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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

The Cucheng app helps Shopify merchants streamline product sourcing and fulfillment. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (2,002)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

Humbric

Jun 09, 2024  on Shopify

I have had a great experience with CJ Dropshipping, the customer service is second to none. Any issue you have with your order, the agents help you straight away. My agent Bonnie Gu was about to help me with a split order issue and get me fulfilling orders for my customers right away. All of the tracking numbers are updated automatically so you don't have to lift a finger. Thanks CJ & Bonnie!

PraiseSpirit

Jun 09, 2024  on Shopify

"I had a great experience working with Connie Jin from the CJdropshipping team. She was super helpful and always quick to respond to my questions. Connie made the whole process easy and stress-free. I highly recommend her!"

BlackMars

Jun 09, 2024  on Shopify

CJ for me one of the best, you will find everything need it. and best part is the service fast e amazing, Zoey help me a lot with just a few questions. so if someone ask me ill tell them CJ definitely the best. thank you

EcoEssentials

Jun 07, 2024  on Shopify

I had an amazing experience with Suki Huang the online advisor. Their advice was incredibly insightful and helped me navigate through my challenges with ease. I highly recommend their services to anyone seeking valuable guidance. Thank you for your exceptional support!

Redeemedrags

Jun 07, 2024  on Shopify

My personal agent Suki Huang is simply amazing, he’s extremely friendly and very proficient. His response time is also extraordinary, I look forward to working with Mr Huang.

HueBoard™

Jun 07, 2024  on Shopify

I've been thoroughly impressed with CJ Dropshipping's service. Their customer support is top-notch, always ready to assist and answer queries. Their tracking system is a game-changer, allowing me to monitor shipments in real-time which is incredibly reassuring. CJ Dropshipping stands out for their consistent delivery times and competitive pricing, providing excellent value for the quality of service offered. The condition of items upon arrival was impeccable, showcasing their commitment to safe and careful handling. Overall, CJ Dropshipping has exceeded my expectations at every turn, combining outstanding customer care with reliable shipping and fair pricing. I highly recommend them as a trusted logistics partner.

NoorShades

Jun 07, 2024  on Shopify

Outstanding Cooperation with Stacey We've been using the Supplier App for months and are thrilled with our experience, largely thanks to Stacey, our fantastic agent. Stacey's deep knowledge of the app, coupled with her proactive and responsive support, has made our operations seamless. Her dedication and professionalism stand out, ensuring our questions are answered promptly and our issues resolved swiftly. Stacey's commitment to our success has built a strong, reliable working relationship. We couldn't be happier with the cooperation and highly recommend the Supplier App, especially with Stacey as your agent. She's truly exceptional!

Esclora

Jun 07, 2024  on Shopify

Cj is a good supplier for dropshipping with excellent support. Today I had some problems with an order and Connie Jin helped me resolve issues in a timely manner.

VALUE VAULT

Jun 07, 2024  on Shopify

this is an amazing platform with very good and fast responsive customer care service.. The Customer care service agent Angel is very good and very polite .. giving 5 star because of her ..

iBOB-Shop

Jun 06, 2024  on Shopify

I Just asked some questions to Irena Huang and really she was very helpful and fast reply I can’t believe that there is someone knows what she do like her thank you so much Irena and definitely i will contact you again if i have more questions

Hear Kinetix

Jun 06, 2024  on Shopify

Linda was really helpful and quick on answering all my messages so I really recommend CJ for drop shipping!

JINGJING CENTRE

Jun 06, 2024  on Shopify

AliExpress customer service provided me with exceptional assistance, demonstrating professionalism and efficiency throughout. I highly recommend their dedicated team for any inquiries or issues you may encounter." thanks Rebecca Lin for your great job .

keydilly

Jun 05, 2024  on Shopify

"I had an outstanding experience with CJ Dropshipping, thanks to JoyZhou. Their professionalism and dedication to excellent service made my experience seamless and enjoyable. Highly recommend their services!"

Kidom

Jun 05, 2024  on Shopify

Ich arbeite schon etwas länger mit Roxane zusammen auf CJ Dropshipping. Ich bin sehr zufrieden mit Ihrer Arbeit und Ihrem Hilfsbereitem Auftreten. Ich kann Roxane auf jeden fall weiterempfehlen.

ILoveBabu.com

Jun 05, 2024  on Shopify

This is the best Dropsipping app, and Aoki helped me a lot, even when I was very unsure of what I should do. Thank you Aoki!

Divinux

Jun 05, 2024  on Shopify

Oliver Xu replied all my questions really fast and very kindly. Super recommended, efficient and professional.

OrcaOrcaOrca

Jun 05, 2024  on Shopify

I must say the customer service I have received from See Zhang has been excellent. My requests are always handled quickly and efficiently. She is very professional and takes care of business. Definitely a great asset to CJDropshipping, I have never been disappointed with her service. Thank you, See Zhang.

ReRi X

Jun 05, 2024  on Shopify

I had a very good experience with Box Chen. He helped me find products and solved my problems very quickly. I am very grateful for his quick answers to my questions.

Sundam - Nederland

Jun 05, 2024  on Shopify

I had requested a consultation on a product with CJ and received almost and instant reply from: Angel Li, This proves the great service they want to give towards their partners !

My Store

Jun 05, 2024  on Shopify

I must say the customer service I have received from Cristina Chen has been excellent. My request are always handled quick and efficient. She is very professional and takes care of business. Definitely a great asset to cjdropshipping I have never been disappointed with her service. Thank you Cristina Chen

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