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Customer reviews: Prefixbox AI Search Bar Filter

Develop by Prefixbox

Reviews (41)

Overall rating
5

What Merchants Think

Overall, merchants have expressed high satisfaction with "Prefixbox AI Search & Filter" for its advanced search and filtering capabilities. Many users noted the significant improvement in their store's functionality and customer experience after switching to Prefixbox. The app's ease of setup, seamless integration with Shopify, and excellent customer support are repeatedly highlighted as key benefits. Retailers particularly appreciate its flexibility and the ability to enhance product discoverability, leading to increased conversion rates.

Key Strengths

  • Advanced search and filtering capabilities
  • Seamless integration with Shopify
  • Customization options via the Shopify theme editor
  • Intelligent search features (e.g., typo tolerance, autocomplete)
  • Effective merchandising tools (e.g., synonyms, promotions)
  • Comprehensive analytics for customer behavior tracking
  • Exceptional customer support and service

Common Concerns

  • No significant negative feedback was consistently mentioned in the reviews.

Final Thoughts

"Prefixbox AI Search & Filter" is highly regarded among merchants for its robust functionality and transformative effect on Shopify stores. Merchants frequently report enhanced customer experiences and higher conversion rates due to the app's sophisticated search features and supportive team. It stands out as a powerful solution for those looking to significantly upgrade their site's search capabilities.

Hammer Nutrition UK Official Distributor

Sep 05, 2025  on Shopify

Great to have a more advanced search solution on our website now. Iringo and her team are very friendly and happy to help out, often reaching out whithout being prompted. A pleasure to work with a company that is passionate about their product.

WayMaker Fabrics

Sep 03, 2025  on Shopify

We've seen an immediate improvement in search capability on the site, resolving a key friction point for customers as our catalog has grown. Aaron is fantastic and makes himself and the Dev team accessible.

Kristin Munn Photography

Aug 29, 2025  on Shopify

This is a great app. I was able to implement this into my Shopify store effortlessly, and it has made it significantly easier for my customers to find what they need on my site. Customer service has been exceptional, and I am genuinely appreciative of the attention I have received for my recently launched site. I recommend this app.

Envistia Mall

Aug 29, 2025  on Shopify

I installed Prefixbox AI Search & Filter on our site this week, and I'm genuinely impressed. The difference it's made to our website's user experience is noticeable, finding products is much faster, easier and more accurate. What really sets Prefixbox apart, though, is their customer service. Aaron and the Prefixbox technical team were incredibly helpful during the initial setup, guiding me through the optimization process. I even stumbled upon a small bug, and they jumped on it immediately, pushing out a fix within hours! That level of responsiveness is rare and truly appreciated. I highly recommend Prefixbox if you're looking for a powerful and well-supported search solution.

Pictograph Books

Aug 22, 2025  on Shopify

The search is quite a bit more sophisticated than the Shopify default, really adding to the functionality and usability of my store. The Prefixbox team was quite pleasant to work with, going out of their way to get me properly set up.

CT Miniatures UK

Aug 15, 2025  on Shopify

I have absolutely no hesitation in leaving a 5-star review for this addon and the developers and the customer service/support. The base search and filtering in shopify was total junk for my purposes. I tried every single one of the other, more "popular" Search & Filter addons, many of the "industry standards", I won't name names, but they are all highly reviewed with hundreds/thousands of installations. They also did not provide an acceptable solution to my needs, felt clunky, slow, and unflexible. I found PrefixBox on the Shopify Appstore and I was initially a little concerned that it didn't have hundreds of 5* reviews like some of the other apps but let me tell you, I'm so glad I gave it a try.. I installed it, configured it with 90% of what I wanted, I had a couple slight issues that I was planning to look at the following morning and out of the blue I receive a phone call from PrefixBox customer services the next morning, checking in to make sure I was happy with how it was working, could they help with anything, anything I don't quite understand. I was absolutely blown away. I explained the couple of minor issues I had and they were on the case, tailoring and customising the application *exactly* how I wanted it to work. Honestly I've not had an experience so positive in a long time (if ever?). Please, give these guys a chance, even if it doesn't do things *exactly* as you want, they can work beautiful magic. I'm blown away. 100% worth the monthly subscription, and I'm comfortable in the knowledge that if I have a problem, I can reach out and they won't stop until it's perfect. A++++

PawPals.dk

Aug 14, 2025  on Shopify

Great app and Amazing customer service. I needed an app that would help me with searches in my store and give customers smarter recommendations! I couldn't be happier with the app's features and the results. The customer service is incredibly dedicated to help out and very responsive. I needed to make some custom changes in order to get the app look as i wanted visualy, as i have quite a custimized store, and just a couple of hours in they had already changed it to my needs. This app has quickly become one of my favorite Shopify apps.

