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Showing 760 to 780 of 935 Apps
Customer Service & Help center

Customer Service & Help center

  • $29 / Month
  • Free Plan Available
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Delight your customers with personalised support Show more

The "Customer Service & Help Center" app is a straightforward helpdesk solution designed specifically for Shopify users, ensuring an intuitive experience for both teams and customers. The app is user-friendly, requiring no additional training for teams already familiar with Gmail, enabling immediate integration and use. By syncing seamlessly with Shopify, it provides access to the complete purchase history of any customer, allowing for tailored support based on past interactions. Customers benefit from a simple process, utilizing only email for communication without needing to navigate portals or recall ticket IDs. This emphasis on simplicity and integration enhances both the efficiency of your support team and the satisfaction of your customers.
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Shopify integration
Simple helpdesk
Gmail-like usability
View purchase history
Personalized customer care
Email-based interaction
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Vocify ‑ AI Voice Assistant

Vocify ‑ AI Voice Assistant

  • Free Plan Available
6.7
4 Reviews
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AI voice assistant for Shopify: Enhances customer interactions effortlessly. Show more

Vocify ‑ AI Voice Assistant is an innovative app designed to elevate your Shopify store by integrating advanced voice technology from ElevenLabs. This app enables retailers to create natural, interactive voice conversations with their customers, enhancing the overall shopping experience. With Vocify, merchants can easily customize voice interactions to be featured on specific pages such as product descriptions or checkout, providing tailored support throughout the shopping journey. The app includes an easy-to-implement widget that instantly answers customer inquiries and assists in guiding their purchasing choices. Installation is straightforward and takes just a few minutes, requiring no coding skills. With 24/7 conversational support, Vocify ensures that your store is always ready to handle customer questions efficiently and effectively.
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Ai voice integration
Interactive customer interaction
Customizable voice interactions
Instant question response
Guided purchasing decisions
Easy no-code setup
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SimpleCall ‑ Click to Call

SimpleCall ‑ Click to Call

  • $1.49 / Month
  • 3 Days Free Trial
6.4
15 Reviews
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Add a click-to-call phone button to your store Show more

SimpleCall - Click to Call is an innovative app designed to enhance user engagement on your website by easily integrating a customizable click-to-call button. This tool is ideal for businesses aiming to boost their lead generation through phone interactions. Prioritizing user experience, SimpleCall offers a seamless, intuitive environment that empowers store owners, regardless of technical expertise, to effortlessly tailor their click-to-call buttons. This ensures a perfect alignment with your store's brand and color scheme. Compatible across all devices, SimpleCall functions optimally on both desktops and mobiles. Users can choose between two layouts: a Sticky Bottom Bar or a Floating Button, each adjustable in terms of color, text, position, and size. Furthermore, the app allows you to select specific pages where the button appears, all without any coding requirements.
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No coding required
User-friendly interface
Website integration
Click-to-call button
Customizable button
Desktop and mobile compatible
Install App
PoetAI ‑ AI Knowledge Chatbot

PoetAI ‑ AI Knowledge Chatbot

  • $9 / Month
  • New
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AI-driven chatbot for automating customer support and enhancing store navigation.

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Tidio ‑ Live Chat & AI Chatbot

Tidio ‑ Live Chat & AI Chatbot

  • $29-$39 / Month
  • Free Plan Available
  • 7 Days Free Trial
7.7
1,142 Reviews
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Live Chat boosted with Chatbots for the best customer support Show more

Tidio Live Chat & AI Chatbots is a robust customer experience platform designed to enhance online store interactions and convert passive visitors into active buyers. It offers ready-to-use sales and support chatbots that can answer common customer queries instantly, helping to increase revenue. By centralizing all customer communications, Tidio serves as a simple yet powerful helpdesk solution for businesses. The app integrates seamlessly with Shopify, allowing users to add it with just a single click, enhancing efficiency through dedicated features. Users can communicate with visitors through live chat, swiftly resolving issues and proactively boosting sales. Additionally, the Lyro AI bot works alongside human agents to automatically address customer questions. Tidio also offers functionalities like cart previews, order history checks, and product recommendations directly in the chat, as well as a straightforward ticketing system for managing customer requests.
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Product recommendations
Ai-powered chatbots
Visitor engagement
Live chat interaction
Sales boosting chatbots
Common questions resolving
Install App
WhatsApp Chat Support

WhatsApp Chat Support

  • $2.99 / Month
  • Free Plan Available
  • 14 Days Free Trial
8.2
5 Reviews
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The most customizable WhatsApp chat app with multiple agents. Show more

