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  • $15 / Month
  • 10 Days Free Trial

Kal AI: Efficient support via intelligent, customizable chat assistant for stores.

  • $29-$490 / Month
  • Free Plan Available
  • 14 Days Free Trial
1 Reviews

24/7 AI-Powered Product Consultant and CS Agent Show more

CHATTERgo AI‑first Concierge is an innovative conversational solution designed to revolutionize the shopping experience on your store. By leveraging the advanced reasoning capabilities of GPT-4, CHATTERgo enhances customer interactions with seamless AI-powered assistance. This app eliminates the need for complex chatbot flow setups, instead utilizing cutting-edge vector-based search technologies for accurate, context-driven responses. It excels in efficiently handling various tasks such as offering personalized product recommendations, answering store policy inquiries, and providing real-time order status updates. CHATTERgo also supports enriched dialogue by drawing on user-contributed knowledge, ensuring customers receive well-rounded, insightful assistance. With its intelligent consultation capabilities, CHATTERgo delivers a smooth and engaging shopping experience tailored to meet customer needs effectively.
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Enhance experience
Ai consultant
Contextual search
  • $199-$799 / Month
  • 10 Days Free Trial
8.2
2 Reviews

Hire 24x7 Custom Trained Shared & Dedicated E-Com Chat Agents. Show more

DeskMoz - 24x7 Live Chat Agents is a dynamic app designed to enhance your store's customer support experience by deploying a team of expert live chat agents. Available round the clock, these agents address customer queries related to sales and support seamlessly via live chat, email, and social media, ensuring no query goes unattended. The in-house team comprises over 200 highly trained agents who excel in e-commerce customer service, handling complex tasks such as order tracking, modifications, replacements, and refunds via comprehensive management of your store’s CMS and backend. With a quick setup time of 48-72 hours, DeskMoz ensures your business is supported by a fully trained team, providing incredible omnichannel customer support with impressive FRT and ART times under 35 seconds. Users benefit from the free and highly customizable live chat software provided as part of the package, ensuring a tailored experience for both you and your customers. DeskMoz's commitment to top-notch service quality is reflected in industry-leading metrics for customer satisfaction, service level agreements, customer effort scores, and net promoter scores.
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Real-time responses
24x7 live chat
Custom-trained agents
Shared & dedicated agents
Sales support
Customer support
  • $5.99 / Month
  • Free Plan Available
  • 5 Days Free Trial
1 Reviews

Boost Customer Engagement with Instant Multi-Channel Chat Show more

SmartChat: Multi-Channel Sync revolutionizes customer interaction on your Shopify store by integrating multiple communication channels into one seamless platform. Designed for today's dynamic e-commerce environment, it ensures that you stay connected with your customers across popular platforms like WhatsApp, Instagram, and Messenger. Customize the appearance of your chat button with various colors, animations such as Rotate or Bounce, and strategically position it for maximum engagement. Enhance your customer service with default popup and personalized welcome messages to greet visitors promptly. This tool not only helps in improving your brand's reputation through timely responses but also allows you to match your chat setup to your site's theme with single or gradient colors. Experience a quick setup process to start reaping the benefits of enhanced customer support and engagement instantly.
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Quick setup
Multi-channel chat
Customizable chat button
Theme matching
Popup and welcome messages
Supports whatsapp

Support your customers in real-time through live chat Show more

neetoChat is designed to enhance your customers' shopping experience by providing seamless support, ensuring they stay focused on their shopping journey. Often customers face roadblocks that require quick assistance, and neetoChat offers the ideal solution to help them get back on track effortlessly. The application boasts an intuitive and straightforward installation process, with no need for complex configurations, making it easy to set up in just a minute. Its user-friendly interface is supported by a simple Knowledge Base, ensuring that navigating through features is hassle-free for both you and your customers. With neetoChat, you can efficiently manage and view all orders directly from the chat support screen. It allows you to process refunds, modify shipping addresses, and handle order cancellations, restockings, and refunds with ease, all within the app's environment. This ensures a smooth operational workflow, ultimately enhancing customer satisfaction and boosting sales.
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Simple setup
Change shipping address
Order management
Real-time support
Manage cancellations
Hassle-free refunds
  • $5.99-$34.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
7.9
32 Reviews

