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Customer reviews: Essential VIP Loyalty Program

Develop by Essential Apps
<h3>What Merchants Think</h3> <p>Merchants are overwhelmingly positive about the "Essential VIP Loyalty Program" app, emphasizing its user-friendly interface and wide range of features that cater to different business needs. The app is noted for being straightforward to set up and offers excellent customization options, suitable for building effective rewards programs. Consistently praised is the responsive and helpful customer support, contributing significantly to the overall satisfaction of users. Merchants find the app invaluable for driving customer engagement and loyalty.</p> <h3>Key Strengths</h3> <ul> <li>Easy setup and user-friendly interface.</li> <li>Highly customizable to fit specific business needs.</li> <li>Comprehensive rewards and point system, including tiers like gold, silver, and bronze.</li> <li>Excellent customer support with quick and effective responses.</li> <li>Variety of features such as points expiration and balance adjustments.</li> <li>Seamless integration with existing brand style guides.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Some users might initially worry about potential app interference with store settings, although the app is noted to be friendly in this respect.</li> </ul> <h3>Final Thoughts</h3> <p>The "Essential VIP Loyalty Program" app receives high praise for enhancing customer engagement through an intuitive and customizable platform. It stands out as an effective tool for building customer loyalty, providing a comprehensive suite of features while maintaining ease of use and offering outstanding customer support. Merchants widely recommend it for those looking to establish or enhance their loyalty programs.</p>

Reviews (62)

Overall rating
5

What Merchants Think

Merchants are overwhelmingly positive about the "Essential VIP Loyalty Program" app, emphasizing its user-friendly interface and wide range of features that cater to different business needs. The app is noted for being straightforward to set up and offers excellent customization options, suitable for building effective rewards programs. Consistently praised is the responsive and helpful customer support, contributing significantly to the overall satisfaction of users. Merchants find the app invaluable for driving customer engagement and loyalty.

Key Strengths

  • Easy setup and user-friendly interface.
  • Highly customizable to fit specific business needs.
  • Comprehensive rewards and point system, including tiers like gold, silver, and bronze.
  • Excellent customer support with quick and effective responses.
  • Variety of features such as points expiration and balance adjustments.
  • Seamless integration with existing brand style guides.

Common Concerns

  • Some users might initially worry about potential app interference with store settings, although the app is noted to be friendly in this respect.

Final Thoughts

The "Essential VIP Loyalty Program" app receives high praise for enhancing customer engagement through an intuitive and customizable platform. It stands out as an effective tool for building customer loyalty, providing a comprehensive suite of features while maintaining ease of use and offering outstanding customer support. Merchants widely recommend it for those looking to establish or enhance their loyalty programs.

FCPX Full Access

Mar 24, 2025  on Shopify

So far, so good. The app integrates relatively complicated features in a sleek UI, one of those features I'm sure will get better over time as users adopt it and begins to work up points

Oliver Rose Designs

Mar 22, 2025  on Shopify

I am so happy with this app, I have used another app from the same company for a while and I was just as happy (if not more) with this Loyalty App, it has pretty much everything you could want and doesn't cost the earth, thank you!

Mamás Mateas

Mar 15, 2025  on Shopify

Good app, despite having some limitations, especially regarding returns and exchanges, as the points for returns are not automatically deducted. For high-volume stores like ours, this is a real problem. We reached out to support, and they mentioned that they would add it to the roadmap for implementation soon. We hope they do it as soon as possible. Best regards.

ToyRift

Mar 09, 2025  on Shopify

This is a great app. We had a Loyalty program on our site in no time. I Wish it could embed in the customer's account or have its own page but other than that its very good

GAMEFORCE.IE

Feb 21, 2025  on Shopify

One of the best Loyalty Apps I have come across and deciding to use this was and to migrate our webstores to it was an easy decision. It offered us features not standard on most of the Shopify Loyalty Apps. The pricing was also not based on the amount of customers already registered with us. We migrated from Magento and have 20,000 customers which means many of the apps want a lot of money but not Essential Apps who have a very fair pricing structure and a well thought out app which offers features normally only found in the more expensive apps. I am very happy and I intend to move all 4 of our Shopify stores to the Essentials VIP Loyalty Program over the next few days. Giving this was 5 Stars was easy given the features and how easy it was to setup which took less than 30 minutes. We are based in Ireland and our websites are within the EU.

TeeStitch Apparel

Feb 18, 2025  on Shopify

Essential Loyalty has been a game-changer for my business. It offers all the key features needed to build and grow a successful rewards program without being overly complicated. The setup was incredibly smooth—I had everything up and running with zero issues. When I reached out to support to clarify a few features and ask about future updates, they responded immediately with detailed, helpful answers, which made the experience even better.

HOT Agency

Feb 14, 2025  on Shopify

We received a warm welcome, and the support team was incredibly helpful in answering all our questions. The loyalty program setup process was smooth and easy, making it a great experience from the start. So far, the service has been excellent, and we’re very happy with the app. Thanks!

Boulevard [ Blv ] Palace

Feb 07, 2025  on Shopify

It is a great APP, it has everything you need. It has all the necessary rewards to build customer loyalty, free shipping, discount voucher, free product. Programs to create client categories by status (gold, silver, bronze) depending on the number of points that you, as administrator of the APP, define. It is very very customizable, you can add expiration to the points, You can add or deduct customers' balance. I personally review each App before installing it because they could alter my store settings, but this APP is very friendly even with that. The support team helped me redirect me to create a custom user account. They respond very quickly, are very efficient and responsible. I RECOMMEND IT 100%. Thank you !!

Carolinashop.lt

Feb 05, 2025  on Shopify

This app is super easy to use and has all the features you need for a great loyalty program. Plus, it’s really customizable to fit your needs. By the way excelent customer support!

Forest Rent

Feb 03, 2025  on Shopify

Very pleased with this loyalty and rewards app. It's intuitive to use, entire experience has been smooth and hassle-free.

Linen Tales

Jan 30, 2025  on Shopify

The app works perfectly, offering plenty of customization options. Customer support is quick to respond to any issues. Highly recommend

Evershop.lt

Jan 30, 2025  on Shopify

So far, one of the most user-friendly loyalty program app in the marketplace. Easy to use, customize based on your brand styleguide. Would definitely recommend this app to others!

HORZO

Jan 29, 2025  on Shopify

Amazing Team! Love that they have a super easy interface! Can't wait to see the upcoming loyalty features!

GlamoraBeauty

Jan 29, 2025  on Shopify

I'll say this - it's a wonderful app. I have already used this app for several projects, clients are always drawn to using the app, they try to collect points and are very interested in that process. From ease of use to a wide variety of useful features, I'm glad that I found this app :)

The Bug Note

Jan 14, 2025  on Shopify

Great loyalty program app! This app makes it easy to create a fun and customisable loyalty program. I love how I can set up points, rewards, referrals, and VIP tiers to fit my store. It’s super simple to use, and the widget matches my brand perfectly. Great way to keep customers coming back! Thank you!

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