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Customer reviews: Discounty: Bulk Discount Sales

Develop by Discounty

Discounty is a Shopify app designed to help merchants boost sales with bulk discounts and promotions. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your store.

Reviews (734)

Overall rating
4.9

What Merchants Think

"Discounty: Bulk Discount Sales" is highly regarded by merchants for its reliability and ease of use. The app is praised for its ability to handle various discount campaigns efficiently, making it a preferred choice for increasing sales during promotional events like Black Friday. Merchants consistently commend the outstanding customer service team for their quick and professional support, effectively resolving technical issues and providing helpful guidance.

Key Strengths

  • Easy setup and user-friendly interface
  • Flexible discount structures, including tiered and bundle discounts
  • Excellent and responsive customer support
  • Ability to customize discounts and integrate with existing store themes
  • Effective for increasing Average Order Value (AOV)

Common Concerns

  • App can sometimes have compatibility issues with certain website themes
  • Pricing may seem high for some users
  • Lacks features like minimum order quantity enforcement and detailed sales data privacy control

Final Thoughts

Overall, "Discounty: Bulk Discount Sales" receives positive feedback for its performance and extensive features in managing discount campaigns. Its user-friendly nature combined with a stellar customer support team makes it a highly recommended app for merchants looking to boost their sales through effective discount strategies. While there are a few areas for improvement, such as theme compatibility and additional features, the app remains a powerful tool for e-commerce success.

Tuftinglove

Jul 16, 2025  on Shopify

...The App is great and can do great stuff. However, I had a problem with different markets and contacted the support. Instead of stating the app can't do this in the way I thought it could, support started to change all my fixed secondary market prices without letting me know or backing up anything beforehand, resulting in random product prices with discounts that were higher prices than before the sale. I ended up in the chat with the support for 3 hours with no clear answer or solution, with me having to revert the mess she created. So as I said. the app is great. But support tonight was the worst ever. Not only wasn't she able to clearly communitcate what the situation was, but also she put the shop upside down without realizing what she was doing. Please educate your staff before they are allowed to work on shops that are actually selling products! Going to bed now 4 hours after a simple question in the support chat, fixing the mess and finding a workaround.

Mainstream CBD

Jun 21, 2025  on Shopify

Sternzeit Design

Apr 06, 2025  on Shopify

It got really annoying. Constant errors with dynamic categories, terrible loading times, no reasonable selection with many variants but doom scrolling (search function unusable). Campaigns virtually impossible to edit once they are live.

Pantufiesta

Mar 11, 2025  on Shopify

Tiene muchos problemas , para quitar campañas es muy complicado ya que se quedan activas en algunos productos y no hay manera de quitar el descuento , su servicio de soporte pesimo , no te da respuesta y tienes que mandar correos , se pierde dinero ya que tienes que eliminar tus productos .

GemsbyŌ

Feb 25, 2025  on Shopify

worst app

Attoperfumes

Feb 25, 2025  on Shopify

Panolux Audio

Feb 04, 2025  on Shopify

Slechte service, niet aanbevolen.

Sweat Patch

Jan 13, 2025  on Shopify

If I could give zero stars I would. We have 3 elements we need to work for our product page, we asked if these 3 elements were possible in the app, we were told yes. We began to set up, ran into issues straight away - app wouldnt work due to issues with their date layout. Waited 24 hours for an update, then told the other elements we were after werent possible in their app..... waste of time

Metamorphic Moons

Nov 20, 2024  on Shopify

it didn't work

Divine Me Essentials

Nov 15, 2024  on Shopify

The function I needed to trial was going to cost over $70 USD so I disabled the app. The discounts still appeared incorrectly on the website even after disabling. Their chat AI bot was of no help and I couldn't find any articles in their help section on how to fix this.

ChronoAmerica

Nov 13, 2024  on Shopify

1. Installed and 2nd discount wouldn't work. 2. Messaged help desk. 3. Next day they apologized in email for not responding saying they were helping black Friday customers and couldn't get to our concerns. 4. Then they explained that their app isn't working with Shopofy collections despite being advertised and an option. 5. They asked us to handle the discount by either individually tagging or selecting all 2500+ items... by hand... Requested refund and deleting app as they have no resolution planned.

Toltrazuril Shop

Jul 14, 2024  on Shopify

After cancelled they still keep billing me! Horrible

FOLKE PTY LTD

Apr 23, 2024  on Shopify

Uninstalled the app and the discounts have not been removed from our store - we manually have to adjust the prices, we have also been overcharged from the plan price.

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