Furniture Fair | Cincinnati | Dayton | Louisville | Indianapolis

Aug 12, 2025  on Shopify

After years with Unbxd, I was ready for a change. The platform often felt clunky and confusing, with too much manual work required just to keep things running. Technical issues were frequent, support was slow to respond, and new features rolled out at a crawl. Most of my calls with their CSMs revolved around minimal reporting, rather than proactive strategies to help me get more out of the platform. Add in the higher price point and long contract, and it just didn’t feel like a good fit anymore. Even though I haven’t officially launched Prefixbox yet, the difference in the onboarding experience has been night and day. Aaron and the team have been incredibly responsive, detail-oriented, and proactive in walking me through every step. The testing phase has gone smoothly, and I’ve had plenty of opportunities to try things out and give feedback. Based on what I’ve seen so far, I’m confident I’ll end up with a stronger search solution at a much better value.

Audiolab

Aug 12, 2025  on Shopify

Great service and follow ups. If your working with Aaron Honish, he will make sure everything you need with your search setup is exactly what your company needs. Excellent app!

Mary Maxim

Aug 07, 2025  on Shopify

Very helpful customer support team! They were very responsive and helped us through any additional adjustments we needed.

haaus

Aug 06, 2025  on Shopify

The team at Prefixbox has been really responsive and easy to work with. After using the app for a few weeks, we’ve already seen some encouraging improvements.

FashionHub

Jul 28, 2025  on Shopify

Çok hızlı yanıt veren, sorunu tamamen çözebilen nitelikte yazılımcılarla çalışan bir uygulama. Tüm ekibe sonsuz teşekkürler!

Aroma King

Jul 25, 2025  on Shopify

The product shows great promise in terms of functionality and service. Very professional with their services and great customer service. Would certainly recommend.

Puck's

Jul 23, 2025  on Shopify

Aaron did an incredible job during our first meeting with product knowledge and his homework skills. Great character and interpersonal skills are a huge help to a big decision for someone like me. I feel comfortable knowing my decision to sign up will undoubtedly be in his great hands and he has my company's best in mind. Thank you for such a great experience for me and my company's future.

Akicon - Handmade

Jul 13, 2025  on Shopify

I had a great experience with Soma's support team – they were prompt, helpful, and really tried to solve my issue quickly. The app itself is well-designed and easy to use, and I honestly loved almost everything about it. However, the one major downside is that it doesn't follow the product order set in Shopify collections. Since product order is crucial for our store (we rely on manual ranking based on performance), I had to stop using the app, which was a tough decision. I truly hope this limitation can be addressed soon – if it is, I’ll happily come back to it. Thanks again to the team for their outstanding service!

Chris Correia

Jul 11, 2025  on Shopify

Aaron and the entire team at Prefixbox have be sooo incredibly helpful in setting up our filters for our store. We've had a lot of requests in terms of how we want search/filters and time and time again no matter how much I reach out, Aaron has been more than happy to get on calls with me and help on. Out of every app I have used for my clients ( and there have been many ) - Prefixbox and Aaron are the most responsive and accomodating. There are real people behind this and they are always innovating and doing their best to build something that serves their customers. Can't say enough good things. Thank you for your continued support! DEF recommend if you are a brand looking to scale!

Here I Am

Jul 08, 2025  on Shopify

This app has transformed our search and category results pages. It was a straightforward process to set it up. I also had a great experience working with their support team to adjust a few small things. Highly recommend.

Energiamegújítás

Jul 02, 2025  on Shopify

okay so this app can do EVERYTHING. If you dive deep and look through all the settings you can adjust the filters and seach funtions to your preference. The support staff is also very quick and helpful if you need them!

ElectraStim Official Europe Store

Jul 01, 2025  on Shopify

Great customer service and look forward to working with them on an app that looks to solve a lot of problems.

Ecigone

Jun 26, 2025  on Shopify

We tried several major search providers before landing on Prefixbox, and the difference is night and day. Unlike Klevu, Prefixbox's implementation process was easy and fast. The team was always transparent, which was refreshing. They weren't pushy and trying to sell me non-existent features like other app companies. On top of that, Prefixbox is one of the only providers that supports filters with meta-fields and meta-objects. This is a game changer for how we organize and surface products. If you’re looking for scalable, transparent, and actually functional site search and filters - Prefixbox is the way to go.

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