Supachat WhatsApp Agents Chat is an innovative app designed to streamline customer communication on your online shop. By integrating a customizable WhatsApp chat button, it allows customers to easily initiate contact through a prefilled message, ensuring swift engagement. The app supports multiple agents, each with a unique phone number and designated role, enabling you to efficiently route inquiries to the appropriate team member. Its customizable design, including custom CSS options, allows the chat widget to seamlessly align with your brand's aesthetic. The responsive layout ensures excellent performance on both mobile and desktop devices, enhancing the overall user experience. With a quick setup process, integrating the chat feature into your store is hassle-free, and the sticky widget option ensures the chat button remains visible as users browse your site. This sleek and modern addition not only boosts communication efficiency but also elevates your store's visual appeal.
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Customizable design
Quick setup
Multiple agents
Sticky widget
Sleek & modern
Install App
Chative ‑ Live chat & Chatbot

Chative ‑ Live chat & Chatbot

  • $10-$25 / Month
  • Free Plan Available
  • 14 Days Free Trial
(1/5)
1 Reviews
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Build premium live chat experience for your leads Show more

Chative - Live Chat & Chatbot is a comprehensive customer service application designed to enhance business communication effortlessly. It provides unlimited channels and messages, ensuring seamless engagement across platforms. Available on both iOS and Android, the app supports a mobile-friendly interface for on-the-go accessibility. With round-the-clock in-app support, users can resolve issues anytime, ensuring smooth operation. Chative's AI-driven solution tailors itself to suit any business model, streamlining customer interactions with just a few clicks. It unifies all conversations, customer data, orders, and product catalogs, allowing businesses to access detailed customer contexts and perform direct sales through messaging apps. By facilitating timely and personalized customer service, Chative boosts productivity and transforms visitors into leads efficiently.
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Mobile app
Ai customer service
Unlimited channels
24/7 in-app support
Conversation unification
Customer context access
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Alhena: Shopping & Support AI

Alhena: Shopping & Support AI

  • $1199-$599 / Month
  • Free Plan Available
8.2
4 Reviews
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Generative AI for customer service & profitable growth Show more

Gleen AI: Sales & Support AI is a cutting-edge generative AI chatbot designed to enhance customer satisfaction and operational efficiency. It provides real-time responses to customer inquiries across various platforms, including email, live chat, messaging apps, and social media, ensuring a seamless omni-channel communication experience. The app seamlessly integrates with popular help desk and live chat solutions such as Gorgias, Freshdesk, Zendesk, and Richpanel, allowing for a smooth transition between automated responses and human agents when necessary. Furthermore, Gleen AI has the capability to sync with your Shopify catalog, inventory, and pricing data, enabling conversational product search and support that is informed and contextually relevant. Trusted for its accuracy, Gleen AI ensures both businesses and customers receive reliable information. It maintains a consistent brand tone, avoiding generic bot replies, while also providing real-time access to store information for comprehensive and efficient customer interactions.
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Multi-channel support
Generative ai chatbot
Real-time responses
Help desk integration
Shopify synchronization
Conversational product search
Install App
Scrollmark

Scrollmark

  • Free Plan Available
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Automated, personalized product sales on social Show more

Scrollmark is an innovative app designed to enhance your social media marketing efforts by addressing the challenge of missed conversions. It leverages AI to automatically respond to user engagements with tailored product recommendations sourced directly from your Shopify catalog, effectively driving sales from social interactions. Unlike traditional metrics that focus only on likes and comments, Scrollmark offers robust tracking to attribute every conversion, providing a clearer picture of your social ROI. The app also simplifies lead capture, enabling you to effortlessly turn social media accounts into effective sales channels. With personalized, AI-powered responses that include tailored recommendations and answers to FAQs, Scrollmark ensures a seamless user experience. This allows businesses to capture emails and cultivate new leads automatically, enriching their customer base without added effort.
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Automate responses
Lead capture
Targeted recommendations
Track conversions
Ai-powered insights
Install App
Vassoria Chat de Soporte

Vassoria Chat de Soporte

  • $50-$180 / Month
  • 3 Days Free Trial
8.2
1 Reviews
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Soporte AI 24/7 que resuelve consultas de productos eficazmente.

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CartSignal: WhatsApp Chat

CartSignal: WhatsApp Chat

  • Free Plan Available
  • New
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Add WhatsApp chat to your store for instant customer support.

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MIT AI Chatbot & Sales Bot

MIT AI Chatbot & Sales Bot

  • $49 / Month
  • Free Plan Available
8.2
1 Reviews
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AI-powered sales and support chatbot for personalized customer interactions.