Improve customer service with Live chat, Messenger & Helpdesk. Show more

NS Live Chat, Inbox & Helpdesk is a versatile application designed to streamline customer support by centralizing all conversations from various stores and channels into a single, unified inbox. This powerful tool enhances sales opportunities by offering detailed customer behavior insights and product recommendations directly within the chat portal. With its integrated Helpdesk and Chatbot features, businesses can provide proactive, around-the-clock customer service, significantly improving efficiency. The app allows users to manage and respond to Facebook Messenger and Live Chat messages seamlessly from one place, sharing product recommendations and creating orders effortlessly while chatting. Users can also leverage a smart self-service widget for helpdesk support, order tracking, and customer actions, ensuring enhanced service quality. NS Live Chat, Inbox & Helpdesk empowers businesses to increase responsiveness with automated support through chatbots and saved responses, making it easier for customer service teams to assist clients effectively from anywhere, even on the go using the intuitive mobile app.
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Product recommendations
Mobile app support
Order tracking
Chatbot automation
Real-time visitor tracking
Customer behavior tracking

Enhance Shopify customer engagement with WhatsApp messaging and automation. Show more

GS: Whatsapp Chat + Marketing for Shopify is a powerful tool designed to enhance customer engagement and streamline communication for your online store. Seamlessly send personalized messages, bulk updates, and automate customer interactions directly from your Shopify dashboard using the WhatsApp Cloud API. The app offers a user-friendly interface that allows you to effortlessly manage and drive your marketing efforts towards better results. Whether you're sending promotions, updates, or important announcements, GS: Whatsapp Chat + Marketing ensures your messages reach your audience effectively. Utilize Meta-approved or custom templates to tailor your communication and create a more personalized customer experience. This app is an ideal solution for store owners looking to simplify their workflow and boost customer satisfaction through efficient and targeted communication.
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Personalized messaging
Bulk updates
Automate interactions
  • $2.95 / Month
  • Free Plan Available
(1/5)
2 Reviews

Let customers contact your store via WhatsApp button instantly Show more

PX WhatsApp Chat ‑ Live Chat is a dynamic and user-friendly application designed to enhance communication between businesses and their customers through the widely used WhatsApp platform. By integrating seamlessly with your website or e-commerce store, this app provides visitors with an instant chat option, allowing for real-time interaction and improved customer service. The app facilitates direct communication, enabling customers to inquire about products, seek support, or receive quick assistance, thereby enhancing user experience and fostering customer satisfaction. With easy setup and customizable features, businesses can tailor the chat interface to align with their brand identity. PX WhatsApp Chat serves as a powerful tool to build strong customer relationships and increase engagement by leveraging the familiarity and convenience of WhatsApp. Ideal for businesses of all sizes, this app helps in boosting conversion rates and nurturing lasting client connections.
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Whatsapp button
Instant contact
Enhanced support
  • $20.99-$79.99 / Month
  • Free Plan Available
  • 180 Days Free Trial

Your ChatGPT sales shop assistant Geni-e in a bottle! Show more

Retail Geni‑e | Sales ChatGPT transforms your storefront into an engaging and efficient shopping experience with its AI-driven shop assistant and sales representative capabilities. Powered by ChatGPT, this app intuitively recommends products and answers customer queries using data from your website, acting as both a dynamic sales channel and a responsive support agent. With easy one-click setup and customizable appearance, Retail Geni-e seamlessly integrates into your store, adding a touch of genie magic to every customer interaction. The app automates visitor support and provides tailored recommendations, ensuring a personalized shopping experience for each customer. Enjoy a smooth onboarding with no complicated workflows, and start turning your visitors into customers instantly. Take advantage of a six-month free trial through app credits to explore the full potential of Retail Geni-e.
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Product recommendations
Customizable appearance
One-click setup
Query answering
Dynamic sales channel
Responsive support agent

