • Wide range of high-quality products and extensive print options
  • Global production network enabling faster and cost-effective shipping
  • Responsive customer support that addresses queries promptly
  • Eco-friendly focus with local production and sustainable materials

Common Concerns

  • Customer service can be inconsistent and less helpful at times
  • Issues with hidden price hikes and regional price discrepancies
  • Problems with order fulfillment times and reliability
  • Occasional technical glitches and bugs in the platform
  • Lack of proactive communication regarding stock and shipping issues
  • Pricing and variant configuration challenges due to defaults

Final Thoughts

Gelato offers a potent combination of easy-to-use design tools, a broad array of products, and a global reach, making it a strong choice for merchants entering the Print on Demand landscape. While it presents several advantages like a structured integration process and quality outputs, potential users should weigh these against reported fulfillment inconsistencies and customer service challenges. Overall, Gelato suits those looking for extensive printing options with a focus on efficient process management.

Blossout

Jul 17, 2025  on Shopify

Amazing products and selections and the prints print beautifully. A lot of great options to sale through my store.

Mi tienda

Jul 16, 2025  on Shopify

EN 1 TERMINO QUE LA VINCULACION ENTRE MULTIPLES PLATAFORMAS DE E-COMMERCE ES ACCESIBLE Y DE FACIL USO. POR OTRO LADO DESTACAR QUE EL POTENCIAL DE VENTAS PUEDE SER BRUTAL. YÁ HABIA PROBADO CON ANTELACIÓN PRINT ON DEMAND EN OTRA PLATAFORMA SIN RESULTADOS. CONSIDERO QUE GELATO Y SUS MULTIPLES VINCULACIONES NOS ACERQUEN TODOS LOS DÍAS UN POQUITO MÁS A NUESTRAS METAS.

ShoeTattoo

Jul 13, 2025  on Shopify

pompey shop

Jul 12, 2025  on Shopify

love that I can just connect previously existing products!

C`zar Prints

Jul 11, 2025  on Shopify

Great!!

Analoguemerch

Jul 10, 2025  on Shopify

tshirtoftheyear.com

Jul 09, 2025  on Shopify

Luxurymania24

Jul 08, 2025  on Shopify

Very Easy seamless way for a starter. Kudos

Godchaser

Jul 08, 2025  on Shopify

ZYAN fotografías

Jul 07, 2025  on Shopify

Fluid but still having doubts.

Tuffytats

Jul 05, 2025  on Shopify

I love gelato, very easy to use and connected easily to my Shopify site. :)

Storms of Eden

Jul 05, 2025  on Shopify

Domain Art Prints

Jul 03, 2025  on Shopify

Zenergy Arts

Jul 03, 2025  on Shopify

only the best!

GamingPassion

Jul 02, 2025  on Shopify

JINJASTYLE

Jul 02, 2025  on Shopify

Ottima App e Ottimo fornitore

Nomade empire

Jul 01, 2025  on Shopify

BLCX

Jun 30, 2025  on Shopify

Skallywanker.Com

Jun 30, 2025  on Shopify

My Store

Jun 30, 2025  on Shopify

THIS IS ONE OF THE GREATEST APP I EVER SEEN

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