Shopify Ecommerce support apps

Helpify24

$120 / Month

7.8

4 Reviews

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Ti aiuta a migliorare le vendite e la gestione del tuo store.

Live chat

Content creation

Social media management

Ticket support

App installation

Newsletter support

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HelpDesk for Ecommerce support

$34-$59 / Month

6.2

1 Reviews

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Automated help desk for smart, team-based ticket resolution Show more

HelpDesk for Ecommerce Support is a comprehensive platform designed to enhance customer service by centralizing all communications such as emails, website forms, and chats into a single, secure inbox. By leveraging AI and automation, the app ensures rapid, multichannel response capabilities, minimizing customer wait times and enhancing service efficiency. Its seamless integration with popular apps allows it to fit effortlessly into existing workflows, improving process continuity. The app's advanced collaboration features enable teams to organize work better and respond to queries more swiftly, boosting overall productivity. With access to customer purchase history, HelpDesk enables support agents to offer personalized responses, fostering trust and nurturing long-term customer relationships. Additionally, the platform's intuitive workflows, macros, and AI-driven tools help automate ticket resolutions and streamline communication, ensuring professional consistency.

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Automated responses

Team collaboration

Centralized inbox

Purchase history access

Ai ticket summaries

Custom message design

Full.do support widget

$99-$1100 / Month

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"Seamless eCommerce support: Real-time chat and voice for personalized service." Show more

The Full.do Support Widget revolutionizes customer service in eCommerce by enabling direct customer and agent interaction via voice or chat calls directly from the browser. As soon as a new customer visits your site, the app automatically identifies their language and location, seamlessly connecting them to a suitable representative for a personalized, real-time experience. By integrating with your store's backend, Full.do provides access to inventory, product details, and order information, empowering reps to efficiently handle queries, assist with returns, modify orders, check stock levels, and offer tailored recommendations. This personalized support enhances conversion rates, boosts cart sizes, and encourages repeat business, effectively bringing back the human touch to online shopping. Full.do offers comprehensive, round-the-clock customer support at a fraction of the cost, ensuring your online store remains connected with every customer. Enhance your eCommerce platform with Full.do, the future of experiential eCommerce, transforming every shopping journey into an engaging, end-to-end personal experience.

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Order management

Real-time chat

Personalized service

Voice support

Language auto-detection

Location-based rep connection

eDesk

(1/5)

2 Reviews

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Centralize eCommerce support: messages, orders, and insights with AI automation. Show more

eDesk is a cutting-edge eCommerce helpdesk solution specifically designed for multichannel merchants, offering seamless integrations with over 300 native marketplaces, social channels, and platforms like Wix. It centralizes all your messages, orders, and order information, streamlining customer support by embedding vital order details directly into the workflow. Powered by AI, eDesk enhances productivity and customer satisfaction through automatic language translation and intelligent automation. Its focus on eCommerce allows online retailers to provide exceptional customer service across all sales channels, boosting business reputation and efficiency. With eDesk, managing multichannel eCommerce support becomes smarter and more effective, empowering merchants to elevate their service standards effortlessly.

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Language translation

Ai automation

Centralized messages

Integrated orders

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Lifesight Ecommerce Marketing

$15 / Month

7.8

5 Reviews

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Smart Email, SMS, Forms & pre-built Flows for eCommerce growth

Pre-built templates

Real-time insights

Unified touchpoints

Scalable messaging

Ready flow recipes

Ai-powered segments

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VBOUT Ecommerce Marketing

$100-$300 / Month

7.8

1 Reviews

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Ecommerce marketing automation platform Show more

VBOUT Ecommerce Marketing for Shopify is an all-in-one solution for enhancing your online store's marketing efforts. It enables you to elevate brand awareness through comprehensive outreach campaigns, including email, social media, SMS, and web push notifications. The platform empowers you to drive sales by employing proven ecommerce marketing strategies tailored to your needs. With its robust reporting tools, you can create insightful e-commerce reports that provide valuable data to enhance business decisions. VBOUT's versatile AI chatbot is designed to be trained on your store data, effectively handling customer inquiries across multiple channels like web chat, Facebook Messenger, and SMS. The app also features a user-friendly drag-and-drop campaign builder, facilitating email, SMS, web push, and retargeting initiatives. Additionally, the deep data synchronization between your Shopify store and VBOUT ensures that customer and order information is seamlessly integrated for optimal marketing outcomes.