A simple and effective customer support helpdesk software Show more

The SJ Customer Support App is a transformative solution for e-commerce merchants, streamlining all customer communications into a single, easily managed inbox. Its seamless integration with Shopify simplifies operations and enhances the user experience by reducing the clutter of fragmented tools. The app's powerful automation features help overcome repetitive tasks, boosting efficiency and productivity while minimizing the risk of missed messages. With pre-written canned responses, agents can ensure quick and consistent interactions, enhancing overall customer satisfaction. Team collaboration tools further enable internal communication and task management, fostering a cohesive support environment. For any growing e-commerce business, SJ Customer Support App is an indispensable tool for delivering high-quality, consistent customer service effortlessly.
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Task automation
Team collaboration
Canned responses
Unified inbox

IA de moda: recomendaciones precisas y enriquecidas para tiendas online y físicas. Show more

Delfi: IA a la Moda es una innovadora asesora de inteligencia artificial que transforma la experiencia de compra en tiendas online, específicamente en Shopify, y en tiendas físicas mediante el uso de códigos QR. Utilizando avanzada tecnología de visión por computadora, Delfi ‘observa’ cada producto para ofrecer recomendaciones personalizadas y precisas, ayudando a los clientes a encontrar exactamente lo que necesitan. Además, la aplicación genera Información Enriquecida con inteligencia artificial para actualizar automáticamente los detalles de cada producto, optimizando títulos, descripciones y metadatos para mejorar el SEO. Esto asegura que las descripciones y recomendaciones de productos se adapten al tono y estilo únicos de cada marca, proporcionando una experiencia de usuario fluida y acorde con la identidad de la tienda. Delfi promueve una atención al cliente omnicanal que se integra perfectamente entre el mundo digital y físico, mejorando la visibilidad y alcance de los productos con metadatos SEO especializados como palabras clave, descripciones SEO y etiquetas JSON SEO. Esta poderosa herramienta redefine la forma en que las tiendas manejan su inventario y conectan con sus clientes, asegurando que cada interacción sea informativa y alineada con el branding.
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Product recommendations
Omnichannel support
Data enrichment
Computer vision interface
Seo metadata generation
  • $99 / Month
  • Free Plan Available
  • 14 Days Free Trial
8.2
3 Reviews

Drive sales & automate support with your ChatGPT-4 AI Chatbot Show more

ShopCierge GPT-4 Sales Chatbot is an innovative AI-powered assistant designed to enhance the online shopping experience for both customers and businesses. Utilizing the advanced capabilities of the GPT-4 language model, this app provides real-time, interactive communication to help customers find the products they're looking for quickly and efficiently. It not only answers queries about product specifics but also offers personalized recommendations based on user preferences and purchase history. Seamlessly integrating with e-commerce platforms, ShopCierge automates routine inquiries and streamlines customer support, allowing sales teams to focus on more complex issues. Its intuitive interface and natural language processing ensure a conversational experience that feels human-like, ensuring that customers feel valued and understood. Additionally, businesses benefit from detailed analytic insights provided by the app, helping them tailor their marketing strategies and improve customer satisfaction.
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Multi-language support
Customer engagement
Product recommendations
Sales automation
Order processing
Live chat

AI chatbot and live chat app for 24/7 multilingual support and sales.

WhatsApp chat button for better support & direct touch. Show more

ChatMe ‑ WhatsApp Chat Button is a user-friendly app designed to facilitate seamless communication between businesses and their customers. By integrating a WhatsApp chat button into your store, you enable customers to easily initiate direct conversations with you, addressing their queries promptly with a personal touch. This app eliminates the need for complex coding, offering an effortless one-minute installation with a responsive design that works across both mobile and desktop devices. Businesses can customize the WhatsApp number and prefilled messages to ensure a personalized customer interaction that enhances trust and encourages purchases. ChatMe ensures that customers have their questions answered by real people, not bots, significantly boosting their confidence in proceeding with transactions. With this no-frills solution, your store gains a direct channel for communication that can lead to increased customer satisfaction and improved sales.
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Responsive design
Easy installation
Whatsapp chat button
Custom prefilled messages
  • $60 / Month
  • Free Plan Available
  • 30 Days Free Trial
8.2
5 Reviews

