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HelpDesk for Ecommerce support

HelpDesk for Ecommerce support

  • Free App
7.7
2 Reviews

Automated help desk for smart, team-based ticket resolution Show more

HelpDesk for Ecommerce Support is a comprehensive customer service application designed to streamline and enhance the support experience for online retailers. Tailored specifically for the fast-paced world of ecommerce, this app integrates seamlessly with popular ecommerce platforms, enabling businesses to manage customer inquiries more efficiently. With features like AI-driven ticket automation, multi-channel support, and real-time chat, HelpDesk allows support teams to respond faster and resolve issues more effectively, ensuring higher customer satisfaction. The intuitive dashboard provides insightful analytics, helping businesses track performance metrics and identify areas for improvement. Additionally, HelpDesk's robust collaboration tools foster seamless team communication, empowering support agents to deliver consistent and personalized assistance. With security and scalability at its core, HelpDesk for Ecommerce Support is the ideal solution for businesses aiming to elevate their customer service standards.
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Team collaboration
Automated ticketing
Smart resolution
HelpDesk for Ecommerce support

HelpDesk for Ecommerce support

  • $34-$59 / Month
7.7
2 Reviews
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Automated help desk for smart, team-based ticket resolution Show more

HelpDesk for Ecommerce Support is a comprehensive platform designed to enhance customer service by centralizing all communications such as emails, website forms, and chats into a single, secure inbox. By leveraging AI and automation, the app ensures rapid, multichannel response capabilities, minimizing customer wait times and enhancing service efficiency. Its seamless integration with popular apps allows it to fit effortlessly into existing workflows, improving process continuity. The app's advanced collaboration features enable teams to organize work better and respond to queries more swiftly, boosting overall productivity. With access to customer purchase history, HelpDesk enables support agents to offer personalized responses, fostering trust and nurturing long-term customer relationships. Additionally, the platform's intuitive workflows, macros, and AI-driven tools help automate ticket resolutions and streamline communication, ensuring professional consistency.
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Automated responses
Team collaboration
Centralized inbox
Purchase history access
Ai ticket summaries
Custom message design
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Helpify24

Helpify24

  • $120 / Month
  • 3 Days Free Trial
7.8
4 Reviews
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Ti aiuta a migliorare le vendite e la gestione del tuo store. Show more

Helpify24 is a dedicated support app designed to assist ecommerce businesses in managing their daily challenges efficiently. With a team of online operators, the app offers concrete solutions by enabling users to open service requests directly on the platform. Clients can engage in real-time via Live Chat if agents are available, or opt to create a Ticket that is guaranteed a response within 24 hours. Beyond simply being a cloud-based agency, Helpify24 serves as a reliable point of reference for various needs. The app extends its support to include the installation of new apps and features on Shopify, visual content creation and modification, and guidance in crafting emails and newsletters. Helpify24 also provides valuable advice for effectively managing social media platforms like Instagram, Facebook, and TikTok, ensuring comprehensive assistance for growing your online presence.
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Live chat
Content creation
Social media management
Ticket support
App installation
Newsletter support
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Full.do support widget

Full.do support widget

  • $99-$1100 / Month
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"Seamless eCommerce support: Real-time chat and voice for personalized service." Show more

The Full.do Support Widget revolutionizes customer service in eCommerce by enabling direct customer and agent interaction via voice or chat calls directly from the browser. As soon as a new customer visits your site, the app automatically identifies their language and location, seamlessly connecting them to a suitable representative for a personalized, real-time experience. By integrating with your store's backend, Full.do provides access to inventory, product details, and order information, empowering reps to efficiently handle queries, assist with returns, modify orders, check stock levels, and offer tailored recommendations. This personalized support enhances conversion rates, boosts cart sizes, and encourages repeat business, effectively bringing back the human touch to online shopping. Full.do offers comprehensive, round-the-clock customer support at a fraction of the cost, ensuring your online store remains connected with every customer. Enhance your eCommerce platform with Full.do, the future of experiential eCommerce, transforming every shopping journey into an engaging, end-to-end personal experience.
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Order management
Real-time chat
Personalized service
Voice support
Language auto-detection
Location-based rep connection
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eDesk

eDesk

  • Free App
(1/5)
2 Reviews
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Centralize eCommerce support: messages, orders, and insights with AI automation. Show more

eDesk is a cutting-edge eCommerce helpdesk solution specifically designed for multichannel merchants, offering seamless integrations with over 300 native marketplaces, social channels, and platforms like Wix. It centralizes all your messages, orders, and order information, streamlining customer support by embedding vital order details directly into the workflow. Powered by AI, eDesk enhances productivity and customer satisfaction through automatic language translation and intelligent automation. Its focus on eCommerce allows online retailers to provide exceptional customer service across all sales channels, boosting business reputation and efficiency. With eDesk, managing multichannel eCommerce support becomes smarter and more effective, empowering merchants to elevate their service standards effortlessly.
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Language translation
Ai automation
Centralized messages
Integrated orders
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Webkul Helpdesk Support‑UVdesk

