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Cusbo ‑ Helpdesk & Live Chat logo

Cusbo ‑ Helpdesk & Live Chat

Develop by Shopify

$12-$500

/ Month
7 Days Free Trial

Manage all communications in one place and drive sales

Social media integration
Product recommendations
Live chat
Order history
Boost sales
Cart preview
Scheduled messages
Multichannel communication
Automation

About Cusbo ‑ Helpdesk & Live Chat

Launched Jul 19, 2023

Categories

Built by Shopify

Address

114 W. 17th Street, New York, NY, 10011, US

Website Support Portal Privacy policy Tutorial FAQ Document
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Description

All-in-one customer service platform with live chat, multichannel, automation to accelerate growth.

Grow your business with outstanding customer relationships and build an excellent support service. Combine all communication channels with your customers in one interface. Engage with clients using their preferred channel. Optimize your customer communication process by implementing automation, allowing you to work smarter, not harder. Our scheduled messages feature makes sending targeted, personalized messages to your customers easy, improving engagement and driving revenue.

Grow your business with outstanding customer relationships and build an excellent support service. Combine all communication channels with your customers in one interface. Engage with clients using their preferred channel. Optimize your customer communication process by implementing automation, allowing you to work smarter, not harder. Our scheduled messages feature makes sending targeted, personalized messages to your customers easy, improving engagement and driving revenue. more
  • Talk to your visitors on live chat – quickly solve problems and sell proactively
  • Preview carts, check order history, and recommend products directly in the chat
  • Manage chats from multiple social media, messengers, and live chat in one place
  • Increase efficiency by automating routine tasks
  • Use marketing tools to boost sales, and convert valuable visitors into buyers

Pros

  • Manage all communications in one place
  • Drives sales through improved customer relationships
  • Supports multiple communication channels in one interface
  • Engage with clients using their preferred channel
  • Automation features to optimize customer communication process
  • Scheduled messages for targeted and personalized communication
  • Live chat for quick problem resolution and proactive selling
  • Preview carts and order history to recommend products directly in chat
  • Marketing tools to boost sales and convert visitors into buyers

Cons

  • May require a learning curve to utilize all features effectively
  • Dependence on the app for all customer communications could lead to issues if the app faces downtime
  • Scheduled messages might come off as impersonal to some customers
  • Potential cost implications for small businesses

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