Increase sales and automate customer service Show more

Alesia AI Chatbot is an innovative application designed to transform the online shopping experience by acting as a virtual in-store sales assistant. This AI-driven chatbot engages directly with visitors, providing personalized sales pitches to highlight your products effectively. It ensures that customers receive instant answers to their queries by intelligently utilizing the FAQ section and the comprehensive information available on your website. Alesia AI Chatbot goes beyond basic interactions by offering tailored product recommendations and showcasing your brand's unique strengths. Additionally, the app provides detailed statistics on all interactions, enabling you to gain valuable insights into customer behavior and enhance your marketing strategies. This not only boosts customer satisfaction but also helps in driving conversions and building brand loyalty.
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Product recommendations
Brand enhancement
Live chat interaction
Personalized sales pitch
Instant faq response
Detailed interaction stats

"Boost sales with customizable WhatsApp chat for instant customer support." Show more

WhatsApp Chat Pro is an innovative app designed to seamlessly integrate a fully customizable WhatsApp chat button into your Shopify store. This powerful tool enables direct communication with your customers, providing an efficient platform for real-time support, product inquiries, and sales facilitation. With an emphasis on being mobile-friendly and easy to set up, the app allows for a personalized brand experience that enhances customer engagement. Businesses can leverage this feature to forge stronger customer relationships and drive higher conversion rates. The app's design ensures that it fits perfectly across all devices, optimizing the customer experience on both desktop and mobile platforms. Whether you aim to answer questions promptly or guide customers towards a purchase, WhatsApp Chat Pro is an essential tool for any Shopify store looking to enhance its customer service.
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Real-time messaging
Customizable chat button
Mobile-responsive design
  • $35-$379 / Month
  • Free Plan Available
  • 7 Days Free Trial

Quickly create AI shopping agents with seamless Shopify integration. Show more

Shopping Agent by Quickchat AI is a powerful tool designed to enhance your Shopify store experience. In just 10 seconds, you can integrate this AI agent by simply pasting your store link, allowing it to absorb all relevant product details, FAQs, and policies. This AI-driven approach helps customers effortlessly discover, compare, and purchase products through intuitive chat interactions, without the need for cumbersome decision trees or manual flows. With the backing of OpenAI technology, the app offers customizable features, enabling you to edit knowledge and adjust the widget’s appearance and functionality in over 100 languages. For a seamless customer service experience, the AI includes a human handoff option, allowing support team intervention when required. Additionally, the app provides an inbox and analytics feature to review interactions and analyze sales-driving factors.
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Multilingual support
Shopify integration
Product recommendations
Conversation analytics
Customer queries
Ai shopping agent

Cut support inquiries with 24/7 in-store customer guidance Show more

Vakaufa ‑ ChatGPT Salesman is an indispensable tool designed to enhance your customers' shopping experience by providing immediate, in-store guidance. This app reduces the burden of repetitive support queries, allowing your team to focus on more critical tasks. Ideal for merchants seeking to cut down on customer support costs, it offers instant, on-page answers and tips, simplifying the buying process and boosting customer satisfaction. Whether your store is a small boutique or a large retail operation, this app can help streamline sales and increase conversions. It adeptly learns about your products to provide precise and helpful guidance, instantly addressing queries about shipping costs, payment terms, and more. With its ability to route customers to a real agent when necessary, Vakaufa ensures seamless, 24/7 customer interaction, all while maintaining polite, human-like responses.
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Instant answers
In-store guidance
Product learning
24/7 operation
Redirect to agent
  • $9 / Month
  • Free Plan Available
8.2
12 Reviews

