Dixa is a customer service platform that combines omnichannel support with a powerful AI and automation engine. Our platform is built on a Human + AI philosophy. We believe repetitive inquiries should be handled by AI, so human agents can deliver valuable experiences through empathy and genuine connection. We integrate natively with the broader e-commerce ecosystem. This includes our Shopify app, which lets your team view and update Shopify orders directly inside Dixa’s unified agent workspace.

• All support channels and customer data in a one-screen agent workspace.
• AI Agent that handles repetitive tasks on chat and email.
• Powerful workflow automation with an intuitive drag and drop builder.
• Two-way Shopify integration that lets you access and edit orders within Dixa.