Taranker.Com Logo
CJdropshipping: Much Faster logo

Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

The Cucheng app helps Shopify merchants streamline product sourcing and fulfillment. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (2,642)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

MUQLO

Apr 11, 2024  on Shopify

I had a great experience working with Angel at CJ-DS Everything was handled efficiently, and her support was top-notch. Highly recommended for anyone using this service!

Attire Avenue

Apr 11, 2024  on Shopify

I've used cj for 2 years now and all I can say is that they are the best for people that don't have an private agent for fulfillment, leah on the customer support team is really helpfull and she answers really quick on all of our questions! really recommend them

womek store

Apr 11, 2024  on Shopify

Hi ☺️ this for the valuable information and for better service Bruce. Is fantastic person who cordinate with proper information and good way he explained. Thanku so much Mr Bruce Have nice day

White Roses

Apr 11, 2024  on Shopify

Nicky was a great help!! Quick response. Helped me easily navigate my order issues as a beginner seller.

Revitalife

Apr 11, 2024  on Shopify

Been using CJ for a while now and so far have had good experience. My agent Sulee Li and many others have been there to help whenever needed. She even offered me discount on my product and shipping due to consistent orders. Thank you

Idéias Marcantes express

Apr 10, 2024  on Shopify

Estou achando muito interessante a CJ dropshipping e a atendente Camille Zhu esta sendo muito prestativa e atenciosa. Muito obrigado.

Hunza Store

Apr 10, 2024  on Shopify

Alexis Wong such a great supplier I'm working with him and they are help me for everything i recommended to all people its trusted supplier

Bon Mercado

Apr 10, 2024  on Shopify

Today, there was a technical problem on CJ. I sent a WhatsApp message to customer service. Within a minute I received a response from Billy. He reported the problem to the tech team. Less than 20 minutes later, Billy told me the problem was solved. This is probably the best customer service and the fastest problem solved I have ever had from a company. This is a great company. If I could give them 10 stars I would.

Bout'Shoes

Apr 10, 2024  on Shopify

Amazing sourcing app and great support team! They answer very fast, I had the chance to deal with Leah and also Sena. I recommend!

Pazlo

Apr 10, 2024  on Shopify

I'd like to thank AGNES for helping me with all the questions I have, I love CJ, I use it every day and frankly, without them I wouldn't be here, a great job, very professional, courage for the future!

HaloSmart

Apr 10, 2024  on Shopify

Sure thing: Suki Huang from CJ Dropshipping was a huge help with my account issues—responsive, knowledgeable, and genuinely committed to solving my problems. Her support made a significant difference, highly recommend her!

Xenith Enigma

Apr 10, 2024  on Shopify

Rami Wu, Shopify help is fast precise and always seems to solve my problems within minutes. Rami Wu is the one that helped me last and he was so knowledgeable and wonderful it wasn't funny. I mean he knew really knew what he was doing. And I think he should get like 20 Stars no heck a hundred Stars.

FUR YOU

Apr 10, 2024  on Shopify

Affordable Prices, Quality Products, and Swift Shipping CJdropshipping offers a comprehensive solution for individuals and businesses seeking to venture into the world of dropshipping. With a focus on affordability, product quality, and efficient shipping, it's become a go-to platform for many entrepreneurs. **Low Prices:** One of the standout features of CJdropshipping is its commitment to offering products at competitive prices. Whether you're sourcing electronics, fashion items, or home goods, you'll find a wide range of products priced attractively, allowing for healthy profit margins for dropshippers. **Best Products:** CJdropshipping prides itself on curating a selection of high-quality products. Their platform features a diverse array of items, from trending gadgets to timeless fashion pieces. With stringent quality control measures in place, customers can trust that the products they receive meet their expectations, fostering trust and satisfaction. **Good Shipping Time:** Efficient shipping is crucial in the world of dropshipping, and CJdropshipping understands this well. They prioritize swift order processing and reliable shipping methods, ensuring that customers receive their products in a timely manner. This commitment to prompt delivery contributes to enhanced customer satisfaction and repeat business. **Exceptional Service:** It's worth mentioning the outstanding service provided by "Nova Luo". As a representative of CJdropshipping, Nova exemplifies professionalism and dedication to customer satisfaction. His assistance and guidance have undoubtedly enhanced the overall experience for many users, making the dropshipping journey smoother and more enjoyable. In conclusion, CJdropshipping stands out as a reliable platform for dropshipping enthusiasts, offering low prices, top-notch products, and efficient shipping services. With the added value of exceptional customer service from representatives like Nova Luo, it's no wonder that CJdropshipping has garnered praise from users worldwide.

Elixara

Apr 10, 2024  on Shopify

Ashely Wu has been very helpful, I highly recommend her as an agent. Very professional and knowledgeable regarding sourcing and fulfilment. 5 stars!

SZN

Apr 10, 2024  on Shopify

I had a few questions to ask and they were all answered very quickly and explained clearly. Thanks Zoey for the help!

Aysha7store

Apr 10, 2024  on Shopify

I am new but very satisfied with the serivce of CJ very helpfull specialy Ashely WU response quickly...

Alouros

Apr 09, 2024  on Shopify

Very very satisfied with my private agent, Steph Zhu, who I have been in frequent communication with! Steph has been great help with assisting my in sourcing my products. I believe CJ sets the industry standard for B2C. I am currently scaling my business and full heartedly trust them moving forward. Def recommend this so far over competitors like DSers

TrueReal

Apr 09, 2024  on Shopify

I'm absolutely delighted with Eugenia Deng's work, she's amazing, so fast and kind. I totally recommend working with her!

Fashion Vogue Shop

Apr 09, 2024  on Shopify

Eugenia Deng at CJDropshipping provided the best customer service. She was very knowledgable, and answers all questions precisely and to the point. Thank you

Benbaz.my.shopify.com

Apr 09, 2024  on Shopify

Thanks a lot CJ guys for the good market products and services you give... And in particular Suki Huang

Scroll to Top