Webkul Helpdesk Support‑UVdesk

  • $36 / Month
  • 30 Days Free Trial
7.7
19 Reviews
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Customer support with social media & marketplace [eBay,amazon] Show more

Webkul Helpdesk Support-UVdesk is a comprehensive helpdesk solution designed to centralize customer support inquiries across multiple channels. With seamless integration with Shopify, merchants can effortlessly access order details for real-time order validation and manage multiple Shopify stores from a single platform. The app offers personalized templates and automated workflows to enhance efficiency and reduce response times, allowing support teams to deliver faster and more effective solutions. UVdesk ensures streamlined customer support management by providing a unified dashboard for monitoring inquiries and evaluating support staff performance. This enhanced oversight helps boost productivity and fosters better customer relationships. Additionally, features like custom forms allow customers to easily submit queries directly from the Shopify storefront, resulting in a smoother support experience. Overall, Webkul Helpdesk Support-UVdesk is an invaluable tool for businesses looking to optimize their customer support processes and elevate customer satisfaction.
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Social media integration
Ticket conversion
Marketplace integration
Service ticket management
Support workflow automation
Multi-channel support
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Lifesight Ecommerce Marketing

Lifesight Ecommerce Marketing

  • $15 / Month
  • Free Plan Available
  • 30 Days Free Trial
7.8
5 Reviews
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Smart Email, SMS, Forms & pre-built Flows for eCommerce growth

Pre-built templates
Real-time insights
Unified touchpoints
Scalable messaging
Ready flow recipes
Ai-powered segments
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VBOUT Ecommerce Marketing

VBOUT Ecommerce Marketing

  • $100-$300 / Month
  • Free Plan Available
  • 14 Days Free Trial
7.8
1 Reviews
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Ecommerce marketing automation platform Show more

VBOUT Ecommerce Marketing for Shopify is an all-in-one solution for enhancing your online store's marketing efforts. It enables you to elevate brand awareness through comprehensive outreach campaigns, including email, social media, SMS, and web push notifications. The platform empowers you to drive sales by employing proven ecommerce marketing strategies tailored to your needs. With its robust reporting tools, you can create insightful e-commerce reports that provide valuable data to enhance business decisions. VBOUT's versatile AI chatbot is designed to be trained on your store data, effectively handling customer inquiries across multiple channels like web chat, Facebook Messenger, and SMS. The app also features a user-friendly drag-and-drop campaign builder, facilitating email, SMS, web push, and retargeting initiatives. Additionally, the deep data synchronization between your Shopify store and VBOUT ensures that customer and order information is seamlessly integrated for optimal marketing outcomes.
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Sms marketing
Email marketing
Web push notifications
Drag and drop builder
Multi-channel ai chatbot
Retargeting campaigns
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eCommerce Store by POWR

eCommerce Store by POWR

  • $5.59 / Month
  • Free Plan Available
8.2
615 Reviews
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"Streamline sales with customizable eCommerce features and seamless PayPal integration." Show more

eCommerce Store by POWR is an all-in-one solution designed to help businesses seamlessly manage online product sales and digital downloads. This versatile app allows you to sell physical products, digital goods, and subscriptions, offering customizable billing intervals and a seamless checkout experience with integration options like PayPal and Stripe. It supports transactions in 25 different currencies and even allows offline payment options for wider customer accessibility. Enhance the shopping experience with features like product photo galleries, lightbox effects for detailed product views, and customizable tax and shipping costs. After purchase, customers are automatically redirected to another page or product, and digital download buyers receive unique download links via email. The app's flexible design lets you personalize the store's look with custom colors, fonts, and more, while offering tools like discount codes to boost sales. Additionally, you can create multiple online stores tailored to your different websites, making it a comprehensive solution for expanding your business online.
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Email download links
Flexible design options
Customizable ecommerce features
Seamless paypal integration
Sell products and downloads
Multiple payment currencies
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Fullcourt

Fullcourt

  • Free App
  • New
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The simple, easy-to-use, affordable ecommerce helpdesk Show more

