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Customer reviews: Discounty: Bulk Discount Sales

Develop by Discounty

Reviews (663)

Overall rating
4.9

What Merchants Think

"Discounty: Bulk Discount Sales" is highly regarded by merchants for its reliability and ease of use. The app is praised for its ability to handle various discount campaigns efficiently, making it a preferred choice for increasing sales during promotional events like Black Friday. Merchants consistently commend the outstanding customer service team for their quick and professional support, effectively resolving technical issues and providing helpful guidance.

Key Strengths

  • Easy setup and user-friendly interface
  • Flexible discount structures, including tiered and bundle discounts
  • Excellent and responsive customer support
  • Ability to customize discounts and integrate with existing store themes
  • Effective for increasing Average Order Value (AOV)

Common Concerns

  • App can sometimes have compatibility issues with certain website themes
  • Pricing may seem high for some users
  • Lacks features like minimum order quantity enforcement and detailed sales data privacy control

Final Thoughts

Overall, "Discounty: Bulk Discount Sales" receives positive feedback for its performance and extensive features in managing discount campaigns. Its user-friendly nature combined with a stellar customer support team makes it a highly recommended app for merchants looking to boost their sales through effective discount strategies. While there are a few areas for improvement, such as theme compatibility and additional features, the app remains a powerful tool for e-commerce success.

V3XI

Nov 16, 2024  on Shopify

This is a very practical app with a professional suppport team. The support assistant who helped me was Hasti and she did her job professionally and fast. which is exactly what you expect from a support assisstant.

Konsilee

Nov 16, 2024  on Shopify

Dela has been an absolute game-changer for our business! We were struggling to sort out some complex discount configurations on our website, and thanks to her expertise with the Discounty app, everything is now running seamlessly. She was not only incredibly knowledgeable but also patient and attentive, taking the time to understand our unique needs and guiding us through the entire process. Her problem-solving skills and efficiency saved us so much time and frustration. Our website is now offering discounts exactly the way we envisioned, and it's all thanks to Dela's help. If you're looking for someone who truly knows their stuff and goes the extra mile, Dela is the person you need!

Divine Me Essentials

Nov 15, 2024  on Shopify

The function I needed to trial was going to cost over $70 USD so I disabled the app. The discounts still appeared incorrectly on the website even after disabling. Their chat AI bot was of no help and I couldn't find any articles in their help section on how to fix this.

IKOGAI

Nov 14, 2024  on Shopify

Great app overall, works well and good customer service. Only issue is that it doesn't support fixed pricing. Free for under 50 variants as well so you can test it before getting a plan

Kiss Me Bliss

Nov 13, 2024  on Shopify

So far so good! I'm new to Shopify and Discounty made it simple for me. I did have some issues but discovered it was due to the particular theme I'm using. Its awesome when you see additional functionality on a website you personally built. I'm excited.

ChronoAmerica

Nov 13, 2024  on Shopify

1. Installed and 2nd discount wouldn't work. 2. Messaged help desk. 3. Next day they apologized in email for not responding saying they were helping black Friday customers and couldn't get to our concerns. 4. Then they explained that their app isn't working with Shopofy collections despite being advertised and an option. 5. They asked us to handle the discount by either individually tagging or selecting all 2500+ items... by hand... Requested refund and deleting app as they have no resolution planned.

Raptor Racing

Nov 13, 2024  on Shopify

Great app and amazing support. Without it, BFCM would have been a nightmare to manage with our 200k products on the site. Highly recommended!

Shop Flamingo

Nov 13, 2024  on Shopify

Es muy buena aplicación y funciona perfecto, el servicio al cliente es muy bueno y atienden a todas tus dudas. yo necesitaba una personalización y me apoyaron. muy recomendable It is a very good application and works perfectly, the customer service is very good and they answer all your questions. I needed a customization and they supported me. highly recommended

8LinesShop

Nov 13, 2024  on Shopify

Discounty is a lifesaver! Managing discounts on Shopify has never been this easy. Setting up deals takes minutes, and the app is super intuitive – no more headaches over promotions. The best part? The support team is fantastic; they're quick to respond and genuinely helpful. I also love how they actually listen to feedback. New features roll out fast, and it feels like they’re always improving the app based on what users ask for. If you want an effortless discounting solution with awesome support, Discounty’s the way to go!

CUSTOM RIDE

Nov 10, 2024  on Shopify

The app is great, customer service really quick on responses and really helpful! Would recommend them!

CKS

Nov 10, 2024  on Shopify

Excellent service. I am a new customer and will definitely be sticking around. Incredibly helpful, plug and play solutions. Kudos!

Tinker & Tallulah

Nov 09, 2024  on Shopify

Nareh was super helpful and proactive in helping me display 25% off on my products rather than Sale. 24/7 support is amazing. Highly recommended.

Camellia Brand Beans

Nov 07, 2024  on Shopify

App had a little problem showing the countdown timers - but this app makes it super convenient to set discounts on multiple items without having to create a discount code. Also Customer service was SO FAST and helpful - shoutout to Nilou for their speedy assistance. I wish there was a feature to show the countdown timer on the website homepage during a sale, but maybe this will be a feature in the future.

dangarden

Nov 07, 2024  on Shopify

I've been using the Discounty app to manage discounts on my Shopify store, and it works flawlessly. I ran into an issue with the slide cart widget not displaying discounts, but Miles from support quickly helped me resolve it by providing clear instructions and a code snippet. Great app, and fantastic customer service — highly recommended!

VINQ.nl

Nov 05, 2024  on Shopify

Net deze app geïnstalleerd en zelfs in de avond nog goede support. Dat is hoe het hoort te zijn met goede software. Nu ga ik eerst eens kijken hoe het ons bevalt en als dat zo is zullen we zeker nog een review achterlaten.

Craft 360

Nov 05, 2024  on Shopify

I'm still yet to see it's effectiveness on the sale day, but so far so good. Support is extremely helpful!

Chiputt

Nov 04, 2024  on Shopify

great app! i achieved exactly what i need with it. the customer service was great too! Stella was very helpful answering my questions. And the app is easy to set up and use. Highly recommended!

Didrik.dk

Nov 02, 2024  on Shopify

Endelig en APP der gør hvad man beder den om! Og en support der var der til at hjælpe med det samme! Fantastisk..

Muma Concept

Oct 31, 2024  on Shopify

Excellent and professional assistance from Miles. Quick response to the questions asked and resolution of problems. Highly recommended!

SDS WOMAN

Oct 31, 2024  on Shopify

Dela spent nearly 3 hours with me going through the changes I needed. I was at work, so my replies were very slow; she was patient and read and tried to understand what I needed. Nothing seemed too complicated. I was honestly highly impressed with the level of customer service; it was the best. But most importantly, all the issues were sorted!

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