Install App
Octocom AI CX & CS suite

Octocom AI CX & CS suite

  • $200 / Month
  • 14 Days Free Trial
7.9
7 Reviews
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Streamline support with 24/7 AI for enhanced customer experience. Show more

Octocom AI CX & CS Suite is a comprehensive solution designed to streamline customer support by leveraging advanced conversational AI. Operating 24/7, it efficiently handles both pre-sale and post-sale inquiries, covering a wide array of topics such as product recommendations, delivery queries, order changes, and returns. This intelligent tool significantly reduces ticket volume and response times, allowing your support team to devote more attention to critical tasks. Seamlessly integrating with popular help desks like Gorgias and Zendesk, Octocom enhances customer engagement and satisfaction. Whether it's managing orders or providing personalized product suggestions, the AI system keeps itself updated by continuously scanning your catalog and website. With its omnichannel connectivity, Octocom ensures users get fast, accurate assistance across platforms like email, Instagram, WhatsApp, Messenger, and Telegram.
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Personalized recommendations
Order management
24/7 ai support
Conversational ai
Omnichannel connectivity
Catalog scanning
Install App
Sendbird AI chatbot

Sendbird AI chatbot

  • $99-$499 / Month
  • Free Plan Available
6.7
24 Reviews
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AI chatbot for ecommerce that converts browsers into buyers Show more

Sendbird AI Chatbot is a sophisticated digital assistant designed to enhance your sales and customer service efforts through engaging, human-like conversations. It provides round-the-clock support by automatically greeting and assisting visitors on your website, offering personalized recommendations based on real-time interactions. The chatbot seamlessly integrates with your store data via the Shopify API, enhancing its ability to recommend products, answer FAQs, and even connect customers to human support when necessary. With multilingual capabilities, it can interact with users in various languages, broadening your reach across different demographics. The app also features a performance dashboard, allowing you to track visitor engagement and conversion metrics. Suitable for diverse industries such as ecommerce, marketplaces, health and beauty, and hospitality and travel, Sendbird’s AI chatbot is a versatile tool to bolster your customer relations and drive sales.
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Seamless integration
Multilingual support
Personalized recommendations
Performance dashboard
24/7 support
Install App
Lasio AI

Lasio AI

  • $1199-$499 / Month
  • New
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Lasio AI: Instant smart chat agents for seamless customer support on Shopify.

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Shelly: AI Chatbot & FAQs

Shelly: AI Chatbot & FAQs

  • Free Plan Available
8.2
1 Reviews
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AI chatbot for Shopify: multilingual support, chat analytics, and customization. Show more

Shelly: AI Chatbot & FAQs is a sophisticated AI-powered tool designed to enhance customer support by automating inquiries with precision. Through seamless integration with Shopify MCP, it offers accurate product information and real-time order tracking, making it indispensable for online merchants. Featuring customizable branding, the app allows businesses to tailor the chatbox design while providing comprehensive chat analytics to monitor customer interactions. With multilingual support and FAQ synchronization, Shelly ensures accessibility and efficient communication across diverse markets. Merchants can choose between Claude or GPT AI models for optimal performance, offering flexibility in managing customer conversations. By integrating closely with your store’s product catalog and order data, Shelly provides instantaneous responses to customer queries, streamlining the support process. Ideal for global support, this app is not just about answering questions but also enhancing the overall customer experience.
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Customizable branding
Multilingual support
Order tracking
Real-time product info
Chat analytics
Faq synchronization
Install App
Smartsupp Live Chat & Chatbots

Smartsupp Live Chat & Chatbots

  • $20-$30 / Month
  • Free Plan Available
  • 14 Days Free Trial
(3/5)
4 Reviews
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Smartsupp – drive your sales online through conversations! Show more

Smartsupp Live Chat & Chatbots is a dynamic app designed to enhance your business growth through innovative customer interaction solutions. It features the Mira AI Shopping Assistant, which offers personalized product recommendations to boost sales and elevate the shopping experience. With responsive live chat functionality, businesses can deliver real-time support, ensuring customer queries are addressed promptly, maintaining engagement and satisfaction. Efficient chatbots automate responses, providing consistent and quick customer care, freeing up your team to focus on more complex tasks. Smartsupp is a trusted choice globally for e-commerce businesses, offering accessible AI-driven features that streamline sales processes and enrich customer interactions. It also includes lead generation tools that capture valuable customer insights, enabling expansion of your customer base. Overall, Smartsupp combines automation and personalization to create a seamless customer service experience.
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Ai enhancements
Product suggestions
Instant responses
Lead collection
Real-time interactions
Customer service
Install App
Chatty AI Chatbot & Live Chat

