Compare SmartBot: Leading AI Chatbot vs Chatty AI Chatbot & Live Chat

SmartBot: Leading AI Chatbot

AI Chat Innovation: Enhancing Sales and Improving Service

Chatty AI Chatbot & Live Chat

Enhance Help center: WhatsApp, Live chat, FAQs, Inbox, Chatbot

SmartBot: Leading AI Chatbot

AI Chat Innovation: Enhancing Sales and Improving Service

Chatty AI Chatbot & Live Chat

Enhance Help center: WhatsApp, Live chat, FAQs, Inbox, Chatbot

Rating

380 Reviews

9.2

2,438 Reviews

9.5

Pricing

Install App More info

Features

Order tracking
Easy integration
Personalized shopping
Product search
Real-time recommendations
Instant support
Custom chat widget
Personalized invitations
Post-sale services

Order tracking
Whatsapp integration
24/7 automation
Faq management
Faq popups
Personalized contact
Query resolution
Livechat support

Screenshots

+ 2 more

Chatty AI Chatbot & Live Chat screenshot

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Pros

Provides instant support to customers, enhancing customer service experience
Delivers personalized shopping experiences with tailored recommendations
Facilitates seamless store interaction, making it easier for visitors to search for products
Enables customers to check their order status in real-time, optimizing the post-sales journey
No-code platform, simplifying the integration and setup process for store owners
Effortless integration with Shopify, making it accessible for many eCommerce stores
Customizable chat widget to match the store's branding, providing a cohesive look
Potential to increase consultation volumes and conversions through personalized invitations

Excellent user experience and intuitive interface
Responsive and helpful customer support available 24/7
Easy to install and navigate
Improves user experience, boosts conversion rates, and minimizes cart abandonment
Personalized Contact Us options via WhatsApp build trust and cut support time
Instant order tracking, quick query resolution, and tailored assistance
Customizable options and seamless integration with any website or platform
Stunning themes for FAQs popup and Help Center
Allows businesses to create numerous queries and FAQ categories
Multiple Contact Us methods including LiveChat support, Phone call, and Messenger

Cons

May not provide advanced customizability beyond basic customization options
Possibly limited to Shopify, reducing applicability for stores on other platforms
Initial configurations and understanding of the tool might require some learning curve
Dependence on AI accuracy, which may sometimes result in less accurate recommendations or responses

Currently supports only one language
No option to upload custom profile photos for chat avatars, only uses Shopify store logo

Launched

Mar 26, 2025

Developer

Built by BestChat

Apps:

Average Rating:

4.8

Reviews:

593

Built by Chatty (By Avada)

Apps:

Average Rating:

Reviews:

2,438

Make Your Choice

Install App More info View alternatives

Compare SmartBot: Leading AI Chatbot vs Chatty AI Chatbot & Live Chat

SmartBot: Leading AI Chatbot

Chatty AI Chatbot & Live Chat

SmartBot: Leading AI Chatbot

Chatty AI Chatbot & Live Chat

Rating

Rating

Pricing

Pricing

Features

Features

Screenshots

Screenshots

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Pros

Pros

Cons

Cons

Categories

Categories

Launched

Launched

Developer

Developer

Built by BestChat

Built by Chatty (By Avada)

Make Your Choice

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