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Customer reviews: Discounty: Bulk Discount Sales

Develop by Discounty

Discounty is a Shopify app designed to help merchants boost sales with bulk discounts and promotions. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your store.

Reviews (734)

Overall rating
4.9

What Merchants Think

"Discounty: Bulk Discount Sales" is highly regarded by merchants for its reliability and ease of use. The app is praised for its ability to handle various discount campaigns efficiently, making it a preferred choice for increasing sales during promotional events like Black Friday. Merchants consistently commend the outstanding customer service team for their quick and professional support, effectively resolving technical issues and providing helpful guidance.

Key Strengths

  • Easy setup and user-friendly interface
  • Flexible discount structures, including tiered and bundle discounts
  • Excellent and responsive customer support
  • Ability to customize discounts and integrate with existing store themes
  • Effective for increasing Average Order Value (AOV)

Common Concerns

  • App can sometimes have compatibility issues with certain website themes
  • Pricing may seem high for some users
  • Lacks features like minimum order quantity enforcement and detailed sales data privacy control

Final Thoughts

Overall, "Discounty: Bulk Discount Sales" receives positive feedback for its performance and extensive features in managing discount campaigns. Its user-friendly nature combined with a stellar customer support team makes it a highly recommended app for merchants looking to boost their sales through effective discount strategies. While there are a few areas for improvement, such as theme compatibility and additional features, the app remains a powerful tool for e-commerce success.

JRM Pellets

Jul 02, 2025  on Shopify

Thank you very much Rick and Grace for your help :)! I give you guys 5 stars, the app 4 stars because of the fact that it is not possible to show the discounted price of the products instead of the discount. I want to show €350 (original price 360) instead of €10 discount...

THE SECRET LOFT

Jul 02, 2025  on Shopify

Mason really helped me with an unsolvable issue and he find a great workaround to fix it! can't thank him enough

Upper is The Way

Jul 01, 2025  on Shopify

We’ve been using Discounty to manage large promotional campaigns across our entire store, and it has truly exceeded our expectations. The app is incredibly fast and handles bulk discounts seamlessly, even when applying them to hundreds of products at once. This has saved us countless hours of manual work and allowed us to launch sales campaigns much more efficiently. The interface is intuitive and easy to navigate, making it simple to set up complex discount rules without needing any technical expertise. You can clearly see which products are affected, monitor the changes in real time, and adjust or stop campaigns whenever needed. On top of that, the support team behind Discounty is excellent. Whenever we had questions or needed assistance, they were quick to respond and very helpful in providing solutions. It's great to know there’s a reliable team backing up such a solid app. Overall, Discounty has been an invaluable tool for our business. If you're looking for a way to run storewide or targeted discounts with ease and confidence, this app is absolutely worth trying.

BoomLab

Jul 01, 2025  on Shopify

We've been using Discounty for two days now, and it's already proving to be a powerful tool for managing sales. The setup was quick and straightforward. We were able to apply bulk discounts to entire collections in minutes—no coding, no confusion. So far, everything works smoothly, and the scheduling feature is a huge plus. Looking forward to seeing how it performs during larger campaigns. Great app! The support team is also responsive and helpful—quick to answer our questions and provide guidance when needed.

Boo Beauty Bar

Jul 01, 2025  on Shopify

Miles was absolutely wonderful—so kind and helpful! Their customer service is truly excellent. The only thing to note is that since we sell internationally and had fixed prices set for various regions, it became quite complicated to apply discount pricing. I had to manually adjust each region's pricing to non-fixed in order for the discounts to work properly. This app works perfectly if you're selling locally or not using fixed pricing structures. Overall, it’s a great tool with outstanding support.

Fineartcanvas.com

Jul 01, 2025  on Shopify

We’ve tested several bulk discount apps, and Discounty is by far the best solution we’ve found—especially for large catalogs. With over 8 million variants, we needed a fast, reliable app that could handle volume without crashing. Discounty delivered. What truly sets this app apart is the excellent support. Rick was incredibly helpful—he took the time to answer all of my questions over chat, walked me through the setup step-by-step, and even helped us customize the embedded app with their countdown timer. The app is intuitive, fast, and powerful. If you’re looking for a bulk discount solution that actually works at scale, I highly recommend Discounty.

