Love this app and their quick customer service! The forms are very easy to generate and settings are simple to navigate.

Danna was unbelievably helpful today. She spend several hours with me while we fixed my problems with my Shopify account. If she had not been so helpful I don't know what I would have done. Her patience was off the chart. I am a novice at working with Hulk App and Shopify so it was hard for me to get through the process. Without her help I would have been totally lost! I cant say thank you enough to her!

I've been using Hulk Form Builder for my Shopify store, and it has been a game-changer! The app itself is super easy to use, highly customizable, and integrates seamlessly with my store. But what really stood out was the exceptional customer support—Ken was incredibly helpful and very prompt in assisting me with my setup. He went above and beyond to ensure everything worked perfectly. Highly recommend this app for anyone looking for a reliable form builder with top-notch support!

Axel helped me. He was very helpful and sent snippets of the screen so I can visually see what to do!

An excellent app; highly customisable, easy to implement and fantastic support for both general help as well as implementation of non-standard features - would highly recommend.

I only use a free version. It already has all the features I need for my small store. Customer service is superb. I received immediate help via chat and they resolved my issue with integration immediately. I highly recommend!

Super customizable and easy to set up. 10/10 would recommend. Support is also great, very responsive and I had answers and solutions within minutes.

Creating forms was incredibly easy! Even without any technical knowledge, I was able to get the hang of it quickly. The customer service team is fantastic—they respond quickly and always go out of their way to help resolve any issues. Their attitude is also very friendly and professional. Highly recommend!

Shopify was doing some updates to their Thank You page and Hulk Apps needed to do some work on their end to make sure the update was seamless. I reached out and they immediately helped and got the coding up to speed. Great service and great communication.

Support is out of this world! Deepa was so gracious with her patience and knowledge. She was creative and helpful and actively helped me make my form work exactly as I wanted. Highly recommend.

They were quick to answer and their agent (Deepa) was so helpful! Thank you so much again. Excited to use Hulk Form Builder on our website (Wish the app itself though had the option for you to upload more than 10 files at a time!)

Easy to use, the customer support team have always been very responsive and quick to help with any queries we have. Ken and Vatsal are especially helpful!

I found this app very easy to use and was able to easily customize it to tie into my website. When I needed help, the support team was prompt and fantastic.

So far so good - easy to use, good support. I'll change this to 5 stars if it does everything i hope...

Customer service was great. I needed something done that was apart of the pro section but Deepa was still able to make those changes.

Hulk Form Builder is an excellent app! It's easy to use, highly customizable, and perfect for creating professional forms on Shopify. The support team is fantastic—Vatsal quickly helped remove the branding, and the service was top-notch. Highly recommended!

Terrible customer attitude — their mail servers stopped delivering form submissions for OVER A WEEK and they never notified customers or kept us abreast of their progress. Completely broke our customer service chain and their own CS people said they should communicate better — yet nobody ever took the time to reach out. This was not the first time their mail servers went down for days. RUN to another form provider!

Very Disappointed - App stopped submitting emails re orders 16/1/25 and when we enquired they said its an issue with them and sparcpost and they are "working on it" thats now almost 2 weeks and still not working and no correspondence from the app devs on the outage - basically they seem to be keeping it quiet. Please check with them before you load the app as basically it doesnt work correctly. We are now moving to another form builder app that does work and keeps their customers updated

We're currently on a couple of weeks without email service from our forms, and it's time consuming to pull the time sensitive info from the app. There is no ETA for a resolution. I've been told they could send me a spreadsheet, but it's been days since and nothing. Bummed, because we used this app for a couple of years without a problem.

All I can do is reiterate what everyone else is saying: no app is perfect, and it will fail occasionally. The absolute minimum you could do is NOTIFY YOUR CUSTOMERS. If you don’t tell us, we won’t know it’s not working. It’ll just look like a slow day in the office—we have no way of knowing that customers are submitting enquiries. Hulk’s incompetence has cost us thousands in lost sales. Pathetic, useless company.