9.9
Chatty: Livechat Helpdesk, FAQ logo

Chatty: Livechat Helpdesk, FAQ

Develop by Chatty
  • Built for Shopify
  • Free App
  • Verified
  • Enhance Help center: WhatsApp, Live chat, FAQs, Inbox, Chatbot

    Order tracking
    Whatsapp integration
    24/7 automation
    Faq management
    Faq popups
    Personalized contact
    Query resolution
    Livechat support
    1,576 Reviews
    9.9

    About Chatty: Livechat Helpdesk, FAQ

    Launched Jun 09, 2022

    Categories

    Built by Chatty

    Email :

    [email protected]

    Address

    Ho Guom plaza, Tran Phu, Hanoi, 10000, VN

    Website Privacy policy FAQ

    Description

    Avada Help Center/ WhatsApp/Help desk helps you to support, easy to live chat and order tracking

    Chatty Help Center offers a smart Chat box with FAQs, Order tracking, livechat for customers. With 24/7 with automation and WhatsApp support, it improves user experience, boosts conversion rates, and minimizes cart abandonment. Personalized Contact Us options via WhatsApp build trust and cut support time. The integration enables instant order tracking, quick query resolution, and tailored assistance for urgent matters, leading to enhanced satisfaction and increased sales.

    Chatty Help Center offers a smart Chat box with FAQs, Order tracking, livechat for customers. With 24/7 with automation and WhatsApp support, it improves user experience, boosts conversion rates, and minimizes cart abandonment. Personalized Contact Us options via WhatsApp build trust and cut support time. The integration enables instant order tracking, quick query resolution, and tailored assistance for urgent matters, leading to enhanced satisfaction and increased sales. more
    • Stunning themes for FAQs popup and Help Center.
    • Show the Order Tracking functionality for customers to track parcels without ask
    • Help Shopify stores manage FAQs easily by showing the question and category numb
    • Allow e-businesses to create immense queries and FAQ categories
    • Various Contact us methods for 24/7 LiveChat support (WhatsApp, Phone call, Mess

    Pros

    • Excellent user experience and intuitive interface
    • Responsive and helpful customer support available 24/7
    • Easy to install and navigate
    • Improves user experience, boosts conversion rates, and minimizes cart abandonment
    • Personalized Contact Us options via WhatsApp build trust and cut support time
    • Instant order tracking, quick query resolution, and tailored assistance
    • Customizable options and seamless integration with any website or platform
    • Stunning themes for FAQs popup and Help Center
    • Allows businesses to create numerous queries and FAQ categories
    • Multiple Contact Us methods including LiveChat support, Phone call, and Messenger

    Cons

    • Currently supports only one language
    • No option to upload custom profile photos for chat avatars, only uses Shopify store logo

    Rating And Reviews

    NeedMeed

    Nov 18, 2024  on Shopify

    Hey @Audrey! Chatty is great ... Thanks a ton for helping me get the app up and running. It’s really awesome! You rock!

    Maison Sarment Shop

    Nov 18, 2024  on Shopify

    App complète avec beaucoup de personnalisation même dans l'offre gratuite. ChatLive très réactif, je recommande !

    Phantom B2C DEV Levi

    Nov 18, 2024  on Shopify

    Gravyr Store

    Nov 17, 2024  on Shopify

    I want to start by saying this can be the best assistant you can have on your webshop, they have really talked and added the same app so you don't have to have different apps. Not only that, the staff are so knowledgeable and really solve everything, they are so fast you are shocked how quickly everything goes. Also want to thank Damian who solved and solves my small problems that I had.

    Firebean

    Nov 16, 2024  on Shopify

    Customer service Hana helped me solve the problem and the app is very good

    Unelma

    Nov 15, 2024  on Shopify

    Hana top service

    Mina Restaurant Supply

    Nov 15, 2024  on Shopify

    Hana provides the best customer service! makes the app worth it

    Sprout Mate

    Nov 15, 2024  on Shopify

    nice support

    Blossom Lane Cards & Gifts

    Nov 14, 2024  on Shopify

    I recently installed this app for my Shopify store, and I have to say, it’s been a game-changer. The features are exactly what I needed to allow customers to easily get in contact with us quickly via the online chat function. The interface is user-friendly, and it integrates seamlessly with my store. But what truly stood out was the customer support. I had a query about a specific feature, and Sonny was incredibly helpful. Not only did he respond quickly, but he also went above and beyond to ensure I understood how to make the most of the app’s capabilities. His patience and expertise made a potentially confusing situation a breeze to navigate. Thank you Sonny I am most grateful :-)

    OvieBride

    Nov 14, 2024  on Shopify

    Awesome support – Jasmine did a great job to help me quickly with all my questions

    Show more reviews

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