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Customer reviews: Discounty: Bulk Discount Sales

Develop by Discounty

Discounty is a Shopify app designed to help merchants boost sales with bulk discounts and promotions. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your store.

Reviews (737)

Overall rating
4.9

What Merchants Think

"Discounty: Bulk Discount Sales" is highly regarded by merchants for its reliability and ease of use. The app is praised for its ability to handle various discount campaigns efficiently, making it a preferred choice for increasing sales during promotional events like Black Friday. Merchants consistently commend the outstanding customer service team for their quick and professional support, effectively resolving technical issues and providing helpful guidance.

Key Strengths

  • Easy setup and user-friendly interface
  • Flexible discount structures, including tiered and bundle discounts
  • Excellent and responsive customer support
  • Ability to customize discounts and integrate with existing store themes
  • Effective for increasing Average Order Value (AOV)

Common Concerns

  • App can sometimes have compatibility issues with certain website themes
  • Pricing may seem high for some users
  • Lacks features like minimum order quantity enforcement and detailed sales data privacy control

Final Thoughts

Overall, "Discounty: Bulk Discount Sales" receives positive feedback for its performance and extensive features in managing discount campaigns. Its user-friendly nature combined with a stellar customer support team makes it a highly recommended app for merchants looking to boost their sales through effective discount strategies. While there are a few areas for improvement, such as theme compatibility and additional features, the app remains a powerful tool for e-commerce success.

Dimensions Skin Care Distribution

Jan 26, 2025  on Shopify

The Discounty app worked perfectly for our various tiered discounts and promotions offered during the Black Friday Cyber Monday sales period. Set up and installation was super easy. We were helped by Pearl who made the process seamless and smooth. Pearl also helped us recently with a billing request, which was resolved immediately. Highly recommend and will be using for our Black Friday sale periods moving forward!

The Signature Forge

Jan 25, 2025  on Shopify

I had an issue at 11:30 pm and needed to get it resolved. To my surprise, a live agent, Mason, was available during this time. Mason solved the issue right away and gave me clear instructions along with a video on how to change other parts of my store :)

Hello Coffee

Jan 25, 2025  on Shopify

An easy to setup and use app, providing straightforward discounting options for your store. Great for a simple, visual way to boost AOV. Needed a little guidance with initial setup but Sam was prompt and super helpful.

CR Cosmetics

Jan 23, 2025  on Shopify

El asistencia por chat funciona de 10, la app es la mejor que he encontrado para mi objetivo. La recomiendo 100%

National Furniture Liquidators

Jan 22, 2025  on Shopify

I've had such a great experience with the Discounty app, and I want to give a huge shoutout to Miles from the Customer Care team. I had some trouble displaying the countdown timer on my product page, and Miles fixed it in no time. He even adjusted the position and color exactly how I wanted it—right below the price and in the same blue as my header! The support was quick, friendly, and incredibly efficient. Miles truly went the extra mile to make sure everything worked perfectly, and he even gave me helpful tips for future campaigns. If you're looking for an app with fantastic functionality and stellar customer support, look no further. Highly recommend Discounty and their awesome team! Thank you, Miles, for making this such a smooth and pleasant experience. Keep up the fantastic work!

Baum Guitars

Jan 21, 2025  on Shopify

It's my first time trying this app and so far the experience has been great. Especially the proactive support from Emma who discovered a mistake in my setup (my own mistake), and guided me to fix it so all discounts were applied properly. Great experience with this support - and we cannot wait for our first campaign to go live within the next couple of hours with this new discount system.

Saturn Press

Jan 19, 2025  on Shopify

If you need more complex discount structures than are available natively from Shopify then this is the app to use. Better than the app is the support team - super focused on customer success and really willing to go deep. Stella was able to figure out that the reason Discounty wasnt working as expected was because of a mistake I made on the Shopify side. That’s real customer support. Thanks Stella. You’re a rockstar.

USA Steel Decor

Jan 17, 2025  on Shopify

Support was quite helpful talking with Dela. Only issue I really have is the pricing looks quite costly.

Kool Shades

Jan 16, 2025  on Shopify

Pearl was on it. She responded to every question and made customizations on the fly. Unfortunately, Discounty does not enforce minimum order quantities.

House of Sarenae

Jan 16, 2025  on Shopify

Super snelle hulp gekregen, zelfs in de avonduren! Ze weten precies wat er gedaan moet worden bij een vraag en handelen alles vriendelijk af. Echt een top service, ik ben zeer tevreden!

Glimmer of Luxury

Jan 16, 2025  on Shopify

It's an app that I love using, Aliya from the Support team helped me a lot. And Discounty provided me with a special discount code

Bonsai Kitten

Jan 15, 2025  on Shopify

Great app, definitely good for promotions and sales. The support is awesome, Miles was super helpful and resolved any issue with set up

Coyote Girl Boutique

Jan 14, 2025  on Shopify

I’m trying this app Discounty to display some discounts to my products and it really works and the help assistance very helpful Pearl was able to help me with some things and she was so professional.

Stylealouduk

Jan 14, 2025  on Shopify

Love the widget and ease of use. The Pearl in customer support is really fast and good, within seconds she resolved the issue I was having with the widget. Thanks

GROUPERS COMPANY

Jan 14, 2025  on Shopify

I would like to thank Ms.Melika from technical support. she was very cooperative and quick in solving a technical problem that i had.

Most Wanted

Jan 14, 2025  on Shopify

Service is very good! Melika helped me out with my issue very quick and gave me the solution I expected/needed.

Sweat Patch

Jan 13, 2025  on Shopify

If I could give zero stars I would. We have 3 elements we need to work for our product page, we asked if these 3 elements were possible in the app, we were told yes. We began to set up, ran into issues straight away - app wouldnt work due to issues with their date layout. Waited 24 hours for an update, then told the other elements we were after werent possible in their app..... waste of time

TORICA

Jan 13, 2025  on Shopify

This app, Discounty, is the best discount and combination app ever! It's the only app that allows me to set discounts for each product variation. I mean it—it's truly the best! Especially, Mason was incredibly helpful in setting up a complex discount for me. I really appreciate his support. Thank you so much again, Mason!

Udora Body Care

Jan 13, 2025  on Shopify

The app is easy to use, and it was just what I was looking for. Customer service was friendly and ready to help.

Pro Cycle Bikes

Jan 12, 2025  on Shopify

Pearl is very helpful in answering my queries and checking out all the detailed answer that Im looking for. Good work Pearl!

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