They have an amazing customer service team who really understands their product capabilities. They also are great at customizing the products as well. Shout out to the amazing tech team Tarik, Alisa, Eman, and Danko for bringing my vision to life with their outstanding work, especially as I migrated to Shopify. This tech team made this transition for me easier. This company even made sure that all my form submissions were currently integrated to my email marketing service provider and they made sure that the customized form was working by doing the testing for me. I highly recommend this app.

We've run this app for 4 years, very happy with it. Also, really pleased with the prompt attention from the support team when I had a query. Thank you, happy to give 5 stars.

I had a great experience using this app. The interface is user-friendly, and the support team was very helpful and responsive. They guided me step-by-step and ensured everything was working perfectly. I'm happy with the service and would definitely recommend it to others!

Fast response to any question and better yet faster solution to any mod you want to have done, even with the free version.

Really easy and seamless to use, since you can intergradid with other apps it makes it to one of the few apps where its a one stop shop and you dont have to get a whole new app for one smal funktion.

The customer support for this app is wonderful! They are attentive and answer any questions you have. The app itself is great - easy to use and works perfectly.

They have amazing customer service who really understands their products capabilities. I asked for two features that are not available and Iris communicated this to her tech teammates who will God willing, add it to their product. I really appreciate this! I highly recommend this app.

Extremely helpful for allowing for custom forms in my store -- The Hulk team was also quick and efficient in solving some different CSS issues that I was experiencing as a result of my store's theme. I definitely recommend!

Seriously so helpful. Sometimes these apps get frustratingly difficult to navigate but the team steps in to make it super easy. If you’re looking to create a form for your Shopify, I would recommend making it a pop up on the home page. If you want a link that you can share on other platforms, best way to do it is create a page on your Shopify store that the form is on, then you can copy that URL and post it anywhere! Thanks to the team for helping me figure this out! Axel is the man

I had an issue with a code while setting up my store and i reach out to their support team. I am very happy with the support I received. Thank you very much!

No issues at all. LOVE IT!! Can recommend this app to all. Even the live agents can guide you if you do have a question etc.

The support provided is useless, and even times triples the time lost. All limitations, which make the app unusable, are kept hidden. You can not create multi-language forms, there are no api to retrieve data sent through the forms, do not make available webhook (server-side), you have to open a ticket to enable the privacy policy field type, other ticket for javascript postsubmit, other tickets to enable translation. Avoid.

Just installed and set up first form for a survey. A little confusing as to how to set up elements and size requirements for the header image. Help center was perfect and rapid response.

Many of the filled in forms do not show up correctly when emailed. I've noticed many fields are missing or not filled in even if they are set as required. I use Hulk Form Builder on all my websites, but it isn't reliable anymore.

Unreliable and costly to our business - avoid this app! This app came highly recommended by our tech consultant, so we trusted it for our customer communication needs. Unfortunately, we only discovered that form submissions weren’t being delivered after customers began calling to ask why their emails had gone unanswered. Upon investigation, we first thought the issue had been going on for at only six months - but a deeper dive into years of form submissions revealed it had been happening the entire time we’ve used this app, since 2023. To make matters worse, the failures were intermittent, which made the issue especially difficult to notice at first. Some submissions would go through while others wouldn’t, giving the false impression that everything was working as expected. This breakdown in communication severely impacted our ability to serve customers and cost us valuable time and trust. We reported the issue through our consultant, and Hulk refunded us for one year of service. However, based on what we've now uncovered, the app has been failing from the start, and a full refund would be more appropriate. A failure of this scale should have been proactively communicated to users, but they never informed us there was an issue ; we had to tell them

We’ve been using the Hulk Form Builder for our brand Clemedy, and it works perfectly for our needs. The support team was super quick and helpful when we had issues with form visibility. The app is simple, flexible, and reliable — exactly what we need for collecting customer return requests. Highly recommended for anyone who needs an easy form solution on Shopify!

They implemented several useful enhancements to our form. Their support and development team is extremely responsive — highly recommended!

Excellent app. We’ve had a few customizations that we needed help with and the customer service is super fast to reply and was able to help solve our situation. Thank you Segmedina for your help!

L'application est bien. Elle semble vouloir donner beaucoup de possibilités et permettre une grande diversité de formulaires. Le chat en direct est top. Le personnel répond vite et cherche sincèrement à vous aider. Il est même force de propositions. Sur la réactivité de l'appli, il doit être possible de l'améliorer, quelques instabilités mineures constatées.

Deepa answered my question and resolved my issue quickly. This is the only Shopify app that I have tried that worked seamlessly.