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Sms marketing

Email marketing

Web push notifications

Drag and drop builder

Multi-channel ai chatbot

Retargeting campaigns

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eCommerce Store by POWR

$5.59 / Month

8.2

615 Reviews

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"Streamline sales with customizable eCommerce features and seamless PayPal integration."

Email download links

Flexible design options

Customizable ecommerce features

Seamless paypal integration

Sell products and downloads

Multiple payment currencies

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ASG ‑ Ecommerce AI Chatbot

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Order Tracking, Support, Product Discovery

Order tracking

Lead capture

Tailored experiences

Round-the-clock support

In-bot product search

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UPS Shipping (Official)

8

76 Reviews

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UPS eCommerce Shipping Automation Powered by Itembase

Shipping automation

Bulk label printing

Shipment tracking

Multi-channel syncing

Workflow customization

Sender defaults setup

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Shiprocket: eCommerce Shipping

$17-$52 / Month

6.5

678 Reviews

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eCommerce Shipping Solution Powering 2 Lac+ Online Sellers Show more

Shiprocket: eCommerce Shipping is a powerful tool designed for eCommerce and D2C brands looking to streamline their shipping processes. This app offers a unified interface that supports seamless integration with Shopify, allowing businesses to efficiently manage their orders using over 25 courier partners. Catering specifically to small and medium-sized businesses, Shiprocket enables hassle-free shipping to more than 24,000 pincodes across India and 220+ countries and territories globally. Key features include the innovative Courier Recommendation Engine (CORE) for optimal courier selection, competitive shipping rates, and a branded tracking page to enhance customer experience. The app provides instant order updates via email, WhatsApp, and SMS, ensuring that customers are always informed about their deliveries. Additional services include automated shipping workflows, returns and refund management, and efficient buyer communication, making Shiprocket an indispensable tool for businesses aiming to simplify and enhance their shipping operations.

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Returns management

International shipping

Branded tracking page

Competitive shipping rates

Courier recommendation

Refund management

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Contlo ‑ Marketing & Helpdesk

7.5

69 Reviews

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AI-Native Ecommerce Marketing & Helpdesk in a single Platform

Automated customer journeys

Ai personalized campaigns

360° customer data

Omnichannel conversation management

Instant resolutions

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ShipHero Inventory & Shipping

$3000 / Month

7.4

152 Reviews

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Giving your brand eCommerce fulfillment superpowers. Show more

ShipHero Inventory & Shipping is a cutting-edge Warehouse Management Software (WMS) tailored specifically for eCommerce brands seeking to optimize their warehouse operations. By leveraging industry-leading technology and powerful tools, the app addresses common pain points experienced in daily warehouse activities. With practical implementation in ShipHero's eight strategically located warehouses across North America, the software promises real-world reliability and efficiency improvement. It significantly reduces mistakes and mis-picks, lowering overall warehouse costs and enhancing operational efficiency. Users gain end-to-end visibility with features like ParcelView and PostHero, ensuring smooth oversight of the entire inventory and shipping process. The app further distinguishes itself with outstanding client support, ensuring users have a seamless experience as they transform their warehouse management strategies. For a comprehensive understanding, users are encouraged to explore demonstration videos on YouTube or witness the WMS in action by visiting one of ShipHero’s warehouses.

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Warehouse management

End-to-end visibility

Reduce costs

Reduce mistakes

Increase efficiency

Replo Landing Page Designer

$99-$499 / Month

7.3

80 Reviews

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Ultra-customizable landing pages for serious ecommerce teams Show more

Replo Landing Page Designer is an innovative tool designed specifically for Shopify merchants who want to create dynamic online store experiences without the need for custom theme development. With an extensive library of over 100 expertly designed templates, users can quickly get started by dragging and dropping elements to build visually appealing and performance-optimized pages. The platform offers hundreds of built-in Online Store 2.0 sections and page templates, allowing marketing teams to maintain consistent branding across all pages effortlessly. For those who need additional support, the Replo Experts network is available to assist in creating beautiful and responsive pages using native Shopify functionality and analytics. Merchants can easily launch new landing pages, home pages, blogs, product pages, and custom 2.0 sections, significantly reducing time to market. Furthermore, Replo includes built-in experiments such as A/B testing, enabling users to maximize their site’s performance through data-driven insights.

