Shopchat: AI Search Assistant

Develop by Shopify

$14.99-$74.99

/ Month

7 Days Free Trial

Customizeable AI widget for your shop to help drive sales

Product recommendations

Ai widget customization

Real-time customer queries

Interaction tracking

About Shopchat: AI Search Assistant

Launched Oct 18, 2023

Built by Shopify

Address

245 Main Street, 2nd floor, Cambridge, MA, 02142, US

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

Add ChatGPT to your store and let AI answer customer questions & recommend products to drive sales

Shopchat integrates ChatGPT 4 with Shopify, promptly answering customer queries and recommending products to drive revenue directly in your storefront. The AI is trained on your store's product catalog and can provide suggestions & information based on what your customers are looking for, without needing any humans in the loop.

AI-powered recommendation engine to create a boutique experience
Trained AI based on your store's product catalog
No technical skills required to customize both look and feel and AI behavior
Track interactions to see what customers are looking for and got recommended
Excellent support directly by the devs behind this app

Pros

Integration with ChatGPT 4 provides advanced AI capabilities
Can promptly answer customer queries and recommend products
Trained on your store's product catalog, offering tailored suggestions
No human intervention needed, reducing customer service workload
Creates a boutique shopping experience with AI-powered recommendations
Customization of both look and feel, and AI behavior requires no technical skills
Ability to track interactions to understand customer preferences and improve recommendations
Excellent support directly from the developers behind the app

Cons

Potential dependency on AI accuracy; incorrect responses could affect customer satisfaction
May require time for AI to fully train and optimize based on the store's specific catalog
Despite no need for technical skills, initial setup might still be intimidating for non-tech-savvy users
Costs associated with app usage could be a barrier for small shops with limited budgets