Where Knowledge Meets Innovation

HelpDesk for Ecommerce support

Develop by Shopify

Free App

Automated help desk for smart, team-based ticket resolution

Team collaboration

Automated ticketing

Smart resolution

The app is no longer available

Address

151 O’Connor St, Ottawa, ON, ON, CA

(19 Reviews)

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Automated processes streamline ticket resolution, leading to faster response times
Designed for team-based support, enabling collaboration and efficient workload management
Smart features potentially reduce the need for manual intervention, saving time and resources

Potential complexity in setting up automation rules might require an initial learning curve
May not integrate seamlessly with all ecommerce platforms, depending on the specific needs of the business
Some users might find the automation not flexible enough for handling complex or unique customer requests