I just used this app for 2 months. It works fine for most of the cases but the issue is... when any automation stopped working it doesn't send any alert. Recently I have changed the coupon code which was used in one of automations. The automation stopped working and there was no update regarding this. when I was checking the automation then i realised why coupon automation is puased and the reason was changing in the code setting.

Fairly user-friendly, though I've still had to resort to AI to help me through parts that weren't intuitive for me.

It is pretty confusing at first, so watch the videos on how to use it—otherwise, it's a beneficial app.

I wish I could preview how many people or email addresses are captured with each condition before turning it on.

Dozens of templates for any occasion. Easy to install & manage, and it brings your customer service and shopping experience to the next level!

FlipFlopDynasty-Style Review: "This app works like a personal stylist behind the scenes." Shopify Flow helps us keep things elegant and effortless — just like our brand. It automatically tags our products by trend (Boho Chic, Quiet Luxury, etc.), adds them to collections, and keeps everything flowing without manual work. If you're running a fashion-forward boutique and want to automate the backend while keeping the front-end fabulous, this is it.

Very helpful and easy to use - Highly recommended. BUT, be very careful as basic functions you would assume to be available in an app of this type, are often not.

Excelente, pero se podría mejorar un poco la documentanción y la forma en que se puede usar el Flow de manera más avazanda ya que en algunos momentos se es dificil comprender como poder implementarlo.

Flow has been instrumental in many ways to the day-to-day smooth running of internal operations. I cannot imagine doing our Shopify store without flow.

Great app! Some more inputs and scenarios would be excellent; for example the ability to start a flow based on order edits

Super smart - but could use som AI in the interface to make it easier for us "no programmers" - but great to have...

missing lots of shopify values. e.g. i can look up discounts but not create or apply existing ones? Lots of potential with Flow but currently seems half baked.

Es la mejor aplicación para email marketing. Fácil de usar, y muy adaptable en todos los sentidos.

Shopify Flow is a powerful and practical tool once you get the hang of it. The automation features are useful. Once flows are properly set up, they trigger reliably and help save a lot of manual work. That said, the app can be a bit sluggish at times. It takes a while to load all the flows, and navigating through larger or more complex workflows can feel slow. But despite that, it's definitely a valuable addition to our Shopify toolkit.

Need ability to filter which tags trigger the journey. Currently, the system gets bogged down by multiple journeys that are get triggered every time a tag is added.

I still can’t believe Shopify Flow is completely free. It’s a powerful, intuitive, and beautifully integrated tool that feels like it should cost hundreds per month. After wasting far too much time and energy with Klaviyo — which I found clunky, overly complicated, and painfully slow — switching to Flow felt like a breath of fresh air. With Flow, I can easily automate tasks that used to be a nightmare: sending targeted emails based on customer segments, tagging VIP clients, flagging suspicious orders, managing internal alerts… all with just a few clicks and no coding required. It’s fast. It’s reliable. It works. Unlike Klaviyo, which constantly felt like a battle against the tool itself, Flow lets you focus on growing your business, not troubleshooting bugs or getting lost in a jungle of confusing settings. Free. Integrated. Powerful. This is a true game changer. Highly recommended.

Livechanging. I am finally able to automate some stupid tasks. Setting up more complicated tasks requires understanding how Shopify manages things internally. Though I am a developer I don't think Non-Developers can handle this beast. Anyways I love it :-)

Game changer. Use the templates and modify them to find a solution to many needs, requirements or issues

I am really loving this app so far. It is so helpful and has so many options, and you can really find a way to work it in your favor.

not easy to search certain trigger, i get suggest from sidekick. I wish sidekick can one key generate flow for me