Fullcourt is a powerful ecommerce helpdesk designed to streamline customer support for Shopify stores by consolidating all support channels into a single interface. It integrates email, Instagram, and Facebook messages into one unified inbox, enabling your team to respond to customer inquiries faster and with greater organization. Fullcourt allows users to efficiently manage orders by editing, refunding, and duplicating them directly within the app, significantly reducing time spent and minimizing errors. It provides comprehensive access to order details and past conversation history, ensuring your team can handle customer issues with complete context. To enhance workflow management, Fullcourt facilitates the assignment of tickets, addition of internal notes, and usage of tags to keep everything organized. Additionally, its robust search features allow team members to quickly find messages, orders, and conversations, ensuring accurate and timely responses to customer needs.
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Order management
Efficient search
Unified inbox
Customer context
Team workflow organization
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ASG ‑ Ecommerce AI Chatbot

ASG ‑ Ecommerce AI Chatbot

  • Free App
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Order Tracking, Support, Product Discovery Show more

ASG ‑ Ecommerce AI Chatbot, also known as AIShopGenie, is a groundbreaking tool designed to revolutionize the eCommerce experience. It provides 24/7 customer support, enabling users to track orders, escalate issues, and search for products seamlessly right within the chat interface. This chatbot is expertly integrated with major eCommerce platforms, ensuring smooth and efficient shopping processes. AIShopGenie enhances customer journeys by utilizing its deep understanding of the site and offering personalized experiences that delight users. Its AI-based product search functionality aids customers in finding exactly what they need while capturing leads and fostering brand loyalty with domain expertise. Experience the transformative power of AIShopGenie and elevate your online shopping today.
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Order tracking
Lead capture
Tailored experiences
Round-the-clock support
In-bot product search
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Chatway ‑ Live Chat Support

Chatway ‑ Live Chat Support

  • Free App
  • Verified
8.6
192 Reviews
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Live chat app. Live chat helpdesk inbox for customer support Show more

Chatway - Live Chat Support is a dynamic tool designed to enhance customer service through a real-time live chat widget. This app provides a seamless way for businesses to deliver immediate assistance, engage with visitors, and offer personalized recommendations based on past interactions or website visits. With an easy-to-use live chat inbox, businesses can assign helpdesk agents to manage customer queries efficiently, ensuring an exceptional support experience. Chatway's versatility extends to mobile support, as it is available on both Android and iOS platforms, enabling on-the-go service management. The app allows for easy file sharing and customizable chat widgets, ensuring that the chat interface aligns with a business's branding. Additionally, Chatway offers features like monitoring conversation history, allowing support teams to respond more effectively with a comprehensive understanding of past communications.
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File sharing
Mobile compatibility
Customizable widget
Real-time chat
Chat history
Visitor recommendations
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ChaChing: Support families now

ChaChing: Support families now

  • Free Plan Available
7.8
5 Reviews
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Support hard-working families while expanding your business. Show more

ChaChing: Support Families Now is an innovative app designed to revolutionize how brands and retailers connect with shoppers. By leveraging a powerful product-discovery platform, the app strategically positions your products in front of customers actively searching for items like "toys" and "shoes." This targeted visibility boosts your sales volumes and market share while simultaneously paying consumers to purchase directly from you. The unique business model not only enhances your profit margins but also provides financial benefits to hard-working families across the country, putting more money back into their pockets. ChaChing's user-friendly interface allows for effortless setup of always-on marketing campaigns, ensuring continuous engagement with potential buyers. Additionally, the app's intelligent systems prevent ad spend wastage by refunding costs when returns are detected, enhancing cost-efficiency.
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Product discovery
Increased margins
Market share
Always-on campaigns
Reduced wastage
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ARCS Support Ticketing System

ARCS Support Ticketing System

  • $2.99 / Month
  • 14 Days Free Trial
(1/5)
1 Reviews
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Easy and Reliable Support System Show more

The ARCS Support Ticketing System is a user-friendly and scalable application designed to enhance customer support and streamline communication management for stores. By enabling customers to initiate support tickets, the app allows store owners and managers to efficiently review, address, and resolve customer inquiries, issues, and feedback from a centralized platform. With the flexibility to toggle ticketing capabilities for customers, store managers can personalize the support experience. The system also offers features to customize the content displayed on the support page, ensuring alignment with brand communication. Moreover, it provides a reliable way to track ticket status, keeping both customers and staff informed throughout the resolution process. This comprehensive solution enhances customer service operations, ensuring timely and effective responses to customer needs.
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Initiate support tickets
Review customer inquiries
Respond to issues
Manage communication
Track ticket status
Customize support page
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Aisq: Auto Customer Support

Aisq: Auto Customer Support

  • $24.99-$199.99 / Month
  • 1 Days Free Trial
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Automated customer support driving customer satisfaction. Show more