Chatty AI Chatbot & Live Chat

  • $19.99-$199 / Month
  • Free Plan Available
  • 7 Days Free Trial
  • Verified
8
1,734 Reviews
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Enhance Help center: WhatsApp, Live chat, FAQs, Inbox, Chatbot Show more

Chatty: Livechat Helpdesk, FAQ, is a comprehensive customer support tool designed to enhance e-commerce experiences by integrating a smart chat box with live chat capabilities, FAQs, and order tracking. Available 24/7 with automated responses and WhatsApp support, Chatty ensures users receive quick and effective assistance, leading to improved user satisfaction and higher conversion rates. The app prioritizes trust-building, offering personalized "Contact Us" options that not only reduce support time but also minimize cart abandonment. Its seamless integration allows for instant order tracking and swift resolution of queries, catering to urgent customer needs. Furthermore, Chatty supports Shopify stores by managing FAQs easily with stunning themes and categorized questions. With various contact methods like WhatsApp, phone calls, and Messenger, Chatty ensures seamless 24/7 customer support for e-businesses.
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Order tracking
Whatsapp integration
24/7 automation
Faq management
Faq popups
Personalized contact
Install App
Froggit

Froggit

  • $4.99 / Month
  • Free Plan Available
8.2
1 Reviews
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Effortlessly send WhatsApp updates and add store button, no API needed. Show more

Froggit is a user-friendly app designed to enhance your e-commerce communication through WhatsApp. With just one click from your personal WhatsApp number, easily send messages for abandoned carts and order updates, improving customer engagement and conversion rates. Merchants can choose from a variety of pre-defined message templates or create their custom templates to tailor communication to their brand's voice. Additionally, Froggit enables you to add a customizable WhatsApp button to your storefront, allowing shoppers to effortlessly contact you. The app requires no complex API setups, making it accessible and convenient for users of all technical levels. Froggit is an essential tool for streamlining customer interactions and boosting sales on your Shopify store.
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Order updates
Abandoned cart notifications
Whatsapp message templates
Customizable store button
Install App
MSG91 ChatBots

MSG91 ChatBots

  • Free Plan Available
  • New
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Automate Shopify sales with WhatsApp COD verification and AI-assisted selling.

Install App

In today's competitive e-commerce landscape, the "Shopify Chat Apps" category offers invaluable tools for businesses striving to streamline their operations, enhance customer experiences, and drive growth. These apps facilitate seamless communication between merchants and customers, ensuring that queries are addressed promptly and efficiently. By integrating chat solutions directly into your Shopify store, you can not only improve customer satisfaction but also increase conversions and customer loyalty.

Explore our curated list of Shopify chat apps to discover the perfect solutions that can elevate your online business.

Frequently Asked Questions

1. What are Shopify chat apps?

Shopify chat apps are tools that allow e-commerce store owners to communicate directly with their customers. These apps integrate with your Shopify store to provide real-time customer support, improving engagement and customer experience.

2. How do chat apps enhance customer experience?

By offering instant support and answers to customer queries, chat apps reduce wait times and improve satisfaction. They can also guide customers through the sales process, helping to increase conversion rates.

3. Can chat apps be customized for my store's brand?

Most Shopify chat apps offer customization options that allow you to modify the chat interface to match your store’s branding, including colors, logos, and greetings.

4. Are chat apps beneficial for small businesses?

Yes, chat apps can significantly benefit small businesses by providing cost-effective customer support solutions and enhancing customer engagement, which can lead to increased sales and customer retention.

5. How do chat apps integrate with Shopify?

Chat apps are typically installed through the Shopify App Store. Once installed, they integrate with your store's backend to allow you to interact with customers directly through your Shopify dashboard.

6. Do chat apps support multiple languages?

Many chat apps offer support for multiple languages, enabling you to communicate with a diverse customer base. Be sure to check the app specifications for language support options.

7. Can I track the performance of chat apps?

Yes, most chat apps provide analytics and reporting features that allow you to monitor chat response times, customer satisfaction scores, and other metrics, helping you optimize your customer service strategy.

8. What happens if I am offline and a customer sends a message?

Many chat apps offer offline messaging features that allow customers to leave messages when you are not available. These messages can be addressed once you are back online, ensuring no customer query goes unanswered.

9. Are there any free chat apps available for Shopify?

Yes, there are several free chat apps available on the Shopify App Store, though premium features may require a paid subscription. Assess your business needs to determine which option best suits your store.

10. How do I choose the right chat app for my Shopify store?

Consider factors such as ease of use, customization options, language support, analytics capabilities, and customer reviews. Trial and error may be required to find the app that best meets your business needs.

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