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Customer reviews: Discounty: Bulk Discount Sales

Develop by Discounty

Discounty is a Shopify app designed to help merchants boost sales with bulk discounts and promotions. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your store.

Reviews (734)

Overall rating
4.9

What Merchants Think

"Discounty: Bulk Discount Sales" is highly regarded by merchants for its reliability and ease of use. The app is praised for its ability to handle various discount campaigns efficiently, making it a preferred choice for increasing sales during promotional events like Black Friday. Merchants consistently commend the outstanding customer service team for their quick and professional support, effectively resolving technical issues and providing helpful guidance.

Key Strengths

  • Easy setup and user-friendly interface
  • Flexible discount structures, including tiered and bundle discounts
  • Excellent and responsive customer support
  • Ability to customize discounts and integrate with existing store themes
  • Effective for increasing Average Order Value (AOV)

Common Concerns

  • App can sometimes have compatibility issues with certain website themes
  • Pricing may seem high for some users
  • Lacks features like minimum order quantity enforcement and detailed sales data privacy control

Final Thoughts

Overall, "Discounty: Bulk Discount Sales" receives positive feedback for its performance and extensive features in managing discount campaigns. Its user-friendly nature combined with a stellar customer support team makes it a highly recommended app for merchants looking to boost their sales through effective discount strategies. While there are a few areas for improvement, such as theme compatibility and additional features, the app remains a powerful tool for e-commerce success.

joujoubotanicals.com

Jun 20, 2025  on Shopify

I use it to implement discounts to multiple product on a schedule when we have a sale, works excelent. Also, the support is quick and responsive

The PlantGuy

Jun 19, 2025  on Shopify

Stella hopped on chat right away and helped out and verified all was good with the new discount i had setup. Very happy with the customer service!

Allison Izu

Jun 18, 2025  on Shopify

Grace was so helpful. She helped us get everything set up as soon as we set up our first campaign so there was no need to worry and spend extra time trying to figure things out. We're excited to offer our customers these tiered discounts in such an easy manner.

THRILLOFTHETHRIFT

Jun 18, 2025  on Shopify

So far i have only used this app for the free trial and it has been easy to use. I ran into an issue with a campaign and reached out to the customer service team. Rick helped me sort out the issue immediately. I was impressed with the efficiency. I would recommend

evoa

Jun 17, 2025  on Shopify

Customer support is so prompt and helpful. This app, alongside Miles' help has helped me fix discount issues i've been trying to resolve for a whole week!

Thrive Protein

Jun 15, 2025  on Shopify

Dela was a big help in setting us up with the app. We we're looking for a specific, widget free automatic tiered discount on specific products as she guided us on how to do it. Big help, good support :) Recommend!

DARYA

Jun 12, 2025  on Shopify

What a great service, I contacted them with a problem, they solved it right away and offered more ideas for improvement, very satisfied!!

Provolt NL

Jun 12, 2025  on Shopify

Its a great tool to optimize your webshop! Customerservice is great aswell when you have questions..

Lee

Jun 11, 2025  on Shopify

Pearl is an absolute gem of a person! Kind, sweet and so very helpful - she made customizations to suit my brands needs. So helpful, 5 cheers and 5 stars!

My Store

Jun 09, 2025  on Shopify

Discounty is awesome, but the real MVP is the support team Perl made the setup easy—no back and forth, just straight-up help I highly recommend this app!

Dusty Wattle

Jun 08, 2025  on Shopify

Fantastic App and Excellent Customer Service! I've been really enjoying the app so far! I had a few questions, and Pearl was incredibly helpful and quick to assist. Great experience all around!

GLOW BOOST

Jun 08, 2025  on Shopify

Everything works perfectly! I'm especially impressed with Mason's assistance – his help with creating discounts and refining the design has been outstanding. His attention to detail and proactive support made the whole process smooth and enjoyable. Highly recommended!

Garden In Minutes®

Jun 06, 2025  on Shopify

Excellent customer support! Pearl helped me with the Buy more, Save More formatting and even waited for team approval while staying in chat. Fantastic!

Ickle Bubba

Jun 06, 2025  on Shopify

A couple of teething issues with the first discount I launched so went through to their CS team on livechat. Nilou came through to me straight away and spent so much time with me identifying the initial problem, rectifying, then going on to coach me through analytics and further planning with it. Thank you so much Nilou!

Star Love

Jun 06, 2025  on Shopify

I have just downloaded it and it seems to have more options than I expected, the best thing is his constant direct assistance, in particular Miles has been very friendly and available, I hope to always be able to talk to him.

HMG-signature-finish

Jun 05, 2025  on Shopify

The discounty app was so easy to set up and works perfectly. I am using bulk discounts and wanted to display the table. The table only displayed the % discount, but I wanted to show the price per unit. It's not yet a feature, the Sam from the support team raised this as a feature request and will let me know when it's built. Great app and customer service.

I wanna sleep

Jun 02, 2025  on Shopify

The app is great. I needed help to combine it with other discounts and the Customer Care team member Pearl was kind enough to go through every step and make sure the issue was solved.

Muntané BCN

Jun 01, 2025  on Shopify

Great discount app with amazing and super fast support. In our case it was with Mason who helped us for a Sunday promotion on Sunday!

Rainydays Sportswear

May 29, 2025  on Shopify

still in the testing phase, but for now the support is really good and friendly. They really think with you how to make it all work. Miles and Melissa were lovely and really went the extra mile.

Vermillion

May 29, 2025  on Shopify

Sam was very quick to respond and very helpful in creating a resolution for a problem we were having. Highly recommend.

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