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Customer reviews: Discounty: Bulk Discount Sales

Develop by Discounty

Reviews (663)

Overall rating
4.9

What Merchants Think

"Discounty: Bulk Discount Sales" is highly regarded by merchants for its reliability and ease of use. The app is praised for its ability to handle various discount campaigns efficiently, making it a preferred choice for increasing sales during promotional events like Black Friday. Merchants consistently commend the outstanding customer service team for their quick and professional support, effectively resolving technical issues and providing helpful guidance.

Key Strengths

  • Easy setup and user-friendly interface
  • Flexible discount structures, including tiered and bundle discounts
  • Excellent and responsive customer support
  • Ability to customize discounts and integrate with existing store themes
  • Effective for increasing Average Order Value (AOV)

Common Concerns

  • App can sometimes have compatibility issues with certain website themes
  • Pricing may seem high for some users
  • Lacks features like minimum order quantity enforcement and detailed sales data privacy control

Final Thoughts

Overall, "Discounty: Bulk Discount Sales" receives positive feedback for its performance and extensive features in managing discount campaigns. Its user-friendly nature combined with a stellar customer support team makes it a highly recommended app for merchants looking to boost their sales through effective discount strategies. While there are a few areas for improvement, such as theme compatibility and additional features, the app remains a powerful tool for e-commerce success.

Old Town Soap Co.

Nov 26, 2024  on Shopify

Sam was great helping us get started with Discounty. We were on Propel but they discontinued their app so we had to search for a new bulk editor. I talked with Miles via email and he reassured us that Discounty would work for us great and now Sam has shown that they provide excellent customer service help vis the chat. We've run our first test sale and everything looks great! Thank you for the excellent customer service.

Marie-Stella-Maris DE

Nov 26, 2024  on Shopify

Good functionality, easy to use and support was very quick and helpful. Pearl, helped a lot in figuring out an issue I had when setting up a campaign.

LUVERRE

Nov 26, 2024  on Shopify

The App works very well for our use. The support is great! Very fast and kind and helpful. I am highly impressed on that support level. The chat is always in use and you get answers quick directly in the app with chat window. Thanky s al ot!

L´Atlantique

Nov 26, 2024  on Shopify

I recently installed the app and encountered some issues with the badge. I wasn't able to figure it out on my own, but I reached out to the support team and had the pleasure of working with Pearl. She was incredibly professional, attentive, and kind, and resolved my issue quickly. Highly recommend the app and their fantastic customer service.

WallOfFame

Nov 26, 2024  on Shopify

Excellent app! Easy to manage and runs flawlessly. The support team is fantastic—any issues or misunderstandings were handled quickly and effectively. I just searched for an bundle discount or an discount for all products without having to manually change all prices and they even got more Feautures. Would recommend

Fun Fidgets | Sensory Toys and Fidgets

Nov 25, 2024  on Shopify

The app and my website theme weren't totally compatible and were both showing the "savings" in the cart (ie: the "savings" under the Subtotal were appearing twice, once from my theme and once from the Discounty App. I spoke with Nareh via chat and had it sorted within a few minutes. This is my first time using this app, but so far my experience has been good.

Wild Heart Free Soul

Nov 25, 2024  on Shopify

Perfect app and features. And super fast super nice service. Special thanks to Sam who saved my day today, implementing and even customizing the countdown banner for me. great customer service! thank you! xxx Bey

The Dragontree Apothecary

Nov 25, 2024  on Shopify

This is the easiest solution we've found for tiered discounts without a lot of custom coding. We did have a small issue with our setup, but Miles was able to fix it (literally within minutes of submitting the request). A+ experience overall

RickieGames

Nov 25, 2024  on Shopify

Great customer service and pretty easy! Just make sure to read carefully and disable any other apps that affect pricing.

Narcissus

Nov 25, 2024  on Shopify

I’ve been using the app for a while now, and I’m really satisfied with how handy it is for my business. The only issue I faced was resolved quickly, and Miles, the assistant, has been incredibly helpful and speedy in providing accurate, detailed responses. Highly recommend!

Peony Faux Flowers

Nov 25, 2024  on Shopify

Really easy to use software, and Customer service has been fabulous! Dela has been such a great help, getting back to me so quickly and solving any and all issues I had. Thank you Dela.

CardoneShop

Nov 25, 2024  on Shopify

L'app è un po' macchinosa da usare, ma una volta imparato il metodo di utilizzo va bene. Il servizio clienti è efficiente ed affidabile (specialmente Pearl, davvero gentile e disponibile). Consigliata!

Oscar Albums

Nov 25, 2024  on Shopify

⭐⭐⭐⭐⭐ I am extremely pleased with both the quality of the Discounty software and their exceptional support team. The platform is intuitive and effective, perfectly meeting my business needs and making my campaigns run seamlessly. The support team has been incredibly responsive and helpful, going above and beyond to assist me whenever needed. I highly recommend Discounty to anyone looking for a reliable and professional discount management tool. Thank you for an outstanding experience! – Florin

RXLA the brand

Nov 24, 2024  on Shopify

I had a few issues with my custom theme interfering with the app. Even when it says they are away, I have been getting timely help. Recently Dela helped me and she was quick and wonderful. She even offered to help with my countdown timer, which I had not asked for, but I'm so glad I have it now.

RHUKI APPAREL

Nov 23, 2024  on Shopify

My first time using the app and I needed some guidance to setup my Black Friday campaign. Samin assisted me in such a prompt and efficient manner. Thank you! Looking forward to use the Discounty app in order to bring the best features and look and feel to my customers.

Annabelle London

Nov 23, 2024  on Shopify

This app is amazing and the customer service is incredible - Dela helped me so much and was so speedy, effective and kind. I was completely impressed with the professionalism and customer service. I highly recommend! Thanks so much

The Sewing Studio

Nov 23, 2024  on Shopify

Had an issue (think it was my mistake) reached out to support on a Sunday afternoon and they jumped straight on to help me resolve. Support is perfection. App works very well

Emprinta Art

Nov 23, 2024  on Shopify

This APP is a MUST HAVE and was super easy to Install and configure for my selected items to put on sale for the Thanksgiving holiday.

Zen Glow Aura

Nov 23, 2024  on Shopify

Samin Helped me with an issue where the prices were all in the wrong color. The issue was with my theme/code & not their app. But I was helped anyway. Very pleased.

Yom & Layl Perfume Bar

Nov 23, 2024  on Shopify

The only discount app that does the work I want, plus great customer service is the cherry on the top!

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