Good app, despite having some limitations, especially regarding returns and exchanges, as the points for returns are not automatically deducted. For high-volume stores like ours, this is a real problem. We reached out to support, and they mentioned that they would add it to the roadmap for implementation soon. We hope they do it as soon as possible. Best regards.

This is a great app. We had a Loyalty program on our site in no time. I Wish it could embed in the customer's account or have its own page but other than that its very good

One of the best Loyalty Apps I have come across and deciding to use this was and to migrate our webstores to it was an easy decision. It offered us features not standard on most of the Shopify Loyalty Apps. The pricing was also not based on the amount of customers already registered with us. We migrated from Magento and have 20,000 customers which means many of the apps want a lot of money but not Essential Apps who have a very fair pricing structure and a well thought out app which offers features normally only found in the more expensive apps. I am very happy and I intend to move all 4 of our Shopify stores to the Essentials VIP Loyalty Program over the next few days. Giving this was 5 Stars was easy given the features and how easy it was to setup which took less than 30 minutes. We are based in Ireland and our websites are within the EU.

Essential Loyalty has been a game-changer for my business. It offers all the key features needed to build and grow a successful rewards program without being overly complicated. The setup was incredibly smooth—I had everything up and running with zero issues. When I reached out to support to clarify a few features and ask about future updates, they responded immediately with detailed, helpful answers, which made the experience even better.

We received a warm welcome, and the support team was incredibly helpful in answering all our questions. The loyalty program setup process was smooth and easy, making it a great experience from the start. So far, the service has been excellent, and we’re very happy with the app. Thanks!

It is a great APP, it has everything you need. It has all the necessary rewards to build customer loyalty, free shipping, discount voucher, free product. Programs to create client categories by status (gold, silver, bronze) depending on the number of points that you, as administrator of the APP, define. It is very very customizable, you can add expiration to the points, You can add or deduct customers' balance. I personally review each App before installing it because they could alter my store settings, but this APP is very friendly even with that. The support team helped me redirect me to create a custom user account. They respond very quickly, are very efficient and responsible. I RECOMMEND IT 100%. Thank you !!

This app is super easy to use and has all the features you need for a great loyalty program. Plus, it’s really customizable to fit your needs. By the way excelent customer support!

Very pleased with this loyalty and rewards app. It's intuitive to use, entire experience has been smooth and hassle-free.

The app works perfectly, offering plenty of customization options. Customer support is quick to respond to any issues. Highly recommend

So far, one of the most user-friendly loyalty program app in the marketplace. Easy to use, customize based on your brand styleguide. Would definitely recommend this app to others!