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Customer reviews: Discounty: Bulk Discount Sales

Develop by Discounty

Discounty is a Shopify app designed to help merchants boost sales with bulk discounts and promotions. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your store.

Reviews (734)

Overall rating
4.9

What Merchants Think

"Discounty: Bulk Discount Sales" is highly regarded by merchants for its reliability and ease of use. The app is praised for its ability to handle various discount campaigns efficiently, making it a preferred choice for increasing sales during promotional events like Black Friday. Merchants consistently commend the outstanding customer service team for their quick and professional support, effectively resolving technical issues and providing helpful guidance.

Key Strengths

  • Easy setup and user-friendly interface
  • Flexible discount structures, including tiered and bundle discounts
  • Excellent and responsive customer support
  • Ability to customize discounts and integrate with existing store themes
  • Effective for increasing Average Order Value (AOV)

Common Concerns

  • App can sometimes have compatibility issues with certain website themes
  • Pricing may seem high for some users
  • Lacks features like minimum order quantity enforcement and detailed sales data privacy control

Final Thoughts

Overall, "Discounty: Bulk Discount Sales" receives positive feedback for its performance and extensive features in managing discount campaigns. Its user-friendly nature combined with a stellar customer support team makes it a highly recommended app for merchants looking to boost their sales through effective discount strategies. While there are a few areas for improvement, such as theme compatibility and additional features, the app remains a powerful tool for e-commerce success.

Wonderlum

Jul 28, 2025  on Shopify

Applications facile d’utilisation avec un SAV réactif et très professionnel. Un plaisir d'utiliser cette application

4Spray

Jul 25, 2025  on Shopify

The app works smoothly, and the customer support has been outstanding. Special thanks to Miles for his assistance!

42 CAPS

Jul 25, 2025  on Shopify

I highly recommend this app. It works exactly as it should, everything is technically flawless. The support is outstanding and communication is excellent!

Austin Jungle Co.

Jul 24, 2025  on Shopify

Rick and the team over at Discounty are awesome! Customer service is attentive, professional, and very quick to help you out. I tried a handful of discount apps available and this one was by far the best!

Heartland NY

Jul 21, 2025  on Shopify

Try out the free version, and it is very intuitive to use. The quantity sale is easy to setup. Support is on top of it to check my first campain. Excellent service. Rita

Chambriere

Jul 20, 2025  on Shopify

We are using discounty for many sales and it works very well! The customer service is really there to help us fast! Thank you Mason for your help about the countdown timer!

The Vines Supply Co

Jul 20, 2025  on Shopify

First time using the app and was really simple and worked perfectly. Dela even checked in at the start of the first campaign to make sure it had all gone to plan. Great service!

Nutriment

Jul 18, 2025  on Shopify

Set up was super easy - Pearl reached out to test my code as soon as it was created which was a great help! It's too early to see what difference this makes to our store, but great experience so far!

X-ZONE New Zealand

Jul 17, 2025  on Shopify

We've only just installed this app and are getting our heads around it, but Miles has been super helpful in getting us started. A great experience so far!

Marathon Sport

Jul 16, 2025  on Shopify

Great app! Pearl helped me out with POS questions and a SALE badge and was very proactive. Very reliable service!

Tuftinglove

Jul 16, 2025  on Shopify

...The App is great and can do great stuff. However, I had a problem with different markets and contacted the support. Instead of stating the app can't do this in the way I thought it could, support started to change all my fixed secondary market prices without letting me know or backing up anything beforehand, resulting in random product prices with discounts that were higher prices than before the sale. I ended up in the chat with the support for 3 hours with no clear answer or solution, with me having to revert the mess she created. So as I said. the app is great. But support tonight was the worst ever. Not only wasn't she able to clearly communitcate what the situation was, but also she put the shop upside down without realizing what she was doing. Please educate your staff before they are allowed to work on shops that are actually selling products! Going to bed now 4 hours after a simple question in the support chat, fixing the mess and finding a workaround.

Greenwood Nursery

Jul 15, 2025  on Shopify

I couldn’t be more pleased—Dela has been incredibly easy to work with and genuinely helpful. Partnering with her has only reinforced my confidence in choosing to work with Discounty. I’m excited to explore everything the app has to offer and see how it can enhance our workflows. Best regards, Steve Jones Greenwood Nursery Inc.

Peterbrooke Chocolatier

Jul 15, 2025  on Shopify

The app is easy to use, quick install, great demos and great chat functionality! I wanted to move the volume discount table, reached out via chat, Stella was great and the task was completed within 5 minutes. Excited to try this app and see the results!!!

ULookinGood

Jul 10, 2025  on Shopify

Discounty is a great app and game changer! The support is quick and great. If you have Pearl for your support, your problem will be solved soon :)

MyBat Pro

Jul 09, 2025  on Shopify

Pearl was an absolute lifesaver! She helped me fix several issues on my Shopify store, especially with the CSS and layout problems that were affecting how my site looked to customers. She’s incredibly knowledgeable, patient, and always went the extra mile to make sure everything worked perfectly. What I appreciated most was how clearly she explained each step and stayed with me until everything was resolved — even after multiple tests and adjustments. If you’re looking for someone who truly cares about your success and delivers high-quality work, Pearl is your go-to expert! Highly recommended!

TechnoStore By ADS

Jul 09, 2025  on Shopify

O app ideal para o primeiro passo com campanhas de desconto. Durante a configuração surgiu uma dúvida e o suporte prontamente nos auxiliou

Lydia. (London)

Jul 08, 2025  on Shopify

The team member was super patient and helpful. A very short wait (60 secs) to get a human to replace the bolt! We worked thought some trouble shooting and the conversation was easy to follow. The start up is very restrictive, but a good way to see if it is worth an upgrade

Luminius Wood Watches, Australia

Jul 07, 2025  on Shopify

Excellent customer support by Grace. Was able to fix a difficult technical error on my store and everything is working beautifully. Highly recommended.

慈濟活動報名網

Jul 03, 2025  on Shopify

Discounty is a very updated app to help our sales plan. Especially help center Mr. Rick help me to solving the problem what I am facing. He spent a long time to help me setting up my discount plan. Thanks Rick, good job!

TTOOBOX

Jul 02, 2025  on Shopify

Amazing app and even better support! Discounty has been a game-changer for our store. Setting up tiered discounts and promotions was so easy, and it’s already helping us increase our average order value. The interface is clean and intuitive, even for someone like me who isn’t very technical. What truly sets this app apart, though, is the support. Grace went above and beyond to help me when I ran into a setup issue. She was incredibly patient, responsive, and made sure everything worked perfectly. It’s rare to find such attentive customer service these days. Highly recommend this app if you want to run professional promotions and feel supported along the way!

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