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Customer reviews: Discounty: Bulk Discount Sales

Develop by Discounty

Reviews (588)

Overall rating
4.9

What Merchants Think

"Discounty: Bulk Discount Sales" is highly regarded by merchants for its reliability and ease of use. The app is praised for its ability to handle various discount campaigns efficiently, making it a preferred choice for increasing sales during promotional events like Black Friday. Merchants consistently commend the outstanding customer service team for their quick and professional support, effectively resolving technical issues and providing helpful guidance.

Key Strengths

  • Easy setup and user-friendly interface
  • Flexible discount structures, including tiered and bundle discounts
  • Excellent and responsive customer support
  • Ability to customize discounts and integrate with existing store themes
  • Effective for increasing Average Order Value (AOV)

Common Concerns

  • App can sometimes have compatibility issues with certain website themes
  • Pricing may seem high for some users
  • Lacks features like minimum order quantity enforcement and detailed sales data privacy control

Final Thoughts

Overall, "Discounty: Bulk Discount Sales" receives positive feedback for its performance and extensive features in managing discount campaigns. Its user-friendly nature combined with a stellar customer support team makes it a highly recommended app for merchants looking to boost their sales through effective discount strategies. While there are a few areas for improvement, such as theme compatibility and additional features, the app remains a powerful tool for e-commerce success.

The Shops at Mount Vernon

Nov 19, 2024  on Shopify

I had a wonderful experience with Miles today who helped me work out all the details of my BFCM promo. Some of the best support I have ever received from a Shopify App, and I am looking forward to a successful event. Thank you Miles-You are the Best!!!!!

GoodWays

Nov 19, 2024  on Shopify

We have been using Discounty for our standard and tiered discounts for over a year now, and we are really satisfied with its performance. Not only does the app meet all our needs, but the team has consistently gone above and beyond to assist us whenever we've required support. A special thanks to Miles for his exceptional service!

Kadish Studio

Nov 18, 2024  on Shopify

The application is easy to use and there is a technical response that is very helpful and listens to problems. An excellent application

WearBear

Nov 18, 2024  on Shopify

Sam was incredibly helpful and friendly, she took her time to explain how to set up certain things and made sure I felt confident in doing what I set out to accomplish. She delivered really good customer service and made me feel very comfortable.

Lunalux

Nov 18, 2024  on Shopify

Thanks so much to Dela who was so quick and helped me set up the discounts on my store! I was very impressed with your quick customer service. Absolutely recommend. Thank you!

Coasties Collectibles

Nov 18, 2024  on Shopify

Just installed this, and Nareh was very helpful with getting the widget to work with our theme and made some small changes very quickly! Rated 5/5

Little Salty Rope

Nov 18, 2024  on Shopify

I've just installed the app, it seems very easy to navigate. I had a bit of an issue with my widget not showing up, But Nareh at customer service was so kind and speedy! They got me up and running in a matter of minutes! I look forward to using the app during the upcoming holiday season & am grateful to know that if I ever have any questions or concerns regarding the app and customer service is more than willing to help in a timely manner!

Alpha Co

Nov 18, 2024  on Shopify

Efficient app with constant updates. Attentive and qualified support. I had a great experience being assisted by Melika.

Fun Club

Nov 17, 2024  on Shopify

Nareh is extremely helpful. The price is higher than I would like to pay, but it was one of the only apps I could find that did exactly what I needed it to. Thanks to Nareh I got it up and running ASAP.

Born Nouli

Nov 17, 2024  on Shopify

Brilliant app and the support has been fantastic! Super easy to set up and is doing everything we needed it to do. Special shout out to Sam came back within minutes on any questions and resolved super quickly.

The Healthy Chef

Nov 16, 2024  on Shopify

So far so good! Installed Discounty for BFCM offers and it was quick and easy to set up and had the offer structures I needed, unlike lots of other discount-related apps I have tried in the past. Although I did not run into any issues, the support team was super helpful and proactive in validating the offers I had set up. Highly recommended!

My Store

Nov 16, 2024  on Shopify

The best app for doing promotions on the store. Works as it should. Support helps and responds immediately, I especially recommend working with Melika <3

Algobonitocarol

Nov 16, 2024  on Shopify

The attention of the staff is very good, especially from Miss "Melika", she helps me with all my questions, very good service, I am very pleased.

Diva Boutique Online

Nov 16, 2024  on Shopify

Malika was beyond amazing! She helped us resolve website issues with the Discounty app so we can give our Divas discounts fast! She was kind, efficient, and so helpful! Highly recommend her and the service!

V3XI

Nov 16, 2024  on Shopify

This is a very practical app with a professional suppport team. The support assistant who helped me was Hasti and she did her job professionally and fast. which is exactly what you expect from a support assisstant.

Konsilee

Nov 16, 2024  on Shopify

Dela has been an absolute game-changer for our business! We were struggling to sort out some complex discount configurations on our website, and thanks to her expertise with the Discounty app, everything is now running seamlessly. She was not only incredibly knowledgeable but also patient and attentive, taking the time to understand our unique needs and guiding us through the entire process. Her problem-solving skills and efficiency saved us so much time and frustration. Our website is now offering discounts exactly the way we envisioned, and it's all thanks to Dela's help. If you're looking for someone who truly knows their stuff and goes the extra mile, Dela is the person you need!

Divine Me Essentials

Nov 15, 2024  on Shopify

The function I needed to trial was going to cost over $70 USD so I disabled the app. The discounts still appeared incorrectly on the website even after disabling. Their chat AI bot was of no help and I couldn't find any articles in their help section on how to fix this.

IKOGAI

Nov 14, 2024  on Shopify

Great app overall, works well and good customer service. Only issue is that it doesn't support fixed pricing. Free for under 50 variants as well so you can test it before getting a plan

Kiss Me Bliss

Nov 13, 2024  on Shopify

So far so good! I'm new to Shopify and Discounty made it simple for me. I did have some issues but discovered it was due to the particular theme I'm using. Its awesome when you see additional functionality on a website you personally built. I'm excited.

ChronoAmerica

Nov 13, 2024  on Shopify

1. Installed and 2nd discount wouldn't work. 2. Messaged help desk. 3. Next day they apologized in email for not responding saying they were helping black Friday customers and couldn't get to our concerns. 4. Then they explained that their app isn't working with Shopofy collections despite being advertised and an option. 5. They asked us to handle the discount by either individually tagging or selecting all 2500+ items... by hand... Requested refund and deleting app as they have no resolution planned.

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