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Customizable templates

A/b testing

Native shopify integration

Built-in sections

Rapid page creation

On-brand experiences

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ShopSmart AI‑Powered eCommerce

$99-$699 / Month

7.8

3 Reviews

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ShopSmart's AI-Powered Ecommerce - Natural Language Shopping Show more

ShopSmart AI‑Powered eCommerce is a revolutionary app designed to enhance the online shopping experience by translating natural language queries into curated shopping carts that span diverse product categories. By analyzing your entire product catalog, ShopSmart offers precise recommendations tailored to each consumer's unique needs. The app leverages advanced natural language processing to understand detailed and nuanced shopper requests, delivering personalized shopping experiences. Customers can refine their preferences and receive recommendations that align perfectly with their taste and style, ultimately preventing cart abandonment by simplifying searches and accelerating product matching. Beyond driving engagement, ShopSmart equips customers with all necessary information to make confident purchasing decisions. Additionally, it uncovers invaluable customer insights and enhances product experiences through detailed analytics, making it an essential tool for modern eCommerce platforms.

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Customer engagement

Customer insights

Product analytics

Precise recommendations

Natural language processing

Tailored experiences

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Arty ‑ 3D model viewer

$19-$39 / Month

7.8

12 Reviews

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The eCommerce revolution starts with 3D and AR

Product synchronization

3d and ar

Interactive playground

Conversion increase

Product visualization

3d model scanning

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SELLOSHIP

7.8

2 Reviews

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Logistics Aggregator for Ecommerce businesses Show more

Selloship is a comprehensive logistics app designed to streamline your shipping needs in India by negotiating the best rates with top courier partners. Say goodbye to the hassle of dealing with multiple courier companies, as Selloship secures the most competitive delivery prices for you, allowing you to save more on shipments. With established courier partnerships across India, your products reach customers nationwide with ease. The app offers flexibility in payment options, enabling you to choose between cash on delivery (COD) or pre-paid methods for your customer transactions. Selloship leverages AI-powered technology to optimize shipping processes and reduce return-to-origin (RTO) rates, enhancing efficiency and cost-effectiveness. Get real-time insights and manage your logistics seamlessly with a user-friendly dashboard designed to track shipments and facilitate timely action. Experience personalized support with a dedicated relationship manager, eliminating the need for prolonged email correspondence with support teams.

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Minimal shipment prices

Multiple courier partners

Cod option

Pre-paid payment options

Ai-powered rto reduction

Shipment tracking dashboard

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Fulfil.IO Retail ERP

7.5

15 Reviews

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The ERP designed for eCommerce & wholesale merchants

Inventory management

Warehouse management

Centralized order management

Automate purchasing

Manufacturing workflows

Native reporting

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CM Commerce: Email Marketing

8

1,148 Reviews

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Launch eCommerce automations with one click and see returns. Show more

CM Commerce: Email Marketing is a powerful tool designed to elevate your brand's digital marketing strategy by seamlessly integrating with Shopify. This app effortlessly syncs customer and order data, enabling you to create dynamic customer profiles and segmented lists for personalized, branded email campaigns. By leveraging user-generated content, CM Commerce enhances customer engagement and fosters trust in your brand. The app's advanced features, like abandoned cart emails, help reduce cart abandonment, driving up your revenue. It also offers tools to optimize email campaigns, ensuring that your most opened and clicked messages are effective. With CM Commerce, building robust subscriber lists and executing personalized campaigns becomes a streamlined process, significantly boosting your conversion rates and sales.

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Personalized campaigns

Shopify integration

Abandoned cart emails

Optimize campaigns

Subscriber list building

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Finaloop

$65-$395 / Month

7.9

28 Reviews

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Full bookkeeping service & inventory management for ecommerce

Inventory management

Automated accounting

Ecommerce integration

Real-time bookkeeping

100% accuracy

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Metizsoft Easy Ecommerce Poll

$1.99 / Month

(3/5)

1 Reviews

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Customizable poll for collecting customer survey easily.

Customizable options

Unlimited polls

Multiple placement

Embeddable app

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Shopify Ecommerce support apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 2 Apps

Helpify24

HelpDesk for Ecommerce support

Full.do support widget

eDesk

Lifesight Ecommerce Marketing

VBOUT Ecommerce Marketing

eCommerce Store by POWR

ASG ‑ Ecommerce AI Chatbot

UPS Shipping (Official)

Shiprocket: eCommerce Shipping

Contlo ‑ Marketing & Helpdesk

ShipHero Inventory & Shipping

Replo Landing Page Designer

ShopSmart AI‑Powered eCommerce

Arty ‑ 3D model viewer

SELLOSHIP

Fulfil.IO Retail ERP

CM Commerce: Email Marketing

Finaloop

Metizsoft Easy Ecommerce Poll