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Customer reviews: Hulk Form Builder

Develop by HulkApps

Reviews (1,310)

Overall rating
4.8

What Merchants Think

The "Hulk Form Builder" app receives a mix of reviews from merchants. Many applaud its ease of use, customizability, and the responsiveness of the customer support team. However, several users have encountered significant email delivery issues and poor communication from the development team during technical difficulties, affecting their business operations.

Key Strengths

  • Easy to use interface and quick setup.
  • Highly customizable with drag-and-drop form building features.
  • Strong and proactive customer support, frequently praised by users.
  • Useful even in its free version with a decent range of functionalities.
  • Fast response times from support staff addressing technical issues.

Common Concerns

  • Recurring issues with email notifications not being sent or received.
  • Slow or insufficient communication about ongoing technical problems.
  • Intermittent service outages impacting business operations.
  • Limited conditional logic features, especially concerning numeric fields.

Final Thoughts

Overall, the "Hulk Form Builder" is recognized as a powerful and versatile tool for creating customizable forms, benefiting many Shopify merchants with its user-friendly approach and robust customer service. Nonetheless, its reputation is marred by unreliable email notifications and poor communication regarding outages, which suggests room for improvement in these areas to boost merchant confidence and satisfaction.

Clemedy

May 23, 2025  on Shopify

We’ve been using the Hulk Form Builder for our brand Clemedy, and it works perfectly for our needs. The support team was super quick and helpful when we had issues with form visibility. The app is simple, flexible, and reliable — exactly what we need for collecting customer return requests. Highly recommended for anyone who needs an easy form solution on Shopify!

Luggage & Leather

May 22, 2025  on Shopify

They implemented several useful enhancements to our form. Their support and development team is extremely responsive — highly recommended!

The Loaded Tea Shop

May 22, 2025  on Shopify

Excellent app. We’ve had a few customizations that we needed help with and the customer service is super fast to reply and was able to help solve our situation. Thank you Segmedina for your help!

Kazed

May 22, 2025  on Shopify

L'application est bien. Elle semble vouloir donner beaucoup de possibilités et permettre une grande diversité de formulaires. Le chat en direct est top. Le personnel répond vite et cherche sincèrement à vous aider. Il est même force de propositions. Sur la réactivité de l'appli, il doit être possible de l'améliorer, quelques instabilités mineures constatées.

Miix Mii Hair Co.

May 18, 2025  on Shopify

Deepa answered my question and resolved my issue quickly. This is the only Shopify app that I have tried that worked seamlessly.

VisionBeauty | Der Friseurbedarf in Bochum

May 17, 2025  on Shopify

ist einfach zu bedienen aber leider sind viele funktionen die bei anderen apps kostenfrei sind hier kostenpflichtig

徳蔵刃物 TOKUZO KNIVES

May 16, 2025  on Shopify

大変使いやすいフォームで、重宝しています。 使える入力フォームの種類の多さが魅力です。 とくに画像アップロードは購入後のお客様とのやり取りをする際、大変便利な機能です。 サポートも返信がとても早く、すぐに問題が解決します。

Pure Protein

May 14, 2025  on Shopify

I had the pleasure of working with Adna from Hulk Form Builder and she was extremely helpful and detailed in getting all of my requests and tasks done. I highly recommend using the Hulk Form Builder for Shopify! Chris -

Lookmatic

May 12, 2025  on Shopify

The Hulk Form Builder app has been a game-changer for our store! It allowed us to easily create and embed data collection forms exactly where we needed them, even in the cart section, which is typically challenging, especially for mobile app. This solved a major limitation we were facing. The Mobile app team has been absolutely fantastic, and supportive at every step. They made the entire setup process smooth and stress-free. Highly recommend this app to anyone looking for flexible, professional-grade form integration on their Shopify store!

LocoLego Store

May 08, 2025  on Shopify

I just started using this app, and it seems to work very well for my intended use. All my questions and concerns were answered very quickly, even though it was very late at night. So far, so good!

Ocu-GLO® Vision Supplement

May 07, 2025  on Shopify

Their customer support was super helpful in getting my form up and running and connected to our email marketing account!

NOYAFA (HK) TECHNOLOGY CO., LIMITED

Apr 29, 2025  on Shopify

The staff's feedback was very timely and the form was simple and intuitive, which was very friendly.

FCM Staging 2.0

Apr 28, 2025  on Shopify

We've been using this app for more than a year now. The support team is very prompt in responding to my issues, and Vishal, the app developer, is great at fixing and addressing them as well.

TOPFLOOR

Apr 24, 2025  on Shopify

出来ることが多いので設定はカンタンではないですが、チャットですぐサポートしてくれるので、かなり助かります!

Hot Things - Barbecues, Heaters, Outdoor Kitchens

Apr 24, 2025  on Shopify

Solid app with a lot of flexibility. We use it to create a Request for Quote form which needs a lot of input by the customer. With this app we were able to create a form fit for purpose that looks good and functions as we desire. Customer service was prompt and professional

Keith Jack

Apr 16, 2025  on Shopify

We've been using the Form Builder for a few years now without any issues. I updated my theme and was having issues getting the forms to appear. I reached out to support and Ken helped me within just a few minutes. He was professional, understanding and fast. I know it was a small thing, but Ken's support really made my day. I'd give him six stars if I could. Cheers!

Bello Luxury Living

Apr 15, 2025  on Shopify

Fantastic app, ive tried a few similar form builder apps and there was too many catches like a limit on submissions or design and layout features etc. support were really helpful and super happy using this app over any of the competitors.

Pavlik Performance

Apr 14, 2025  on Shopify

Such amazing support helping me get my new form onto a template page - looking forward to adding their mobile app service soon!

Laser Cut Blanks

Apr 12, 2025  on Shopify

Exceptional customer support! We use Hulk Form Builders for our quote sheet, and it works flawlessly. It allows you to design a custom sheet with all the essential questions for your customers. The interface is user-friendly, and their customer support is truly outstanding!

Cider Press

Apr 12, 2025  on Shopify

The customer service has been incredible! They are always available to help and had very fast and capable employees each time I hopped on Chat with them!

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