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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

The Cucheng app helps Shopify merchants streamline product sourcing and fulfillment. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (2,642)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

ETecDirect

Apr 17, 2024  on Shopify

CJdropshipping is the best for speed and ease. Corry Wang makes it even better. Her service is top notch. Corry will find me the answer to any question I may have.A+

RadiRoots

Apr 17, 2024  on Shopify

I recently had the pleasure of working with Ely at CJ Dropshipping, and I must say, the experience was nothing short of exceptional. From the moment I initiated contact, Ely displayed a level of professionalism and dedication that surpassed my expectations. Ely's communication skills were outstanding. He promptly responded to all of my inquiries, addressing each concern with clarity and thoroughness. His ability to explain complex processes in a simple and understandable manner was truly impressive, making the entire collaboration smooth and effortless. What truly set Ely apart was his unwavering commitment to customer satisfaction. He went above and beyond to ensure that my needs were met and that I was completely satisfied with the service provided. Ely demonstrated a genuine willingness to listen to my requirements and tailor solutions accordingly, which is a rare quality in today's fast-paced business world. Moreover, Ely's expertise in dropshipping logistics was evident throughout our interaction. He guided me through the entire process with precision, offering valuable insights and recommendations along the way. Thanks to his expertise, I was able to navigate potential challenges seamlessly and achieve optimal results for my business. In addition to his professional prowess, Ely's friendly demeanor and positive attitude made the collaboration truly enjoyable. He exuded enthusiasm and passion for his work, which was contagious and further solidified my confidence in his abilities. Overall, I cannot recommend Ely at CJ Dropshipping highly enough. His dedication, expertise, and exceptional service have undoubtedly made a lasting impression on me. If you're looking for a reliable partner to support your dropshipping endeavors, look no further than Ely. He is, without a doubt, a valuable asset to the CJ Dropshipping team.

DAILYUSE-STORE

Apr 16, 2024  on Shopify

My agent was very helpful and always available to my questions her name (Harper) thank you for always assisting me ❤️

Clickingpaw.com

Apr 16, 2024  on Shopify

The agent Leah was fast, clear, and polite, thanks for the service it helped me for the importation of my products on my store, i was really lost! Thanks again Leah!

MISHKA JEWEL LLC

Apr 16, 2024  on Shopify

Thank you CJ and special thanks to Agent Ruth for assisting me to sort the checkout successfully … keep it up

Availo

Apr 16, 2024  on Shopify

Zoey helped me immediatly and solved my problem very fast. Great support and very kind! Thank you very much!

Praise Place

Apr 16, 2024  on Shopify

Only good experiences so far. Decent shipping times and especially happy with agent Ely's quick support

ZenGen USA

Apr 16, 2024  on Shopify

So far loving CJ shipping. easy to setup. Versatile with lots of products. Knowledgable support Sita Cui for example was very helpful

pikk

Apr 16, 2024  on Shopify

I had April Wang as my supporter. I'm very happy with th support. It is always easy, super fast and the problems were solved quickly. Thank you for the support.

Nova Orbin

Apr 16, 2024  on Shopify

Cjdropshipping is a good platform for beginners cj has lower prices of products compared to the others it also provides fast and good chat support

Pets Adore

Apr 16, 2024  on Shopify

Aoki Gong was very supportive and a great help for any type of updates required. Thank you again Aoki!

Blithetic Enterprises LLC

Apr 16, 2024  on Shopify

CJdropshipping has a superb customer managing team. They are always available to answer my question and concern on a timely manner. My dedicated customer manager Eileen is very active in help me out and walk me thru with the initial startup phase of my online business. She understood that the success of my business is also the sucess of CJdropshipping. Her colleague Ken is also very helpful and he was able to assist me in the middle of a Sunday night to cover her absence on a weekend. Thank you CJ's customer managing team for your excellent service!

IMPERIAL

Apr 16, 2024  on Shopify

I have been working with this supplier for some time and I can say that it is really great. The most important and excellent positive point is the excellent and strong support, they solve the problem as quickly as possible and kindly in every series, and one of the best people who always solves my problems with patience and kindness is Jolie. I really thank Jolie and thank you for your patience

Reddbox

Apr 16, 2024  on Shopify

This application is a "game changer" for me, I've been using it since 2020 and I continue to use it every day. I recommend it for any business looking for fast and efficient services at reasonable prices. I highly recommend Billy and Aoki for their competence and professionalism.

Xpresstore

Apr 16, 2024  on Shopify

Agent Suki Huang has been great to me, responds incredibly quick, helps me with whatever i need and hasn't disappointed me at all. Its been great having him.

Design brew Creations

Apr 16, 2024  on Shopify

I tackled some problems with product listings, and Cristina helped me with them. Thanks to her quick response and useful instructions, I was able to overcome the problems quickly.

SunSuit

Apr 16, 2024  on Shopify

I would love to mention Luna for her support and help every time I need something. Awesome support help.

VogueFlo

Apr 15, 2024  on Shopify

Chad Wen is an exceptional individual. His professionalism and dedication make him a trustworthy choice for my project. I give him five stars without hesitation.

OLEV2

Apr 15, 2024  on Shopify

Sini Liu was very helpful, precise and quick at helping. Helped and guided me in fulfilling my First Order and he replied clearly to my numerous questions. Delivery was smooth as well.

Gyafa

Apr 15, 2024  on Shopify

Celia surpasses expectations with stellar consultation, adept delay management, and clear communication. A top choice for those seeking excellence in service.

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