One interface integrates omnichannel social media chat session Show more

SaleSmartly: Omnichannel Chat is a robust communication platform designed to enhance customer interaction across multiple channels. This app seamlessly integrates various messaging platforms, allowing businesses to manage customer dialogues from social media, websites, and more, all in one centralized location. It offers powerful features like real-time chat, automated responses, and analytics to optimize customer service and engagement. With an intuitive interface, SaleSmartly ensures that businesses can effortlessly track conversations and deliver timely, personalized support. By bridging communication gaps, it empowers companies to build stronger relationships with their customers. Whether you’re a small business or a large enterprise, SaleSmartly helps streamline your communication strategies and boosts efficiency.
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Omnichannel integration
Unified interface
Social media chats
Centralized communication
Quick serve feature
  • Free Plan Available
8.2
1 Reviews

Enhance customer support with a customizable Telegram button Show more

Mega Telegram Button is a powerful tool designed to streamline customer support on Shopify stores by providing a direct communication channel through Telegram. By integrating a customizable button into your store, customers can effortlessly reach out to designated Telegram accounts, ensuring quick and efficient responses. The app is simple to install, requiring no technical expertise, making it accessible for all store owners. Its design can be fully customized to align with your store’s brand and aesthetics, creating a seamless user experience. Importantly, Mega Telegram Button is lightweight and doesn't compromise your store’s SEO performance, maintaining optimal functionality. Enhance your customer interaction and support services with this convenient and user-friendly solution, making it an excellent choice for improving overall customer satisfaction.
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Customizable design
Simple installation
Seo-friendly
Instant communication
Intuitive usage
Improves interaction

In today's competitive e-commerce landscape, the "Shopify Chat Apps" category offers invaluable tools for businesses striving to streamline their operations, enhance customer experiences, and drive growth. These apps facilitate seamless communication between merchants and customers, ensuring that queries are addressed promptly and efficiently. By integrating chat solutions directly into your Shopify store, you can not only improve customer satisfaction but also increase conversions and customer loyalty.

Explore our curated list of Shopify chat apps to discover the perfect solutions that can elevate your online business.

Frequently Asked Questions

1. What are Shopify chat apps?

Shopify chat apps are tools that allow e-commerce store owners to communicate directly with their customers. These apps integrate with your Shopify store to provide real-time customer support, improving engagement and customer experience.

2. How do chat apps enhance customer experience?

By offering instant support and answers to customer queries, chat apps reduce wait times and improve satisfaction. They can also guide customers through the sales process, helping to increase conversion rates.

3. Can chat apps be customized for my store's brand?

Most Shopify chat apps offer customization options that allow you to modify the chat interface to match your store’s branding, including colors, logos, and greetings.

4. Are chat apps beneficial for small businesses?

Yes, chat apps can significantly benefit small businesses by providing cost-effective customer support solutions and enhancing customer engagement, which can lead to increased sales and customer retention.

5. How do chat apps integrate with Shopify?

Chat apps are typically installed through the Shopify App Store. Once installed, they integrate with your store's backend to allow you to interact with customers directly through your Shopify dashboard.

6. Do chat apps support multiple languages?

Many chat apps offer support for multiple languages, enabling you to communicate with a diverse customer base. Be sure to check the app specifications for language support options.

7. Can I track the performance of chat apps?

Yes, most chat apps provide analytics and reporting features that allow you to monitor chat response times, customer satisfaction scores, and other metrics, helping you optimize your customer service strategy.

8. What happens if I am offline and a customer sends a message?

Many chat apps offer offline messaging features that allow customers to leave messages when you are not available. These messages can be addressed once you are back online, ensuring no customer query goes unanswered.

9. Are there any free chat apps available for Shopify?

Yes, there are several free chat apps available on the Shopify App Store, though premium features may require a paid subscription. Assess your business needs to determine which option best suits your store.

10. How do I choose the right chat app for my Shopify store?

Consider factors such as ease of use, customization options, language support, analytics capabilities, and customer reviews. Trial and error may be required to find the app that best meets your business needs.

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