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Chatty AI Chatbot & Live Chat logo

Chatty AI Chatbot & Live Chat

Develop by Shopify

$19.99-$199

/ Month
  • Built for Shopify
  • Free plan available 7 Days Free Trial
  • Verified
  • Enhance Help center: WhatsApp, Live chat, FAQs, Inbox, Chatbot

    Order tracking
    Whatsapp integration
    24/7 automation
    Faq management
    Faq popups
    Personalized contact
    Query resolution
    Livechat support

    About Chatty AI Chatbot & Live Chat

    Launched Jun 08, 2022

    Categories

    Built by Shopify

    Address

    5th Floor, 167, 169 Great Portland St, London, ENG, W1W 5PF, GB

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    Description

    Shoppers have questions? AI chatbot has answers. Need sales support? Chatty delivers. 24/7 every day

    No time to answer customer questions 24/7? Let Chatty AI chatbot handle it with live chat & helpdesk. Powered by advanced AI model, it answers product questions, suggests products, and helps with order tracking - all while you're away. Then, you can manage conversations with your team from all channels in one inbox: WhatsApp, Facebook Messenger, Instagram, Email, and more. Build your FAQs help center for quick customer support, then let customers self-serve forever.

    No time to answer customer questions 24/7? Let Chatty AI chatbot handle it with live chat & helpdesk. Powered by advanced AI model, it answers product questions, suggests products, and helps with order tracking - all while you're away. Then, you can manage conversations with your team from all channels in one inbox: WhatsApp, Facebook Messenger, Instagram, Email, and more. Build your FAQs help center for quick customer support, then let customers self-serve forever. more
    • Livechat & AI chatbot: Provide 24/7 support to sell more with AI sales assistant
    • Inbox & Team: Manage conversations with your team from all channels in one inbox
    • FAQ page: Create a FAQ helpdesk to empower customers to find answers on their ow
    • Sales automation: Send proactive targeted messages based on visitor behavior
    • Mobile app: Keep track with all inbox from your devices anywhere, anytime

    Pros

    • Excellent user experience and intuitive interface
    • Responsive and helpful customer support available 24/7
    • Easy to install and navigate
    • Improves user experience, boosts conversion rates, and minimizes cart abandonment
    • Personalized Contact Us options via WhatsApp build trust and cut support time
    • Instant order tracking, quick query resolution, and tailored assistance
    • Customizable options and seamless integration with any website or platform
    • Stunning themes for FAQs popup and Help Center
    • Allows businesses to create numerous queries and FAQ categories
    • Multiple Contact Us methods including LiveChat support, Phone call, and Messenger

    Cons

    • Currently supports only one language
    • No option to upload custom profile photos for chat avatars, only uses Shopify store logo

    Top Helpful Reviews

    American Muscle Docks

    Jan 08, 2026  on Shopify

    So far so good. Hana was extremely friendly and helpful in setting up the basic framework for us as per what we required. There were a few issues that I had on my end and she was quick to resolve them. Great support throught the process.

    MLNshops

    Jan 07, 2026  on Shopify

    Thank you Andy for a big help you gave your time to find a solution on my concern. I appreciate that. I recomand the any one looking a chatbot.

    Skin Profile

    Jan 06, 2026  on Shopify

    Really great app! Works as expected and even better. Settings could be simplified a bit more. I imagine that non-technical people could struggle to understand what needs to be changed and where but overall - recommend!

    DsgnTouch

    Jan 05, 2026  on Shopify

    首先,App很好用,网页版和手机版都很好用。 其次,他们的团队非常的负责,有任何疑问及时为我解决,沟通无障碍,他们会非常贴心的用你们国家的语言和你沟通,减少了翻译的压力,沟通很丝滑,靠谱的团队,Nice!

    Kooji Perfumes

    Jan 02, 2026  on Shopify

    Hazel provided a great service to rectify issues with email forwarding. She was available immediately and stayed on until the issue was resolved. Impressive service.

    BodyMods

    Dec 31, 2025  on Shopify

    Audrey and Ryan offered outstanding support in addressing our questions. We are very pleased with the app so far.

    THE GLAM BOOK VENDORS

    Dec 31, 2025  on Shopify

    Megan was very helpful! OMG like I feel guilty cause I asked so many questions lol but she was very patient! as well as Hazel too! Great team!! I cant wait to see how Chatty works with my store:)

    AMNIKI

    Dec 31, 2025  on Shopify

    Super! Great app and support staff. Probably the best one out there on the Shopify store platform. Shout out to Hazel and Mark for helping me with my requests. Asset to the team.

    Unbound Westie

    Dec 30, 2025  on Shopify

    Hana is very fast and fixes all my problems in no time. She has helped me numerous times. Thank you for the best support!!

    Midwood Guitar

    Dec 30, 2025  on Shopify

    Hana and everyone at Chatty have been great. We're mainly using just the Chat feature and we're very happy with the App/Service.

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