Unparalleled customer service. HIGHLY recommend! Emma was wonderful to work with and she went above and beyond. My form is perfect, thanks to her and Globo!

The app is great - until you need support. They're not available normal working hours so each issue you encounter takes FOREVER to resolve. I have to wake up at 4AM to hopefully catch someone online - and even when the app says someone is online, they never respond. I've built a wholesale form for potential clients to fill out so that I can verify their business and approve them as a retail partner. However, my form shows up on my page with huge spaces between elements that makes the form look insane. So, I reached out to support 5 days ago, and while they said they would look into it, I still have received no support. I've been trying to chat with them this morning for the last hour with no response - even though it clearly says theyre online. This app would be great but it's probably the worst support I've experienced in my 5 years as a shopify seller.

Great APP and customer service. Emma is very friendly and prompt with her response. very impressed. will continue use this APP.

Updated Review: While my initial experience was not positive, the app's team reached out to me to apologize for the inconvenience and assure me that this is not a typical experience and that the issue has been addressed. Original Review: I wanted to like this app, it is easy to use and looks good. However, it says it offers conditional logic, but I was unable to get it to work. When I reached out to them for support, I was never able to reach anyone or get any responses.

Thanks to Emmaa's help, I finally let our form clean and tidy. It's good enough to be published and I want to give 5 stars to the help!

Very convenient application. And the best thing about this company is support. If something is not clear - they are always in touch and help solve the problem.

The customer service was prompt and fixed any issues we had in a timely manner. I have been using them for years on another one of our sites and that's why when I built a new site I went back to get their form again.

Thank you Emma! The entire process was smooth, and I am very satisfied with the assistance I received. Highly recommend!

Very simple to set up, I had a couple of questions and received very quick support from Emma! Great app and excellent app support.

It is a great app with good features and the developers provide quick support and guidance via the support executive. I used the Form builder for my app and I like it so far! Would recommend anyone who would like to Customize a form.

Emma is the best! Her attention is the best, I asked her many questions and she resolved them all very quickly. Thank you!!

Powerful Form Builder is the best app with the most amazing customer support. I have never had to wait very long when I have any issue before it is fixed. I always receive the "how-to," but if I can't figure it out, they fix it for me very quickly, and it's always jus the way I wanted it. Emma has been an excellent support person throughout my setting up of forms!

I have nothing but great things to say about this app, its simple and integrates well with my themes. I ran into a problem with my SMTP server not working and customer service rep Emma, quickly provided me with solutions and got me on the right track. Highly recommend this app for all your form needs!!

The app is very useful and simple to use and the support is very fast. I spoke to Emma who immediately resolved all my doubts. Recommended

The best form builder app we've come across (and we tried out quite a few)! This one has a super simple UI and is really intuitive. Support staff are awesome too and helped with our request quickly and efficiently. Easiest 5-star review ever.

Emma has been super helpful and patient with me while I was creating the form and trying to embed the code as I have never used this app but she made it very easy during this rather urgent matter!| Super impressed with the support!

Great app. Simple and easy useability for non-tech person like me. Also Emma provide great support.

The tool is nice and friendly to use. Have had a few minor issues which have been resolved so quickly. Great support!

one thing I love about this add-on is the wonderful customer service is has. Today something wrong with my form and Emma helped and solved. Amazing experience!

Among many form apps, I chose this one because I believe their features meet our requirements, and their service quality is quite good. "Emma," who I worked with, was very enthusiastic and patiently resolved the issues I raised.