Tricer

Jun 30, 2025  on Shopify

We just installed this today! We haven't officially run any campaigns yet but so far the customer service has been great. Nilou has helped answer all of my questions as we get ready to launch our Fourth of July sale.

Mekibo

Jun 29, 2025  on Shopify

The app is quite intuitive. Took me about 15 mins to get it up and running with a big catalog. Mason from Discounty was also very responsive and helped me with a small hiccup. 10/10 would recommend :).

Lore & Whimsy

Jun 28, 2025  on Shopify

Sam was absolutely amazing! I got help right off the bat, (and she was lovely enough to give me a 40% discount so I could try it!) Top notch customer service! Then when I had trouble getting it to load on my site Grace helped out, and even made it look more sleek! Absolutely wonderful assistance. Can't as for any better!

Loweelo

Jun 28, 2025  on Shopify

Tuve un pequeño problema con la suscripción y el equipo de soporte fue excepcional. Me atendió Miles y fue súper amable, rápido y resolutivo. Me procesaron el reembolso sin complicaciones y todo fue muy claro. La app tiene un diseño intuitivo y un equipo detrás que realmente se preocupa por ayudarte. ¡Gracias por la atención tan profesional y humana!

Youngstown Clothing Co

Jun 27, 2025  on Shopify

Just went live with my first Sale through this app and it was so easy to set up!! Sam was there walking me through any questions I had along the way and it works better than I had even hoped for A+++ team!

RedMapleForge

Jun 27, 2025  on Shopify

The Discounty app was easy to set up and had my first sale running within minutes. I really like they use common language and you don't need a degree in marketing to understand how to setup your first sale. Right after installing they have a on-boarding team member contact you via chat to let you know they are here to help if you run into issues, which was nice.

Yellow Chidiya

Jun 27, 2025  on Shopify

The integration was quick and seamless. Pearl was incredibly helpful, resolving our queries promptly and guiding us smoothly through the Discounty setup process.

KOTIJOKI

Jun 26, 2025  on Shopify

The customer support team at Discounty is absolutely brilliant! I had a few setup questions and they responded quickly, clearly, and with genuine care. Highly recommend this app not only for its functionality but also for the top-notch service behind it!

Timeless Boutique

Jun 26, 2025  on Shopify

I had a great experience with Discounty – their customer service is outstanding, especially Rick! He was incredibly helpful, patient, and made sure everything went smoothly. Highly recommend this app!

Lanuya

Jun 25, 2025  on Shopify

I had a great experience with Discounty on Shopify. I want to give a special shoutout to Dela for her fantastic customer support. She was incredibly responsive and resolved my issue very quickly and efficiently. It’s not often you find support this good — thank you, Dela, for making everything so smooth!

aaizél

Jun 23, 2025  on Shopify

Dela was able to answer all my questions and fix everything within minutes. So happy about the quick service, look forward to using Discounty :)

FoodStand

Jun 20, 2025  on Shopify

I've been looking for a quick and seamless way to incorporate a quantity discount mechanism into our site, with a table explaining the discounts on product pages. Discounty was one of the best options i've come across, and Pearl in customer support was amazing at helping with customizations to make it fit right in with the site. Great app so far!

KUROMA Store

Jun 20, 2025  on Shopify

Great app and fantastic support! I’ve been using Discounty to run a 10% store-wide campaign, and everything is working perfectly. The app updates the prices and shows the discount clearly with the original price crossed out — exactly what I needed. Huge thanks to Pearl from the support team! She helped me customize the style to match my store’s look and made the whole process super smooth. Really appreciate the fast and friendly help. Highly recommended!

Starbright Jewellery

Jun 20, 2025  on Shopify

Great so far - and customer service is top notch (thanks, Sam) I'm just trying out the free plan for now, but will definitely consider moving up in the future, if it works well :)

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