The experience has been great so far. Pearl offered an amazing customer service and through the app, I was able to achieve what I wanted for our Black Friday sale.

Really helpful staff who responded quickly to every issue I add when adding campaigns. Great app when has made this BFCM much easier!

I just downloaded the app and had some small issues with setting it up, but I got assisted very quick through the chat thanks to Samin!

Super App für schnelle und einfache Discount Kampagnen. Der Support ist sehr schnell und hilft bei allen Fragen und setzt alles direkt um. Nur zu empfehlen.

Very easy to use for when we wanted to get a storewide discount up from scratch for BFCM. When we needed some assistance for the countdown timer, Miles from Discounty assisted promptly and with courtesy!

Exceptional Service! I’ve been impressed with the level of professionalism and attention to detail. The communication was clear, and every question I had was answered promptly. The customization suggestions were thoughtful, and I appreciate the time taken to make sure everything was perfect. Highly recommend!

Brilliant app to schedule my black friday sales. I was having issues with my theme display (not related to this app) but Stella was also able to help me with this, fixing the issue really quickly. I'm really happy with the service and the functionalities - allows you to get organised a lot in advance, which is brilliant for a small business.

I had an issue right before Black Friday and Pearl from the chat team was able to help me within minutes. She even took the hard work off my hands while I was busy fulfilling orders and fixed the issue on my site herself. Thanks so much <3

Had an issue with sale campaing creating and adding newitems, Malika helped me to resolve this problem asap, cause i was short in time. She was patient and attentive.

Discounty is a game-changer! The app itself is awesome—so many features and endless ways to customize discounts. But honestly, the customer service is what sold me. Mason, you’re a legend! I hit him with a million questions and requests, and he helped with everything super quickly, no hesitation, and was genuinely friendly the whole time. It’s such a good feeling knowing there’s 24/7 support from people who actually care. Hands down the best experience I’ve had with any Shopify app. Thanks again, Mason!

Super simple and great app. Exactly what I needed. Support from Mason was great. The only recommendation for the app would be the ability to self move Blocks on the Products page, for example, the Countdown timer. Other than that, perfect!

I had an issue with my campaigns not returning products correctly due to a bug on Shopify's side. The Discounty support team, especially Harry, provided outstanding assistance. He suggested using product tags as a workaround and guided me through the process patiently. Their responsiveness and professionalism made a frustrating situation manageable. Highly recommend!

Extremely helpful customer service team! Sam helped me fix two small problems (my errors, not the app's) on the spot right before Black Friday. I am so grateful!!

Discounty has been incredibly easy to set up and use. Any questions I had were quickly resolved. Hasti has been so helpful!

Sam was great helping us get started with Discounty. We were on Propel but they discontinued their app so we had to search for a new bulk editor. I talked with Miles via email and he reassured us that Discounty would work for us great and now Sam has shown that they provide excellent customer service help vis the chat. We've run our first test sale and everything looks great! Thank you for the excellent customer service.

Good functionality, easy to use and support was very quick and helpful. Pearl, helped a lot in figuring out an issue I had when setting up a campaign.

The App works very well for our use. The support is great! Very fast and kind and helpful. I am highly impressed on that support level. The chat is always in use and you get answers quick directly in the app with chat window. Thanky s al ot!

I recently installed the app and encountered some issues with the badge. I wasn't able to figure it out on my own, but I reached out to the support team and had the pleasure of working with Pearl. She was incredibly professional, attentive, and kind, and resolved my issue quickly. Highly recommend the app and their fantastic customer service.

Excellent app! Easy to manage and runs flawlessly. The support team is fantastic—any issues or misunderstandings were handled quickly and effectively. I just searched for an bundle discount or an discount for all products without having to manually change all prices and they even got more Feautures. Would recommend

The app and my website theme weren't totally compatible and were both showing the "savings" in the cart (ie: the "savings" under the Subtotal were appearing twice, once from my theme and once from the Discounty App. I spoke with Nareh via chat and had it sorted within a few minutes. This is my first time using this app, but so far my experience has been good.