constant payment issues when i have a positive balance and auto replenish set up. Customer service takes over a week to respond. Printful isn't great but go back to it because Gelato is worse

The Gelato App was very easy to integrate with Shopify. To add the products to Shopify from Gelato was a very straight forward process

smooth interface everything straight forward and the best feature for me is that i can setup multi variants on 1 product, was a game changer for me

WARNING! Gelato intentionally does not remove out of stock inventory, knowingly overselling products at the user's expense. This tactic is straightforward to maintain high sales, while the user must handle customers who cannot receive their orders. Additionally, they do not refund out-of-stock items, forcing the user to deal with customers and absorb the costs. This has been a known issue for years, and customer support claims they are working on it; however, they often avoid providing further details and attempt to close the chat. Horrible customer service. They respond more quickly to reviews here than they do in their customer service ecosystem. The chat function keeps you in a useless AI support loop, making it difficult to contact a live agent.

I've been slowly exploring Gelato and find it very resourceful in terms of providing information for people whom are starting a business.

Gelato is one of the big players in the print-on-demand (POD) and dropshipping space, and it stands out for a few key reason

Great POD system - one of the best! A bit slow at times but just works and offers a multitude of AI assisted options.

Thanks the experience was great, easy navigations and instructions, Loved every bit of the platform the products are also great and not expensive to purchase

Gelato has given me an opportunity to expand my business without any financial outlay. My customers and myself love the quality of the products with many styles and colour options to choose from. I look forward to designing new apparel for years to come.

So far, I am finding this app amazingly easy to use, to navigate, and to design within. So grateful I found it!