Excellent app that works perfectly! We’ve developed several personalized products, and everything runs smoothly. I personally worked with Jhofre, who is incredibly friendly and efficient. He promptly answered my questions and assisted me with the development of my various products. I highly recommend this app!

I had an amazing experience with Customily's support team, thanks to Julietta! She quickly resolved my issue and was incredibly kind and professional throughout the process. Her assistance exceeded my expectations, and I truly appreciate her dedication to helping customers. Highly recommend their service!

Jose was incredibly helpful with us while creating our first product. The app is very user friendly from both the customer and business sides. Maybe one of the easiest apps when it comes to a Product Personalizer/Customizer.

Although I have my entire site fot in with this app and it's too much to go back now and change it..they charge you for the service..THEN CHARGE YOU AGAIN WHEN THE CUSTOMER USES IT..$1 FOR EVERY SINGLE TRANSACTION PLUS 50/MONTH...WHICH IS OUTRIGHT REDICULOUS..do not use this service without realizing how much they are taking..absolutely insane..the software is very limited in usability to be charging that much

This app is not that good: 1. this app is my second time using it. I looked at it as having a 9 day trial left, but it turned out to be a straight up charge. Not a good way to unsubscribe and get charged. 2. it's not cost effective and the clips in the library are old. Requires you to buy or design clips from somewhere else. 3. the clips in the library in the app cannot be deleted, and after I accidentally deleted them, they can only manually add them one by one. It can't be reset either. I appreciate the efforts of their staff. But it seems like their company is powerless on this issue. 4. even though I paid for it and have only been using it for a couple of days, I can't use it at all due to deletion of libraries. Which means I'm not actually using it at all. I paid the full fee. I had a problem and they couldn't fix it immediately. Doesn't matter Goodbye ...... never again!

Our customers frequently expressed interest in seeing personalized versions of our products, but we struggled to meet that demand in the past. After consulting with members of a Facebook group, we were introduced to Customily, and it has been a game-changer for our business. With their support and a partner they recommended, we successfully implemented a robust personalization solution. Since integrating Customily, we've observed a significant increase in conversion rates, and customer feedback has been overwhelmingly positive—many appreciate the ability to visualize their customized product directly on our website. We highly recommend this app for businesses looking to enhance their personalization capabilities.

We started our business just over a year ago and could not be happier with the Customily app and the support team. Communications on current features and new functionality becoming available are first class. They are the best and our business has grown far beyond our original expectations. It is unusual to find a solid platform and with such a great support team - these guys are the real deal. We could not be happier and look forward to a long term partnership.

Cette application est parfaite pour une personnalisation poussée de produits. De plus le service client qui est vraiment efficace et réactif. Je recommande fortement !

Jhofre Marquez was wonderful at helping us onboard. And he's been setting up weekly meetings to ensure Customly is fit for us. He's an incredibly diligent worker.

Fast communication and great customer service. Really great program :), The onboarding zoom was excellent.

It is very confusing to set up and there are a lot of details to understand. I wish there was someone to better guide me in the setting up process. However, they do have fast customers service that has helped fix my issues once I did set up my account.

Great Customer Service. I asked if a product could be added and the same day it was added. Great work :)

Still learning the ins and outs but the app is quite powerful. Designing your own POD template is easy.

Lovely support, always ready to help! Obviously, if you want to take designs, product bases etc. to a 'next level' experience, there is a learning curve. But many YouTube videos are available, and also a help-section in the app. Recently, new 'onboarding-sessions' were added also. And because the possibilities are so enormous within the app, and sometimes a bit overwhelming, I'm glad the team is there to assist and guide. Overall, very happy!

Customily Product Personalizer has been a game-changer for my business! I recently had a meeting with Josema from the support team, and his assistance was exceptional. He took the time to understand my specific needs and tailored the support to ensure everything worked smoothly. Every question was answered in detail, and he went above and beyond to set me up for success. This level of support is rare, and I highly recommend Customily for anyone looking to provide a personalized experience to their customers!

The app offers many features, which is a strength. However, compared to other apps, it takes much more time due to some repetitive steps. There is also some difficulty in reaching support, and responses to questions take quite a long time. In fact, almost the only person assisting us has been Truong Quynh.

Henri was great. He was very helpful Request #46430: How would you rate the support you received? My dissatisfaction was not with him. I wanted to make that clear I love the App Wish I could communicate by phone for support when needed..

Great program to personalize your POD products. They even have premade designs that are easy to make your own, too! Some of the aspects take a little learning, but they provide tons of tutorials and videos on you tube to help you find your way. It's so worth it to learn because the finished products are amazing and customers love the attention to detail.

The support team member, Julieta, gave quick response to me and arrange the setup at their end so that I can use my Customily account in two Shopify stores in short time.

Great software and amazing support from Jhofre! There is definitely a learning curve with the app and it's easy to get to 90% but that last 10% is challenging the first time around. Jhofre shared screens and took my concept and made it reality - and showed me how to do it. I'm independent now but know that I have both the software and the support to get to selling some customized products!