The customer service on this app is phenomenal! They jumped right on a call with me to help me integrate the search bar into my store, and worked alongside of me to ensure that everything would work perfectly before going live. It's also very customizable. Definitely a great option for businesses of all sizes.

The Prefixbox team fully managed the setup of our search interface, perfectly matching our design requirements and specific logic. Launch was seamless, and the reporting dashboard is intuitive and easy to navigate. We are a small team and rely on the expertise of our partners- Prefixbox really provided concierge-level support!

Very great experience working with Prefixbox. The collaboration has been very smooth since the beginning and the team is highly responsive, proactive, and always available whenever we need support (it was even one of the reason why we picked this app). Communication is clear and efficient, and everything moved forward quickly and seamlessly. We’re truly happy with the outcome and very satisfied with the results so far!

Very good experience using this app. The support provided from the team - Saba and Joey - is fantastic. They're always available to answer queries and help with implementations. The functionality works as described and we are happy using the app for our store.

The plugin seems to be very good and the support is especially helpful. I'm definitely not using 100% of plugin capabilities and it's already been a good addition to my shop.

We haven’t gone live with Prefixbox yet, as it’s currently installed on our testing theme and will officially launch this Saturday. We’ve already tested it on the test theme, and since it’s powered by AI, we’re confident it will perform even better once it’s live. So far, the experience has been excellent — the support team is outstanding, very responsive, and always willing to accommodate our requests. We asked for quite a lot of customisation, and they set everything up exactly as we wanted. It’s been a real pleasure working with them so far, and we’re looking forward to seeing the full results after launch.

Very easy to get set up. This is really going to help the shopping experience for my clients. The features are great and will convert to sales by guiding people to the products they're looking for.

Muy buena atención con el servicio de soporte. Estuve viendo unos videos en YouTube para aprender de mejor forma configurar la app, pero a los días, me llegó un mail de soporte técnico de la app, preguntando si necesitaba alguna ayuda. Por lo que realmente fue súper necesario. Agradezco la gestión. Y estoy a la espera de la ayuda prometida

The onboarding team was really great! Nice personality and very helpful. I enjoyed our conversations very much. Look forward to our continued work together.

Great to have a more advanced search solution on our website now. Iringo and her team are very friendly and happy to help out, often reaching out whithout being prompted. A pleasure to work with a company that is passionate about their product.