Some features haven't been built out yet which I hope will come along (searching members by first AND last name; sorting members by number of points or orders; seeing more Member Activity history than the 7 most recent events; hard to identify/view members' points redemption events). Overall though this app was easy to integrate and support was helpful in addressing a bug I experienced at the start.

Absolutely love this app! Super easy to set up, completely free with no hidden limits, and it works flawlessly. The loyalty rewards system looks clean, professional, and integrates perfectly with our store. It's rare to find apps that offer so much value without any catches. Big shoutout to the team for creating something this good—and keeping it free! Highly recommend for anyone looking to level up their customer experience.

Super easy to set up and all my customers are automatically signed up to it when they buy anything, bringing them back for more! Great app

This app was essential to my migration to shopify since my previous cart had a built-in reward point system. However this offers so much more with the combination of rewards and referrals. Awesome so far.

I’ve used a number of loyalty apps before, but this one completely exceeded my expectations. From the moment I downloaded it, everything felt seamless. The interface is clean, modern, and very user-friendly. I didn’t have to waste time figuring things out — the layout is intuitive, and all the important features are just a tap away. One of the things I love most about this app is how it keeps track of my rewards and points in real time. Every purchase I make gets instantly recorded, and I can easily see how many points I’ve earned and what I can redeem. No lag, no glitches — just instant updates and easy navigation. The app also sends helpful notifications, like when I’ve earned a new reward or when there’s a special promotion for members. It makes me feel engaged and appreciated as a customer. The reward options are actually useful too — not just random items, but meaningful discounts, early access to new products, and even exclusive gifts. I also really like that the app doesn’t just focus on purchases. It rewards me for referrals, social shares, and even writing reviews. It’s a well-rounded system that encourages more than just buying — it builds a connection between the customer and the brand. Overall, this app is the perfect example of how a loyalty program should be run. It’s smart, reliable, beautifully designed, and packed with features that make me want to keep coming back. I honestly wish more brands had apps like this. Highly recommend it!

A Game-Changer for Our Business! Installing the Essential VIP Loyalty Program was one of the best decisions we’ve made for our store. It’s simple to set up, incredibly user-friendly, and our customers absolutely love it! They enjoy earning rewards and feeling recognized for their loyalty—and we love seeing them return more often and engage with our brand on a deeper level. From our side, it’s been smooth and efficient. The backend is easy to navigate, and the support team has been responsive and helpful every step of the way. It’s added real value to our business and strengthened our customer relationships in a meaningful way. Highly recommend this program to other small business owners looking to boost engagement and give their shoppers a reason to keep coming back!

I've been using apps from these folks and am I happy about sharing this review. All their apps, this one included are nice and clean, easy to use and solidly built. This team is a great addition to the Shopify family. Cheers

We have been using the app for over a week now and have had no problems. The app has everything you need to launch a rewards programme and its fully customisable. Support is quick to respond and resolve any queries. We are very happy with the app

So far, so good. The app integrates relatively complicated features in a sleek UI, one of those features I'm sure will get better over time as users adopt it and begins to work up points

I am so happy with this app, I have used another app from the same company for a while and I was just as happy (if not more) with this Loyalty App, it has pretty much everything you could want and doesn't cost the earth, thank you!

Good app, despite having some limitations, especially regarding returns and exchanges, as the points for returns are not automatically deducted. For high-volume stores like ours, this is a real problem. We reached out to support, and they mentioned that they would add it to the roadmap for implementation soon. We hope they do it as soon as possible. Best regards.

This is a great app. We had a Loyalty program on our site in no time. I Wish it could embed in the customer's account or have its own page but other than that its very good

One of the best Loyalty Apps I have come across and deciding to use this was and to migrate our webstores to it was an easy decision. It offered us features not standard on most of the Shopify Loyalty Apps. The pricing was also not based on the amount of customers already registered with us. We migrated from Magento and have 20,000 customers which means many of the apps want a lot of money but not Essential Apps who have a very fair pricing structure and a well thought out app which offers features normally only found in the more expensive apps. I am very happy and I intend to move all 4 of our Shopify stores to the Essentials VIP Loyalty Program over the next few days. Giving this was 5 Stars was easy given the features and how easy it was to setup which took less than 30 minutes. We are based in Ireland and our websites are within the EU.

Essential Loyalty has been a game-changer for my business. It offers all the key features needed to build and grow a successful rewards program without being overly complicated. The setup was incredibly smooth—I had everything up and running with zero issues. When I reached out to support to clarify a few features and ask about future updates, they responded immediately with detailed, helpful answers, which made the experience even better.

We received a warm welcome, and the support team was incredibly helpful in answering all our questions. The loyalty program setup process was smooth and easy, making it a great experience from the start. So far, the service has been excellent, and we’re very happy with the app. Thanks!

It is a great APP, it has everything you need. It has all the necessary rewards to build customer loyalty, free shipping, discount voucher, free product. Programs to create client categories by status (gold, silver, bronze) depending on the number of points that you, as administrator of the APP, define. It is very very customizable, you can add expiration to the points, You can add or deduct customers' balance. I personally review each App before installing it because they could alter my store settings, but this APP is very friendly even with that. The support team helped me redirect me to create a custom user account. They respond very quickly, are very efficient and responsible. I RECOMMEND IT 100%. Thank you !!

This app is super easy to use and has all the features you need for a great loyalty program. Plus, it’s really customizable to fit your needs. By the way excelent customer support!

Very pleased with this loyalty and rewards app. It's intuitive to use, entire experience has been smooth and hassle-free.

The app works perfectly, offering plenty of customization options. Customer support is quick to respond to any issues. Highly recommend

So far, one of the most user-friendly loyalty program app in the marketplace. Easy to use, customize based on your brand styleguide. Would definitely recommend this app to others!