I have only just installed the app, however the install was simple and the assistance was efficient. Fingers crossed for a good experience!

really simple and easy to use, quick support, wide range of design options, responsive, very good, would recommend for businesses that are starting

I recently started using this app and I couldn't be happier with the experience. The user interface is intuitive and the features are exactly what I needed for my online store. I had a few questions initially, but Nolan from the support team was incredibly helpful and resolved all my queries promptly. His assistance made the whole process smooth and stress-free. Highly recommend this app to anyone looking for reliable and efficient support.

Hana helped me with all my problems within a minute! She fixed my troubles in less than 5 minutes. I was really surprised to get such useful and fast help, thank you so much!

Firstly, Tracy was awesome. They were patient, knowledgeable, and friendly. I had several requests for assistance using the chatbot. It was customer service at its finest. This is one the best apps I've tested, free or otherwise. The FAQs page and widget are top-notch. I have not tested the AI features.

Audrey was awesome! Got me up and running and understanding how the Live Chat works. And just navigating the app in general. Loving the app so far. Seems pretty straight forward. Thanks so much!

Integrating Chatty: Livechat Helpdesk with our Shopify store was a breeze, thanks to Hana's outstanding support. She guided us through each step with patience and expertise, ensuring a smooth setup. Chatty's intuitive interface and robust features have significantly enhanced our customer support experience. We can now respond to inquiries in real-time, improving customer satisfaction and boosting sales. Highly recommend Chatty for any Shopify store owner looking to elevate their customer service! Thank you, Hana and the Chatty team!

Nolan and Williams were first class help. Helped me in 3 minutes with an issue, so polite and reassuring :-)

Great app, very happy with it. And a massive thank you to Emily! Super attentive and useful, thanks sooo much!! :)

ziet er enorm professioneel uit. heel overzichtelijk en duidelijk voor de klant. Lydia van de helpdesk is enorm behulpzaam als je even hulp nodig hebt om de juiste settings te vinden!

An excellent online chat app for businesses. Its user-friendly interface and powerful features improve customer communication. Special thanks to Audrey for her professional support. Highly recommended!

Super fast and efficient help in customising the colour, size and font of the chat box. Tiana and Tony made it super easy to get it to match my website aesthetic.

The customer service is very patient and the plugin is completely free. I will recommend it to all my friends.

het support was top! en Nolan en Toby hebben echt magie vertoont. alles wat ik vroeg aan veranderingen hebben ze gedaan. echt perfect!

I was helped very quickly with my problem and everything is running smoothly. Special thanks to Tracy for her super support and quick help. 1A service.

Sûrement une des meilleures applications de livechat et chatbot actuelle, en plus c'est gratuit et pamela m'a beaucoup aidée !

A bit disappointed that you are not able to upload any profile photos to match your chat avatar. THey can only grab your logo from your Shopify store which won't work bc my logo is cut off. There isn't a way to upload any photos via chat either. Hopefully, they will offer these in the future.

I'm only using this app for one day, but i can already say that it works as it should be. Also the support is great. Tiana was a great help.

Really good app with great support. Can't wait to publish my new website with it. Thank you, Hana and thank you, Judy, for your kind support. Big thanks to Nikiata, too!

L'app è un'eccellente risorsa per integrare le FAQ al sito web. L'interfaccia è intuitiva e le funzionalità sono molte e ben progettate. Consiglio vivamente quest'app. Un grazie speciale a Nolan per il continuo ed eccellente supporto! --- The app is an excellent resource to integrate FAQs into the website. The interface is intuitive and the features are many and well-designed. I highly recommend this app. A special thanks to Nolan for the continuous and excellent support!