Aisq: Auto Customer Support is a streamlined application designed to transform your customer support experience by integrating support emails into a unified ticketing system. This powerful tool offers automated responses and action suggestions based on real-time access to customer orders, facilitating quick and informed decisions. By simplifying support management, Aisq helps businesses save valuable time and money, allowing support staff to respond and act on tickets with just one click. The app automatically generates tickets accompanied by intelligent responses and recommended actions, significantly reducing response time and enhancing customer satisfaction. Say goodbye to the tedious task of manually handling customer emails and inquiries, and embrace a more efficient approach with Aisq. Perfect for businesses looking to elevate their customer service while optimizing operational efficiency, Aisq is an essential addition to any support team.
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Automated responses
Unified ticketing system
Action suggestions
Customer order access
One-click response
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Aunoa CRM and Support Agents

Aunoa CRM and Support Agents

  • Free App
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Centralize all support interactions from different channels. Show more

Aunoa CRM and Support Agents app is designed to unify customer interactions across live chat, social media, and messaging platforms into a single centralized Inbox. This innovative tool enables businesses to manage and respond to all communications efficiently, ensuring that customers and prospects receive real-time and effective responses that can enhance their overall experience. By leveraging the app's conversation software, companies can significantly reduce response times, personalize customer interactions, and ultimately boost online sales. The app further simplifies support by allowing users to create, manage, prioritize, and organize support tickets directly from the Inbox, providing a comprehensive view of each interaction and customer timeline. Additionally, Aunoa CRM utilizes AI to automate repetitive tasks, freeing up time for teams to focus on more critical engagements. This streamlined approach not only enhances customer service quality but also keeps your team agile and customer-focused.
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Multi-channel integration
Real-time responses
Ticket management
Centralized inbox
Contact timeline
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Aide AI Support Automation

Aide AI Support Automation

  • Free Plan Available
7.8
1 Reviews
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Fully Automate Support Workflows and Question Answering Show more

Aide AI Support Automation is a versatile application designed to streamline customer service processes and enhance support efficiency. By utilizing AI, Aide helps in extracting valuable customer insights and automating various repetitive tasks such as order tracking, returns, and exchanges. The app empowers support agents by providing intelligent suggestions and using stored knowledge to automatically address common inquiries. It meticulously analyzes customer messages to identify potential automation opportunities, equipping users with the necessary tools to configure and optimize workflows. Aide enables automation of knowledge-based question answering while adhering to store policies for returns and exchanges. It also offers ongoing AI-driven insights and recommendations to continuously improve support operations. With CRM and API integrations, Aide facilitates seamless data access and action execution, making it an indispensable tool for modern customer service teams.
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Order tracking automation
Customer insights
Crm integrations
Api integrations
Returns automation
Automate support workflows
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Hoola: AI Support & Marketing

Hoola: AI Support & Marketing

  • $55-$195 / Month
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Automate Support requests and Marketing Campaigns via WhatsApp Show more

Hoola: AI Support & Marketing is a dynamic application designed to revolutionize the way businesses handle customer support and marketing strategies. By leveraging cutting-edge artificial intelligence, Hoola offers intelligent customer interaction capabilities that streamline communication and enhance user satisfaction. The app provides automated support responses, predictive insights, and personalized marketing strategies, allowing companies to engage more effectively with their audiences. With intuitive analytics and data-driven decision-making tools, Hoola empowers businesses to optimize their outreach and align marketing efforts with customer needs seamlessly. Suitable for companies of all sizes, this versatile app not only saves time and resources but also boosts overall productivity and growth by integrating seamlessly into existing workflows. Experience a new era of customer engagement with Hoola, where AI-driven support meets innovative marketing solutions.
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Whatsapp integration
Marketing campaigns
Ai assistance
Customer communication
Automated support
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All In One Support Button

All In One Support Button

  • $5 / Month
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One-click customer support via social media

Customizable branding
Multi-platform support
One-click access
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H: AI Customer Support Chatbot

H: AI Customer Support Chatbot

  • $25-$55 / Month
(3.6/5)
3 Reviews
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Easy to setup, Chat GPT powered Sales and Support assistant. Show more

H: AI Customer Support Chatbot, powered by Helloii Chat GPT, is a versatile virtual assistant designed to enhance your customer service operations. This AI-driven chatbot helps your customers discover products tailored to their needs and provides quick and accurate responses to their queries, 24/7. By streamlining support processes and offloading repetitive inquiries, it contributes to a better customer experience while reducing operational costs and the workload for your team. Setting up the chatbot is remarkably straightforward, requiring no coding skills and just five minutes of your time. Beyond answering common questions, it offers intelligent product recommendations drawn from an extensive catalog and can seamlessly redirect complex inquiries to WhatsApp chat for personalized support. Overall, H: AI Customer Support Chatbot serves as an efficient and dependable additional team member.
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Quick setup
Product discovery
24/7 support
Intelligent recommendations
Operational cost reduction
Complex query redirection
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